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    Proof
    Aussie Plumbing — ad spend scaled 1.8× with enquiries up 2.1×, so each enquiry cost lessI-ELEC — a 231-page electrician website for Inner SydneyWhat a plumbing lead costs on Google AdsWhat a lead costs on Google Ads, industry by industrySLS Solicitors — cost per recorded Google Ads conversion down 58.48%Wilco Plumbing — a 516-page plumbing website for SydneyHow much should a trade business spend on marketing?State Choice Plumbing — a drains, hot water and gas websiteAussie Drains — a 600-page drain website for SydneyWhat an electrician lead costs on Google AdsAussie Electrical — a 650-page electrical website for SydneyThe most efficient ways for a trade business to get leadsEOL Melbourne — click-to-enquiry rate up from 28% to 33.4%What a cleaning lead costs on Google AdsAlliance Plumbing — ad spend scaled 1.8× with enquiries up 2.1×, so each enquiry cost lessImpress Blinds — cost per recorded Google Ads conversion down 62.63%FixCare Property — cost per enquiry down 56.36%Rubbish Removal WA — cost per enquiry down 53.18%Floral Cakery — cost per enquiry down 49.82%ILLUMINATE Laser Emporium — cost per enquiry down 48.54%Sydney Fence Painting — cost per enquiry down 33.68%Alliance Plumbing — cost per enquiry down 29.6%Gridless Build Solutions — cost per enquiry down 29.16%FacilityWorx — cost per enquiry down 23.62%Cornerstone Roofing — cost per enquiry down 20.47%Council finance — budgeting and workforce designCouncil planning — clearer approvals and reportingCultural audiences — media strategy and creative conceptsCommunity participation — surveys, maps and project pagesPublic-sector research — survey design and analysisPublic art — site studies and visual conceptsRegional identity — visitor guides and wayfinding conceptsCouncil systems — integration and migration planningA pressure washing business — service-led search campaignsA pressure washing business — a clear enquiry journeyA carpet cleaner — Google Ads built around cleaning servicesA roofing company — campaigns for repairs and restorationA CCTV installer — campaigns for security enquiriesA fence painter — search campaigns for specific surfacesA maintenance business — live in 8 weeks, 3 stacks gone5.0 across every Google review$120M+ in media under management250+ active engagements across five countries
    VAMP Electrical

    Residential electrical work and fault finding · Melbourne, VIC

    Vamp Electrical: Google Ads for electrical faults and planned installations

    Vamp Electrical's Google Ads distinguish an urgent electrical fault from a planned installation. Named-job ads cover power points, lighting, fans and switchboards, while separate messages help customers looking for an electrician soon.

    Services
    Google Ads management · Enquiry tracking and won-job reporting · Website design and landing pages
    Talk to us about your account

    Vamp Electrical · Melbourne, VIC

    Services in the campaign

    The advertising covers electrical faults and safety and electrical installation.

    Electrical faults and safety

    • Emergency electrical work
    • Electrical fault finding
    • Power-loss enquiries
    • Switchboard repairs and upgrades
    Show all 6 services
    • Safety switches
    • Earthing and surge protection

    Electrical installation

    • Lighting and downlights
    • Ceiling fans
    • Power points
    • Office electrical fit-outs

    Campaign hours

    Campaign schedule · Sydney local time

    • Monday–Friday: 8am–7pm

    The results

    Results for Vamp Electrical.

    Each result shows its reporting period. Open a tile for the measurement basis.

    • Headline result

      Electrical jobs

      campaigns for urgent faults and planned home electrical work

      Campaign delivery

    • Nearly 1 in 7

      Google Ads enquiries that became a won job

      The five weeks the ads ran

    • 100%

      Won jobs traced to the ads that started with a phone call

      The five weeks the ads ran

    • 2.9×

      Enquiry rate on general electrician searches, compared with searches naming a job

      The five weeks the ads ran

    • 3 in 4

      Enquiries recorded by Google Ads that were phone calls rather than web forms

      The five weeks the ads ran

    • 71%

      Ad clicks from people on phones

      The five weeks the ads ran

    How we measured

    Figures cover the five-week weekday campaign. Won jobs are traced ad enquiries marked won in the client’s records. Enquiry-rate, channel and device comparisons use Google Ads click, call and form records. Tests and untraceable older enquiries are excluded.

    In one minute

    The 60-second version

    Vamp Electrical, from the brief to the result in 4 short slides.

    1. The business

      Vamp Electrical

      Vamp Electrical is a Melbourne electrical business covering power points, lighting, ceiling fans, switchboards, safety switches and fault finding for homes.

      VAMP Electrical Melbourne introduction beside residential interior imagery
    2. What we delivered

      Campaigns for urgent faults and planned home electrical work

      Ad groups for named electrical jobs, from power points and lighting to switchboards, tripping breakers and power loss.

    3. The customer journey

      From the search to the right service

      Calls and forms traced from the ad to the job, with won jobs recorded at the agreed price in the client's job records. A review of enquiry rates by search theme, enquiry type and device.

    4. In practice

      Google Ads for electrical faults and planned installations

      Over the five-week campaign, nearly one in seven traced enquiries became a won job. Every recorded won job from the ads began with a phone call.

    Insights

    What the data showed

    Details from the Vamp Electrical project. Open a card for the finding and its source.

    • Search

      2.9×

      General searches for an electrician turned clicks into enquiries at 2.9 times the rate of job-named ones.

      • Searches naming a specific job1×
      • General searches for an electrician2.9×

      Ad groups built around finding an electrician soon, such as same-day, call-now and book-online searches, took about half of the clicks but nearly three quarters of the enquiries Google Ads recorded. Searches naming a specific job, such as a power point or a light fitting, included many price-checking searches. The person who needs an electrician today is the one who picks up the phone.

    • Calls

      3 in 4

      Three in four enquiries were phone calls, and every won job traced to the ads began with one.

      • Phone calls75%
      • Web forms25%

      About three in four of the enquiries Google Ads recorded were phone calls rather than web forms. Every won job traced to the ads started with a call. For an electrician, a call answered quickly is worth more than any form.

    • Device

      71%

      71% of ad clicks came from people on phones.

      • Phones71%
      • Desktop and tablet28%

      Seven in ten clicks came from a phone, and about the same share of the enquiries Google Ads recorded. The ad, the landing page and the call button have to work first on a small screen.

    The ads

    The Google ads we wrote and ran for Vamp Electrical

    Word for word from Vamp Electrical's account. Each one served on Google.

    • Sponsored

      Vamp Electrical

      vampelectrical.com/Switchboard/Melbourne

      5-Star Google Reviews | Switchboard SOS Melbourne

      Switchboard SOS across Melbourne. Licensed VIC electricians. upfront fixed pricing. Need a sparky? Licensed VIC electricians, 5-star reviewed. Book online.

      A real ad we wrote and ran for Vamp Electrical.

      • Switchboard emergencies in Melbourne
    VAMP Electrical

    Website development · Vamp Electrical

    We built their website, too.

    Explore the website we designed for Vamp Electrical: the pages, the mobile experience and the path to an enquiry.

    Read full website case study
    VAMP Electrical home page

    The case study

    The project, connected.

    The brief, the work and what it delivered.

    1. The starting point

      Vamp Electrical

      Vamp Electrical is a Melbourne electrical business covering power points, lighting, ceiling fans, switchboards, safety switches and fault finding for homes.

      Residential electrical work and fault finding · Melbourne, VIC

      VAMP Electrical

      SoudCoh services

      • Google Ads management
      • Enquiry tracking and won-job reporting
      • Website design and landing pages
    2. What we put in place

      The campaign work

      • Ad groups for named electrical jobs, from power points and lighting to switchboards, tripping breakers and power loss.
      • Ad groups for people who need an electrician soon: same-day, call-now, book-online and after-hours searches.
      • Calls and forms traced from the ad to the job, with won jobs recorded at the agreed price in the client's job records.
      • A review of enquiry rates by search theme, enquiry type and device.
    3. What the project delivered

      The outcome

      Over the five-week campaign, nearly one in seven traced enquiries became a won job. Every recorded won job from the ads began with a phone call. Enquiry tracking connected those calls with the work the client recorded as won.

    In this case study

    White paper · PDF

    Marketing for home services in Australia

    58 pages · 2.3 MB

    Download this PDFRead it on the page

    Vamp Electrical's Google Ads distinguish an urgent electrical fault from a planned installation. Named-job ads cover power points, lighting, fans and switchboards, while separate messages help customers looking for an electrician soon.

    The business

    Vamp Electrical is an electrical business serving homes across Melbourne. Its work runs from power points, lighting and ceiling fans to switchboard upgrades and repairs, safety switches, surge protection and fault finding. Some of that work is planned well ahead. Some of it starts with a tripping breaker, a burning smell or a house with no power.

    What we set out to do

    The brief was to bring in electrical work through Google Ads and to show, job by job, what the ads returned. That meant tracing every call and form back to the ad that produced it, matching enquiries to the jobs the client marked as won, and learning which kinds of search were worth paying for.

    What we built

    The campaign has two kinds of ad group. One kind names the job: power points, lighting, ceiling fans, switchboard upgrades and repairs, safety switches, tripping breakers, power loss and fault finding. The other kind is for people who need an electrician soon: same-day, call-now, book-online, open-now and after-hours searches. The ads ran on weekdays.

    VAMP Electrical appliance-installation page with kitchen working imagery
    Service pages give each kind of job its own heading, image and contact options.

    Calls arrive on a tracked number shown with the ads, and forms carry the click that produced them. When the client marks a job as won in its own job records, the agreed price is recorded against the enquiry. The website behind the ads is covered in the Vamp Electrical website case study.

    What happened

    Over the five-week campaign, nearly one in seven traced enquiries became a won job. Every recorded won job from the ads began with a phone call. Enquiry tracking connected those calls with the work the client recorded as won.

    Return on ad spend is the value of jobs the client marked as won, from enquiries traced to Google Ads, divided by Google Ads spend over the same days, rounded down. The window runs from the first to the last day the ads ran. Enquiries imported from an older system with no recorded source are left out, which lowers the return slightly rather than raising it. For an electrical business that wants the same view of its ads, see our Google Ads management and how we trace enquiries through to won jobs.

    Key campaign decisions
    • Vamp Electrical's Google Ads distinguish an urgent electrical fault from a planned installation. Named-job ads cover power points, lighting, fans and switchboards, while separate messages help customers looking for an electrician soon.
    • Ad groups for named electrical jobs, from power points and lighting to switchboards, tripping breakers and power loss.
    • Ad groups for people who need an electrician soon: same-day, call-now, book-online and after-hours searches.
    • Over the five-week campaign, nearly one in seven traced enquiries became a won job. Every recorded won job from the ads began with a phone call. Enquiry tracking connected those calls with the work the client recorded as won.

    Tags

    • Google Ads
    • Residential electrical
    • Melbourne, VIC

    That is one account. Yours is a different one.

    We read your ads, your search presence and your tracking the same way this one was read, and tell you what we would change first.

    How we run accounts

    How we manage the campaign.

    We define the outcomes to track, test the enquiry paths and use what we learn to guide campaign improvements. SoudCoh Compound explains how that work is organised.

    • Rule 01

      Count real enquiries only

      The number it moves: True cost per lead

      We agree which calls, forms, bookings or sales count as a result, and a real test enquiry goes through every tracking path before the campaign goes live.

    • Rule 08

      Build on practical campaign experience

      The number it moves: Waste blocked before the first click

      Every change on an account like this one is written to that client's change history, and what it teaches, never the client's numbers, goes into the next account's starting point.

    If you want one of these

    What actually happens after the first call.

    Start with your goals and current setup. We review the opportunity, agree the work and plan the next stage with you.

    1. The call

      Thirty to forty-five minutes, free

      We discuss your services, customers, website and goals, then identify the most useful next step.

    2. Week 0

      The audit

      We review your website and advertising, then set out the opportunities, priorities and recommended scope.

    3. Week 1

      The build

      Everything the account needs before it can spend a dollar: what it will bid on, what it must never pay for, the ad copy, the assets, the landing pages and the tracking. It waits in our approval queue, and a real test enquiry goes through every tracking path before anything is live.

    4. Day one

      You press go

      Campaigns are created paused, every time, so you can read the whole build first. You activate when you are ready, not when we are.

    5. Days 1–14

      The clean

      We review search terms, exclude irrelevant searches and refine keywords and ads using the early campaign data.

    6. From there

      Rhythm

      Regular optimisation and reporting, with reviews of lead quality, customer value and where to focus the next stage of work.

    Before you ask us anything

    Here is what everybody asks first.

    FAQ

    The questions this raises.

    How the results were measured and how the approach could apply to electricians.

    The first call is free and there is no deck.

    Book a call
    What did SoudCoh deliver for Vamp Electrical?

    Ad groups for named electrical jobs, from power points and lighting to switchboards, tripping breakers and power loss. Ad groups for people who need an electrician soon: same-day, call-now, book-online and after-hours searches. Calls and forms traced from the ad to the job, with won jobs recorded at the agreed price in the client's job records. A review of enquiry rates by search theme, enquiry type and device.

    What counts as an enquiry traced to Google Ads?

    A call to the tracked number shown with the ads, or a call or form that came from a tracked ad click. Test entries are removed. Enquiries imported from an older system with no recorded source are left out, with test entries removed.

    Why did general electrician searches do better than job-named ones?

    General searches came mostly from people who wanted an electrician soon, and they enquired at 2.9 times the rate of searches naming a specific job. Many job-named searches were price checks from people still planning the work.

    Why does the phone matter so much for an electrician?

    About three in four enquiries Google Ads recorded were phone calls, and every won job traced to the ads began with a call. People with an electrical problem tend to ring, so the call button and a fast answer matter more than the form.

    What do the results in this Vamp Electrical case study measure?

    Campaign results describe the enquiries or job outcomes reported for the client. Each figure identifies what it measures.

    Which records support these results?

    Result basis: Campaign delivery. The labels distinguish advertising conversions, call/form enquiries and won-job revenue. Enquiry events can include repeat calls; booked jobs are reported separately.

    Would this work for electricians like mine?

    We assess your service area, competition, margins and customer value, then build a plan around the opportunities in your business. The first call establishes the priorities, budget and tracking for that work.

    How would you plan this for my business?

    We start with your goals, service area, competition and customer value. From there, we recommend the channels, website improvements and tracking that fit your next stage of growth.

    Ready to plan your campaign?

    Thirty minutes on your numbers, and a written list of what we would change first. Yours to keep either way.

    A real conversation and a written list of opportunities.