Marketing by size and industry Your size changes the whole plan.
A sole trader chasing next week's jobs and a national brand defending next year's market share both need advertising. Almost nothing else about the two programmes is the same — the channels, the reporting, the approvals, the speed. Start with the one that sounds like you.
250+ active engagements across Australia, the UK, Saudi Arabia, the UAE and New Zealand · Three size segments · Ten industry playbooks
Most bad marketing is the right work, at the wrong scale.
Nothing in this list is incompetence. Every one of them is a programme built for a company that is not yours, sold by people who never asked which one you were.
The pitch was written for a bigger company
Brand tracking studies, a creative platform, a quarterly innovation sprint. All real work, none of it what a business chasing next month's jobs needs first.
The pitch was written for a smaller company
A single search campaign and a monthly PDF, sold to an organisation with four divisions, a legal review cycle and a twelve-month sales cycle. It cannot carry the weight.
One report format for everybody
An owner-operator wants to know how many calls came in and what each one cost. A board wants pipeline influence by channel. Sending both the same report fails both.
Channels chosen before the situation is understood
The channel is the last decision, not the first. Where your customers already are, how long they take to decide, and what a customer is worth all come before it.
Growth that breaks what was working
Budget triples and so does cost per lead. Scaling is not spending more through the same structure — it is rebuilding the structure so it can hold more.
Nobody owns the number
Marketing reports clicks, sales reports deals, and the two sets of numbers never meet. Then the argument about what is working is settled by whoever speaks last.
The senior person you met never comes back
You buy the strategist and you get the account coordinator. It is the most common complaint we hear from businesses of every size, and it is a structural choice, not an accident.
SoudCoh · five countries
250+
Active engagements
Australia, the UK, Saudi Arabia, the UAE and New Zealand
SoudCoh Marketing
A$120M+
Media under management
From A$3,000 a month to multiple eight figures a month
Pink Flamingo · 41-day period
A$20.43
Cost per job booked
138 jobs from A$2,819.92 of ad spend
Engagement count and media under management are owner-attested. Client figures are from live accounts and are dated in each case study — they are what those campaigns did, in those markets, at those budgets, and are not a forecast for yours.
Find yourself
in one of these.
Each has a page of its own: the situation, what changes because of it, what the first ninety days look like, and the questions buyers at that size actually ask.
- Small businessRead the pageYou are the owner, the marketer and the person who answers the phone. Every dollar has to come back.You are here ifOwner-operators and teams under about fifteen people. Local or regional service area. Marketing decisions are made by one person, usually between jobs.What changesFewer channels, run properly. High-intent search first, because it meets demand that already exists. Reporting in the language you use about your own business.
- Growing companiesRead the pageOne channel got you here. Depending on it is now the biggest risk on the board's list.You are here ifYou have found what works and you are trying to do more of it without the cost per lead climbing. There is a sales team, and lead quality is now an argument.What changesMulti-channel, with attribution good enough to move budget between channels mid-quarter. Systematic creative testing. Lead quality measured, not assumed.
- Enterprise and governmentRead the pageMultiple brands, multiple regions, a legal review cycle, and a board that wants the revenue line.You are here ifDivisions running their own campaigns with their own agencies. Long, multi-touch sales cycles. Procurement, compliance and records requirements before anything can go live.What changesGovernance built in at the brief stage. Senior people who stay on the account. Attribution across a twelve-month cycle, reported in the format your board already reads.
Ten things are identical whether you spend three thousand a month or eight figures.
The plan changes with the size of the business. The standard does not. This is the part you are actually buying, and it is the same list on every account we run.
We start with what a customer is worth
Before a channel is chosen, we work out what one customer is worth to you and how many you can actually service. Everything downstream — budget, target cost per job, which channels are even viable — is decided by that number.
Tracking goes in before spend does
Calls, forms, bookings, chats and purchases counted separately, with values attached. Until that is right, the platforms optimise toward whatever is cheapest to produce, which is almost never the customer you wanted.
Campaigns are built paused
Every campaign we create is built in a paused state and handed to you to read first. You activate it. That is a rule we hold ourselves to on a A$3,000 account and on an eight-figure one.
A second person checks everything before it goes live
Keywords, negatives, bids, ad copy, budgets and targeting are all reviewed by somebody who did not build them. One careless negative keyword can switch off the ad group carrying the account.
The search terms are read, not sampled
We read what people actually typed, cut the waste, and give the terms that produced customers a place of their own. It is the least glamorous job in the account and the single biggest lever on cost per customer.
Landing pages are part of the job
Paid traffic sent to a homepage converts badly, at any budget. The page has to answer the ad's promise in its first screen. If your site cannot do that yet, we build the page — it is not a separate line item.
E-commerce is in scope
Online stores, Shopping campaigns, product feeds and e-commerce SEO are all work we do. Product businesses run Shopping alongside Search rather than instead of it, and the data decides where the budget sits.
Reporting arrives on a fixed cadence, good news or bad
What was spent, what it produced, what we changed and why, and what happens next. Written in plain English. If a number moved the wrong way, you hear it from us before you see it on a statement.
When something is not working, we say so
A campaign that is not producing gets restructured, repointed, or stopped. If the honest answer is that a channel is wrong for your business right now, we would rather tell you than keep billing for it.
The person you meet is the person on the account
No handover to a coordinator after the pitch. This is the complaint we hear most often about the agency before us, at every size of business, and it is the easiest one to fix by simply not doing it.
From the first call to a rhythm.
- The first call
Thirty minutes, no deck
What you sell, who buys it, what a customer is worth and what you have already tried. We tell you on that call whether we think we can help, including when the answer is no.
- Week 1
The audit
We open the accounts — or your competitors' ground, if you do not have accounts yet — and write down every leak we find, priced. You keep that document whether or not you work with us.
- Weeks 1–3
The build
Campaign structure, keywords and negatives, ad copy, assets, landing pages and tracking. Bigger organisations add the governance layer here: named reviewers, dated stages, agreed sign-off.
- Day one
You press go
Nothing is live and nothing has spent until you have read the whole build. You activate when you are ready rather than when we are.
- The first fortnight
The clean
The busiest two weeks the account will have. Search terms read daily, waste negated, early winners promoted, ad copy iterated against what is actually being served.
- From there
Rhythm
Weekly optimisation, reporting on a fixed cadence, and a proper conversation each quarter about where the next block of budget should go and what we would stop doing.
Choosing the right programme is stage one of six.
Compound is how our team works on any account — six stages every change passes through. Two of them do most of the work on this page.
Mandate
You set the number before we spend the money.
What a customer is worth, how many you can service, and what you are willing to pay to get one. Two businesses in the same industry get different programmes because they answer this differently — and it is the stage that decides which of the three pages below is yours.
Countersign
Nothing reaches a live account with one name on it.
Every change is checked by a second person before it is pushed. It is the same rule at every budget — the consequence of a careless change does not scale down just because the account is small.
One owner. One scale-up. One council.
Four engagements at four different sizes. Public-sector and cultural clients are named by sector and jurisdiction only — that is their condition, and we keep it.
- Owner-led cleaning business · Melbourne138jobs booked in 41 daysA$20.43 cost per job · 21.20% conversion rate · A$2,819.92 ad spendPink Flamingo
- Carpet cleaning · Perth53jobs in the first 15 daysA$24.92 cost per job · brand-new account with no conversion historyCleanetic
- Growing trades business · Sydney36jobs booked in 24 daysJob-type campaign split · first quotes returned by day threeSydney Fence Painting
- Local government · Victoria194published requirements met in fullCustom finance platform · 14 weeks to UAT · 34% lower ten-year cost than the SaaS comparatorMajor Victorian council
Or start from your trade
Ten industries have a playbook of their own.
Ten trades, written up properly.
These verticals ask the same questions often enough that we wrote the answers down — the searches that convert, the ones that waste money, the channels we run, and the client numbers behind each.
- Cleaning BusinessesWe get cleaning businesses booked solid with Google Ads — carpet, end-of-lease, commercial, you name it. Real results from real cleaning companies.
- Moving CompaniesWe get removalists, towing companies and moving services booked weeks in advance — with sharp local targeting, mobile-first landing pages and call-tracked campaigns.
- Painting BusinessesWe get painters and painting businesses qualified jobs from Google — interior, exterior, fence, commercial — with sharp landing pages and call-tracked campaigns.
- Finance & Mortgage BrokersWe get mortgage brokers, finance specialists and lenders inbound enquiries from buyers ready to act — with conversion-optimised landing pages and compliant ad copy.
- Real Estate AgenciesWe run conversion-focused Google Ads for real-estate agencies — listings, buyer enquiries, vendor appraisals — built around where you actually sell, with AI-assisted creative.
- Roofing BusinessesWe get roofing businesses, restoration specialists and tile-and-grout services qualified leads from Google — call-tracked, locally targeted, mobile-first.
- Plumbing BusinessesWe get plumbers and plumbing businesses inbound calls from genuine emergencies and high-intent searches — call-tracked, mobile-first, locally precise.
- ElectriciansWe get electricians inbound enquiries from Google — switchboard upgrades, EV chargers, emergency, commercial — with sharp targeting, phone-first ads and mobile landing pages.
- Pest Control BusinessesWe get pest control specialists inbound calls from buyers ready to act — termite inspections, cockroach jobs, rodent treatments — ready for each season, call-tracked throughout.
- HVAC & Air Conditioning BusinessesWe get HVAC and air-conditioning specialists inbound calls — split-system installs, ducted, emergency repairs, commercial — ready for peak season, with mobile-first landing pages.
Not on the list? That is not a problem — we run programmes across 30+ verticals, and these ten simply come up often enough to be worth writing down. Tell us what you do and we will tell you honestly whether we are the right people for it.
Still not sure which one is you?
Pick the closest and read it. The pages are written to be useful even if you end up in a different one — and the first call sorts it out in half an hour anyway.
- Small businessOwner-operators and teams under about fifteen people, where every dollar has to come back this month.
- Growing companiesBusinesses adding channels without letting the cost per lead climb with them.
- Enterprise and governmentMulti-brand, multi-region and public-sector organisations with procurement and compliance in the path.
- SoudCoh Compound™The six stages every change passes through, whatever the size of the account. This is the part that does not vary.
- Usually where a programme startsThe six campaign types compared side by side — usually where a programme starts, at any size.
- Counting an enquiry the same way every timeHow a phone call becomes a number you can act on. Nothing on this page means anything without it.
- Build the plan for your trade in six questionsA written plan with the channels, the budget and the order they get turned on — before you speak to anybody here.
- If you just want the phone ringing this monthThe short version, for a business that already knows what it sells and does not want a strategy document about it.
- Every paid channel, comparedGoogle, Facebook, Instagram, LinkedIn and TikTok side by side, with what each one costs and how fast it produces.
The questions everyone asks first.
Which segment you are in, what it costs, how long it takes, who owns the accounts, and what happens when something is not working.
The first call is free and there is no deck.
Book a callUse who makes the decision rather than revenue. If one person decides the marketing budget between jobs, start at small business. If there is a sales team and an argument about lead quality, start at growing companies. If a campaign needs sign-off from legal, brand and a division head before it runs, start at enterprise. If you sit between two of them, pick the harder one — it is easier to simplify a programme than to retrofit governance onto one that never had it.
Two separate numbers. Ad spend goes to the platforms, and what it needs to be depends on how competitive your market is and how many customers you want. The smallest companies we work with invest a minimum of A$3,000 a month, and our largest clients run multiple eight figures a month across paid channels. Our management fee is separate and scales with the work. The first call is free precisely so you get a real number for your situation before committing to anything.
Paid search can produce calls and enquiries within hours of going live, because it meets demand that already exists rather than creating it. The first two to four weeks are an optimisation period while we cut waste. Accounts usually settle into their best rhythm around 60 to 90 days. Organic search and content are measured in months, not weeks. Long enterprise sales cycles are measured against pipeline influence rather than same-month revenue, which is why the reporting is set up differently from the start.
No long-term lock-in. We would rather keep the work because it is producing than because a document says you have to stay. What we do ask for is enough runway to be fair to the account — a campaign judged on its first ten days is being judged during the part where we are still cutting waste out of it. Terms are put in front of you in plain English before anything is signed.
We own and run the ad accounts, because the build is proprietary methodology refined across 250+ engagements — campaign architecture, negative-keyword libraries, audience stacks and conversion tracking. You get full-visibility reporting on performance and spend at all times, and on long-term agreements ownership and handover options are available to discuss. You will never be in the dark about what is in the account or what it is doing.
We tell you, in the report, in plain English, and we change what we are doing. A campaign that is not producing gets restructured, repointed at a different set of searches, or stopped. If the honest answer is that a channel is wrong for your business right now, we would rather say so than keep billing you for it. What we will not do is let it run quietly and hope it comes good.
We run programmes across 30+ verticals, and ten of them have a dedicated page on this site with the strategy, the proof and the channels we run — cleaning, plumbing, electrical, roofing, painting, HVAC, pest control, removals, finance broking and real estate. If yours is not one of the ten, that is not a problem; those pages exist because those verticals ask the same questions often enough to be worth writing down. We also work across professional services, healthcare, education, property, technology, manufacturing and e-commerce.
Yes. Shopping campaigns, product feeds, e-commerce SEO and conversion work on the store itself are all part of what we do. A product business usually runs Shopping alongside Search rather than instead of it, and the search term data decides where the budget goes. The size segment still applies — a one-person store and a national retailer need very different programmes, in the same way a sole trader and a franchise network do.
Yes, and at the larger end it is the most common arrangement. We take the channels where specialist depth pays for itself and leave the ones your team already runs well. Where the goal is to build internal capability rather than replace it, we do that as an advisory and training engagement instead, with a transition plan measured in months.
A fixed cadence, good news or bad, in a format matched to who is reading it. An owner gets enquiries, cost per enquiry and what changed. A leadership team gets channel-level contribution and pipeline influence. Each report covers what was spent, what it produced, what we changed and why, and what happens next — in the language you use about your own business rather than platform jargon.
Half an hour, no deck
Tell us what you sell, who buys it and what you have already tried. We will tell you which programme fits, what it would cost, and whether we think we are the right people for it.
No pitch deck. No upsell. A real conversation and a written list of leaks.
