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    Proof
    Impress Blinds — cost per enquiry down 62.63%, $23.6 to $8.82SLS Solicitors — cost per enquiry down 58.48%, $84.64 to $35.14FixCare Property — cost per enquiry down 56.36%, $35.24 to $15.38Rubbish Removal WA — cost per enquiry down 53.18%, $71.02 to $33.25Floral Cakery — cost per enquiry down 49.82%, $13.83 to $6.94ILLUMINATE Laser Emporium — cost per enquiry down 48.54%, $138.65 to $71.35Aussie Plumbing — cost per enquiry down 41.96%, $117.75 to $68.34Sydney Fence Painting — cost per enquiry down 33.68%, $136.62 to $90.61Alliance Plumbing — cost per enquiry down 29.6%, $81.26 to $57.21Gridless Build Solutions — cost per enquiry down 29.16%, $78.16 to $55.37FacilityWorx — cost per enquiry down 23.62%, $157.13 to $120.01Cornerstone Roofing — cost per enquiry down 20.47%, $41.71 to $33.17A council finance platform — 194 of 194 requirements metA council finance build — 14 weeks to UAT, −34% 10-yr costA cultural institution — $634K of $750K kept workingA council platform — $470,106 built vs $503,262 SaaSA federal agency — n=5,000 prevalence survey at ±1.4%A civic mural — 36 concepts for a 71m × 9m wallA regional shire — 32-page visitor guide, 3 weeks earlyA shire council — one platform retiring 8 of 9 vendorsA pressure washing business — 138 jobs at A$20.43 eachA pressure washing business — 21.20% conversion rateA carpet cleaner — 53 jobs in 15 days at A$24.92 eachA roofing company — 68 quote requests in 35 daysA CCTV installer — 39 qualified leads in 15 daysA fence painter — 36 jobs in 24 days, quotes by day 3A maintenance business — live in 8 weeks, 3 stacks gone41 numbered clauses, published in full5.0 across every Google review$120M+ in media under management250+ active engagements across five countries

    Marketing by size and industry Your size changes the whole plan.

    A sole trader chasing next week's jobs and a national brand defending next year's market share both need advertising. Almost nothing else about the two programmes is the same — the channels, the reporting, the approvals, the speed. Start with the one that sounds like you.

    250+ active engagements across Australia, the UK, Saudi Arabia, the UAE and New Zealand · Three size segments · Ten industry playbooks

    Before you choose

    Most bad marketing is the right work, at the wrong scale.

    Nothing in this list is incompetence. Every one of them is a programme built for a company that is not yours, sold by people who never asked which one you were.

    • The pitch was written for a bigger company

      Brand tracking studies, a creative platform, a quarterly innovation sprint. All real work, none of it what a business chasing next month's jobs needs first.

    • The pitch was written for a smaller company

      A single search campaign and a monthly PDF, sold to an organisation with four divisions, a legal review cycle and a twelve-month sales cycle. It cannot carry the weight.

    • One report format for everybody

      An owner-operator wants to know how many calls came in and what each one cost. A board wants pipeline influence by channel. Sending both the same report fails both.

    • Channels chosen before the situation is understood

      The channel is the last decision, not the first. Where your customers already are, how long they take to decide, and what a customer is worth all come before it.

    • Growth that breaks what was working

      Budget triples and so does cost per lead. Scaling is not spending more through the same structure — it is rebuilding the structure so it can hold more.

    • Nobody owns the number

      Marketing reports clicks, sales reports deals, and the two sets of numbers never meet. Then the argument about what is working is settled by whoever speaks last.

    • The senior person you met never comes back

      You buy the strategist and you get the account coordinator. It is the most common complaint we hear from businesses of every size, and it is a structural choice, not an accident.

    The scale of it

    SoudCoh · five countries

    250+

    Active engagements

    Australia, the UK, Saudi Arabia, the UAE and New Zealand

    SoudCoh Marketing

    A$120M+

    Media under management

    From A$3,000 a month to multiple eight figures a month

    Pink Flamingo · 41-day period

    A$20.43

    Cost per job booked

    138 jobs from A$2,819.92 of ad spend

    Engagement count and media under management are owner-attested. Client figures are from live accounts and are dated in each case study — they are what those campaigns did, in those markets, at those budgets, and are not a forecast for yours.

    Three programmes

    Find yourself
    in one of these.

    Each has a page of its own: the situation, what changes because of it, what the first ninety days look like, and the questions buyers at that size actually ask.

    The constant part

    Ten things are identical whether you spend three thousand a month or eight figures.

    The plan changes with the size of the business. The standard does not. This is the part you are actually buying, and it is the same list on every account we run.

    1. We start with what a customer is worth

      Before a channel is chosen, we work out what one customer is worth to you and how many you can actually service. Everything downstream — budget, target cost per job, which channels are even viable — is decided by that number.

    2. Tracking goes in before spend does

      Calls, forms, bookings, chats and purchases counted separately, with values attached. Until that is right, the platforms optimise toward whatever is cheapest to produce, which is almost never the customer you wanted.

    3. Campaigns are built paused

      Every campaign we create is built in a paused state and handed to you to read first. You activate it. That is a rule we hold ourselves to on a A$3,000 account and on an eight-figure one.

    4. A second person checks everything before it goes live

      Keywords, negatives, bids, ad copy, budgets and targeting are all reviewed by somebody who did not build them. One careless negative keyword can switch off the ad group carrying the account.

    5. The search terms are read, not sampled

      We read what people actually typed, cut the waste, and give the terms that produced customers a place of their own. It is the least glamorous job in the account and the single biggest lever on cost per customer.

    6. Landing pages are part of the job

      Paid traffic sent to a homepage converts badly, at any budget. The page has to answer the ad's promise in its first screen. If your site cannot do that yet, we build the page — it is not a separate line item.

    7. E-commerce is in scope

      Online stores, Shopping campaigns, product feeds and e-commerce SEO are all work we do. Product businesses run Shopping alongside Search rather than instead of it, and the data decides where the budget sits.

    8. Reporting arrives on a fixed cadence, good news or bad

      What was spent, what it produced, what we changed and why, and what happens next. Written in plain English. If a number moved the wrong way, you hear it from us before you see it on a statement.

    9. When something is not working, we say so

      A campaign that is not producing gets restructured, repointed, or stopped. If the honest answer is that a channel is wrong for your business right now, we would rather tell you than keep billing for it.

    10. The person you meet is the person on the account

      No handover to a coordinator after the pitch. This is the complaint we hear most often about the agency before us, at every size of business, and it is the easiest one to fix by simply not doing it.

    The engagement

    From the first call to a rhythm.

    1. The first call

      Thirty minutes, no deck

      What you sell, who buys it, what a customer is worth and what you have already tried. We tell you on that call whether we think we can help, including when the answer is no.

    2. Week 1

      The audit

      We open the accounts — or your competitors' ground, if you do not have accounts yet — and write down every leak we find, priced. You keep that document whether or not you work with us.

    3. Weeks 1–3

      The build

      Campaign structure, keywords and negatives, ad copy, assets, landing pages and tracking. Bigger organisations add the governance layer here: named reviewers, dated stages, agreed sign-off.

    4. Day one

      You press go

      Nothing is live and nothing has spent until you have read the whole build. You activate when you are ready rather than when we are.

    5. The first fortnight

      The clean

      The busiest two weeks the account will have. Search terms read daily, waste negated, early winners promoted, ad copy iterated against what is actually being served.

    6. From there

      Rhythm

      Weekly optimisation, reporting on a fixed cadence, and a proper conversation each quarter about where the next block of budget should go and what we would stop doing.

    SoudCoh Compound™

    Choosing the right programme is stage one of six.

    Compound is how our team works on any account — six stages every change passes through. Two of them do most of the work on this page.

    • Mandate

      You set the number before we spend the money.

      What a customer is worth, how many you can service, and what you are willing to pay to get one. Two businesses in the same industry get different programmes because they answer this differently — and it is the stage that decides which of the three pages below is yours.

    • Countersign

      Nothing reaches a live account with one name on it.

      Every change is checked by a second person before it is pushed. It is the same rule at every budget — the consequence of a careless change does not scale down just because the account is small.

    By industry

    Ten trades, written up properly.

    These verticals ask the same questions often enough that we wrote the answers down — the searches that convert, the ones that waste money, the channels we run, and the client numbers behind each.

    Not on the list? That is not a problem — we run programmes across 30+ verticals, and these ten simply come up often enough to be worth writing down. Tell us what you do and we will tell you honestly whether we are the right people for it.

    FAQ

    The questions everyone asks first.

    Which segment you are in, what it costs, how long it takes, who owns the accounts, and what happens when something is not working.

    The first call is free and there is no deck.

    Book a call

    Use who makes the decision rather than revenue. If one person decides the marketing budget between jobs, start at small business. If there is a sales team and an argument about lead quality, start at growing companies. If a campaign needs sign-off from legal, brand and a division head before it runs, start at enterprise. If you sit between two of them, pick the harder one — it is easier to simplify a programme than to retrofit governance onto one that never had it.

    Two separate numbers. Ad spend goes to the platforms, and what it needs to be depends on how competitive your market is and how many customers you want. The smallest companies we work with invest a minimum of A$3,000 a month, and our largest clients run multiple eight figures a month across paid channels. Our management fee is separate and scales with the work. The first call is free precisely so you get a real number for your situation before committing to anything.

    Paid search can produce calls and enquiries within hours of going live, because it meets demand that already exists rather than creating it. The first two to four weeks are an optimisation period while we cut waste. Accounts usually settle into their best rhythm around 60 to 90 days. Organic search and content are measured in months, not weeks. Long enterprise sales cycles are measured against pipeline influence rather than same-month revenue, which is why the reporting is set up differently from the start.

    No long-term lock-in. We would rather keep the work because it is producing than because a document says you have to stay. What we do ask for is enough runway to be fair to the account — a campaign judged on its first ten days is being judged during the part where we are still cutting waste out of it. Terms are put in front of you in plain English before anything is signed.

    We own and run the ad accounts, because the build is proprietary methodology refined across 250+ engagements — campaign architecture, negative-keyword libraries, audience stacks and conversion tracking. You get full-visibility reporting on performance and spend at all times, and on long-term agreements ownership and handover options are available to discuss. You will never be in the dark about what is in the account or what it is doing.

    We tell you, in the report, in plain English, and we change what we are doing. A campaign that is not producing gets restructured, repointed at a different set of searches, or stopped. If the honest answer is that a channel is wrong for your business right now, we would rather say so than keep billing you for it. What we will not do is let it run quietly and hope it comes good.

    We run programmes across 30+ verticals, and ten of them have a dedicated page on this site with the strategy, the proof and the channels we run — cleaning, plumbing, electrical, roofing, painting, HVAC, pest control, removals, finance broking and real estate. If yours is not one of the ten, that is not a problem; those pages exist because those verticals ask the same questions often enough to be worth writing down. We also work across professional services, healthcare, education, property, technology, manufacturing and e-commerce.

    Yes. Shopping campaigns, product feeds, e-commerce SEO and conversion work on the store itself are all part of what we do. A product business usually runs Shopping alongside Search rather than instead of it, and the search term data decides where the budget goes. The size segment still applies — a one-person store and a national retailer need very different programmes, in the same way a sole trader and a franchise network do.

    Yes, and at the larger end it is the most common arrangement. We take the channels where specialist depth pays for itself and leave the ones your team already runs well. Where the goal is to build internal capability rather than replace it, we do that as an advisory and training engagement instead, with a transition plan measured in months.

    A fixed cadence, good news or bad, in a format matched to who is reading it. An owner gets enquiries, cost per enquiry and what changed. A leadership team gets channel-level contribution and pipeline influence. Each report covers what was spent, what it produced, what we changed and why, and what happens next — in the language you use about your own business rather than platform jargon.

    Half an hour, no deck

    Tell us what you sell, who buys it and what you have already tried. We will tell you which programme fits, what it would cost, and whether we think we are the right people for it.

    No pitch deck. No upsell. A real conversation and a written list of leaks.