- 01
Fix the measurement before anything runs
Meta pixel and the Conversions API together, so conversions the browser loses are still sent from your website's server. Instagram and Facebook share an ad account, so this is one job, done once, properly.
- 02
Decide what a result is
Calls, form submissions, bookings, direct messages and purchases counted separately, with values attached. Saves and shares are read as signals about the creative, never as the outcome.
- 03
Brief Instagram separately from Facebook
Same account, same audiences, different room. The idea can be shared; the crop, the first frame, the caption length and the pacing cannot. Duplicating a Facebook ad in here is the most common thing we undo.
- 04
Shoot vertical, and shoot for silence
9:16 for Reels and Stories, captions burned in, and the hook inside the first second. If the opening works with the sound off and the phone held at arm's length, it will work with the sound on.
- 05
Use your own footage where it exists
The job site, the before and after, the install, the finished room. On Instagram, real material shot on a phone regularly outperforms a studio shoot, and it is far cheaper to refresh.
- 06
Build audiences from your own data first
Customer lists, website visitors, people who watched most of a video, people who opened a lead form and stopped. Instagram engagers are a real audience and almost nobody retargets them.
- 07
Keep prospecting and retargeting apart
Exclusions on every campaign, so your warmest audience is not sitting inside your most expensive one. Otherwise the reported cost per result is an average of two completely different things.
- 08
Turn shopping on properly if you sell products
Product feed, tagged posts, catalogue campaigns and dynamic retargeting for people who browsed or abandoned a cart. Instagram is one of the shortest routes to a checkout there is, and it is usually the piece a store has not switched on.
- 09
Refresh creative on a schedule
Frequency and cost per result read weekly, and new concepts queued before the current ones fade. Waiting for the numbers to drop is a month of budget spent learning something predictable.
- 10
Report in enquiries and orders, then move the budget
A fixed cadence covering what was spent, what it produced, what changed and why. If Instagram is doing the awareness and Facebook is closing, the report says so and the budget follows.