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    Proof
    Aussie Plumbing — ad spend scaled 1.8× with enquiries up 2.1×, so each enquiry cost lessI-ELEC — a 231-page electrician website for Inner SydneyWhat a plumbing lead costs on Google AdsWhat a lead costs on Google Ads, industry by industrySLS Solicitors — cost per recorded Google Ads conversion down 58.48%Wilco Plumbing — a drains-first website, Sydney and NewcastleHow much should a trade business spend on marketing?State Choice Plumbing — a drains, hot water and gas websiteAussie Drains — a 600-page drain website for SydneyWhat an electrician lead costs on Google AdsAussie Electrical — a 650-page electrical website for SydneyThe most efficient ways for a trade business to get leadsEOL Melbourne — click-to-enquiry rate up from 28% to 33.4%What a cleaning lead costs on Google AdsAlliance Plumbing — ad spend scaled 1.8× with enquiries up 2.1×, so each enquiry cost lessImpress Blinds — cost per recorded Google Ads conversion down 62.63%FixCare Property — cost per enquiry down 56.36%Rubbish Removal WA — cost per enquiry down 53.18%Floral Cakery — cost per enquiry down 49.82%ILLUMINATE Laser Emporium — cost per enquiry down 48.54%Sydney Fence Painting — cost per enquiry down 33.68%Alliance Plumbing — cost per enquiry down 29.6%Gridless Build Solutions — cost per enquiry down 29.16%FacilityWorx — cost per enquiry down 23.62%Cornerstone Roofing — cost per enquiry down 20.47%Council finance — budgeting and workforce designCouncil planning — clearer approvals and reportingCultural audiences — media strategy and creative conceptsCommunity participation — surveys, maps and project pagesPublic-sector research — survey design and analysisPublic art — site studies and visual conceptsRegional identity — visitor guides and wayfinding conceptsCouncil systems — integration and migration planningA pressure washing business — service-led search campaignsA pressure washing business — a clear enquiry journeyA carpet cleaner — Google Ads built around cleaning servicesA roofing company — campaigns for repairs and restorationA CCTV installer — campaigns for security enquiriesA fence painter — search campaigns for specific surfacesA maintenance business — live in 8 weeks, 3 stacks gone5.0 across every Google review$120M+ in media under management250+ active engagements across five countries
    About SoudCoh

    We’re SoudCoh.

    A Melbourne marketing agency built around one number — what a customer costs you. Five divisions, over 250 active engagements, and clients in Australia, the United Kingdom, Saudi Arabia, Dubai and New Zealand.

    5.0 — every single Google review · A$120M+ of media under management · Founded in London, run from West Tower, 608 St Kilda Rd, Melbourne

    What we were built against

    Seven habits we
    refused to inherit.

    Every one of these is normal in this industry. Every one of them is a reason a business stops trusting its own marketing, and every one of them is a rule inside how we work. Two of them we have argued out at length — the five things a monthly report has to contain and what it means when nobody can explain the work you paid for.

    • Reports that measure the agency, not the business

      Impressions, clicks, reach and engagement. Every one of them can go up in a month where you took fewer calls than the month before. Cost per customer is the only number that settles an argument.

    • Nobody can say what actually changed

      “We optimised the campaign” is not a change. On our accounts every keyword, negative, bid and ad rewrite is written down, dated, and put on a board you can open.

    • Changes that go live unread

      The most expensive mistakes in advertising are made by somebody working alone at the end of a long day. Here, proposed changes wait in an approval queue, and new campaigns go in paused so you can read them first.

    • Vanity work priced as strategy

      Brand refreshes and content calendars sold to businesses that needed their phone to ring. We start from what a customer is worth and work backwards from there.

    • The tracking was never verified

      Half the industry bids toward conversions nobody has ever confirmed fire. We check the container by hand and show you each one landing before a dollar is spent.

    • Bad news arriving late

      Reporting on a fixed rhythm means the month it went badly gets the same document, on the same date, as the month it went well. That is the whole discipline.

    • Marketing that stops at the click

      Ads, site, tracking, follow-up and the software underneath all pull on each other. We built five divisions so we could fix whichever part is actually broken.

    The receipts

    Client engagements

    250+

    Active engagements

    Across five countries, from one Melbourne office

    Media under management

    A$120M+

    Paid media we answer for

    From A$5,000 a month to A$30,000 a day

    Google reviews

    5.0

    Every single review

    Read them on our Google Business Profile rather than taking our word for it

    Engagement and media figures describe SoudCoh's own book of work at the time of writing. Client campaign results appear further down this page and are written up in each case study; they are not a forecast for your business.

    From a London desk to five divisions in Melbourne.

    SoudCoh was founded by Rohit Sood on one rule: an engagement is judged on what a customer ended up costing, not on how the report looks.

    Rohit started the agency in London, working with businesses across the UK and Europe. As his client base in Australia kept growing, they eventually asked him to move closer. He thought, “why not?” The weather is certainly better than London.

    Now based in Melbourne, SoudCoh supports over 250 active client engagements across Australia, the United Kingdom, Saudi Arabia, Dubai and New Zealand. Our focus has always been the same: build lead generation that scales with your business, not against it.

    The work changes shape depending on the problem — Google Ads, paid social, SEO, e-commerce, a custom platform. What does not change is that somebody has to be able to trace the money from the ad to the invoice.

    The agency grew into five divisions because the problems did. A council choosing between renewing global finance software and building its own is not a marketing question, and neither is a lead that never reached the sales team. We hire for the whole problem.

    Those parts are not sold separately here and they are not run separately either: what the advertising, the search presence, the listing and the tracking each hand the next one is set out link by link, in the order the money actually moves through them.

    The SoudCoh team at the APAC Search Awards
    The team at the APAC Search Awards

    We publish the record we can evidence and nothing else. The engagement counts, the media under management and every client result on this page are sourced and dated. Awards are not claimed here until we can show you the category and the outcome.

    Five divisions

    We hire for the whole problem, not for the channel.

    Most clients only ever meet the Marketing division. The other four exist because the thing standing between a business and its next customer is often not an advertising problem at all.

    Global reach

    Five countries. Melbourne roots.

    What started as a one-person operation in London has grown into an international agency. The markets differ; the first question we ask never does. How the five markets are actually staffed and billed is on the global engagements page.

    • Australia

      Head office in Melbourne — West Tower, Level 4/608 St Kilda Rd. Campaigns running in Sydney, Perth, Brisbane, Adelaide and Canberra alongside it.

    • United Kingdom

      Where the agency started. Rohit ran clients across the UK and Europe from London before the move, and the UK book never went away.

    • Saudi Arabia

      Arabic-market campaigns and property, construction and finance clients, run on the same measurement standard as everything else.

    • United Arab Emirates

      Dubai-based clients across services and trade. Different market, same first question — what is a customer worth to you.

    • New Zealand

      Trades and services businesses, mostly, and a useful reminder that a strategy tuned for one city rarely transplants unchanged.

    SoudCoh Compound™

    The ladder under every account.

    SoudCoh Compound is how we run your ads: a footing, six rungs and one engine, from the search you pay for to the job you win. Fix a low rung and the rungs above it have less to carry. Every rung, its tactics and its proof are on one page.

    1. Footing

      Real-Enquiry Signal

      True cost per lead

    2. Rung 1

      Waste Firewall

      Cost per useful click

    3. Rung 2

      Intent Grid

      Click-through rate

    4. Rung 3

      Message Match

      Click-to-enquiry rate

    5. Rung 4

      Threshold Refresh

      Cost per lead

    6. Rung 5

      Scale on Proof

      Enquiries vs spend growth

    7. Rung 6

      Won-Job Value

      Return per ad dollar

    8. Engine

      The Carry

      Waste blocked before the first click

    We’re not your typical agency.

    These are the four things businesses tell us they stayed for, and underneath them the values those behaviours come from. None of it is complicated. Most of it is just done on the days it would have been easy to skip.

    • We would rather test than repeat

      The safe move is to run this year what worked last year. We would rather put a small amount of budget behind something that might not work, because the accounts that stop testing are the ones that quietly get more expensive.

    • The boring days get done

      Most of this job is unglamorous. Search terms get read on the days nobody would have noticed, negatives get added when the account looks fine, and the report goes out on the same date in a bad month as in a good one.

    • We keep up because we have to

      TikTok ranking changes and AI answer engines are not a side interest here — they change where your customers look. We would rather learn a platform early and tell you it is not worth your money than find out late.

    • Every Google review we hold is a 5.0

      Not a target, a current fact, and you can check it on our Google Business Profile rather than taking our word for it. It is also the number that would be hardest to get back if we stopped earning it.

    Our values, in four lines.

    • Results first

      If a number cannot change a decision, it does not go in the report. That rules out most of what agencies send monthly, which is why ours is shorter than you expect.

    • Measure before you act

      Decisions follow the numbers. Where the numbers are not trustworthy yet we fix the measurement first, because a decision made on a conversion nobody has confirmed fires is worse than no decision at all.

    • Partnership

      Your strategist knows your margins, not just your click-through rate. That is the difference between advice about a campaign and advice about a business.

    • Transparency

      Reporting on a fixed date, in plain English, and no long-term lock-in. The terms are put in front of you before anything is signed.

    Seven engagements. Real work.

    Four client campaigns with their services and delivery explained, and three public-sector engagements published as sector and jurisdiction only — which is our written policy, not a formatting choice. If you only open one, open the Pink Flamingo cleaning account, which shows the service campaigns and mobile enquiry flow. The rest of the published results are filed by industry, city and service.

    And the work we are not allowed to name.

    • Major Victorian council

      100%

      compliance against 194 published requirements

      Build to user acceptance testing in 14 weeks · 34% lower ten-year cost of ownership than the SaaS comparator

    • Metropolitan Victorian council

      7%

      below the five-year cost of the SaaS alternative

      An options analysis that changed which route the business case recommended

    • National cultural institution

      10

      paid channels run from one media budget

      Always-on, surge and test media for a national cultural institution

    Public-sector and cultural clients are published as sector and jurisdiction only. No tender or reference numbers appear anywhere on this site.

    Before you ask us anything

    Here is what everybody asks first.

    FAQ

    SoudCoh, answered.

    Who runs it, where we are, what it costs, who owns the account, and what we will and will not claim about ourselves.

    The first call is free and there is no deck.

    Book a call

    SoudCoh was founded by Rohit Sood, who started the agency in London working with businesses across the UK and Europe before moving to Melbourne to be closer to a growing Australian client base. The business now runs as five divisions — Marketing, Technology, Public Sector, Research and Creative — with specialists in each rather than generalists across all of them. You meet the people who will actually work on your account, not a salesperson who hands you over afterwards.

    Our head office is in Melbourne at West Tower, Level 4/608 St Kilda Rd, Melbourne VIC 3004. We run engagements across Australia, the United Kingdom, Saudi Arabia, the United Arab Emirates and New Zealand — over 250 active client engagements at the time of writing. Most work runs remotely without any loss; where an on-site session genuinely earns the travel, we arrange one.

    Five divisions and over 250 active engagements, with more than A$120M of paid media under management. The Marketing division covers Google Ads, paid social, SEO, generative engine optimisation, e-commerce, lead generation, websites and the tracking beneath all of it. Technology builds custom enterprise software. Public Sector does options analysis and delivery for government and cultural clients. Research handles evidence and survey work, and Creative covers place branding, public art and civic publishing.

    Two separate numbers. Your ad spend goes to the platform, and what it needs to be depends on your market and how many customers you want — we recommend a minimum of A$5,000 a month for most businesses, and the largest companies we work with currently invest up to A$30,000 a day in advertising, with enterprise programmes above that. Our management fee is separate, isn't published and is custom-built around the work — contact us for packages. The first call is free precisely so you get a real number for your situation before committing to anything.

    No long-term lock-in. We would rather keep the work because it is producing than because a contract says you have to stay. What we do ask for is enough runway to be fair to the account — a campaign judged on its first ten days is being judged during the part where we are still cutting waste out of it. The terms are put in front of you in plain English before anything is signed.

    We own and run the account, because the build is proprietary methodology refined across 250+ engagements — bidding architecture, negative-keyword libraries, audience stacks and conversion tracking. You get full-visibility reporting on performance and spend at all times, and on long-term marketing agreements ownership and handover options are available to discuss. You will never be in the dark about what is in the account or what it is doing.

    We tell you, in the report, in plain English, and we change what we are doing. A campaign that is not producing gets restructured, repointed or stopped. If the honest answer is that the constraint is not marketing at all — pricing, capacity, the offer, the sales follow-up — we would rather say so than keep billing you. What we will not do is let something run quietly and hope it comes good.

    SoudCoh Compound is how we run your ads: a footing, six rungs and one engine, from the search you pay for to the job you win. Fix a low rung and the rungs above it have less to carry. Each rung names the number it moves, from cost per useful click to return per ad dollar, and the /compound page shows the proof on each one.

    Yes. Shopping campaigns, product feeds, marketplace spend, store analytics and lifecycle email are all in scope alongside services businesses. The questions change — contribution margin per order rather than cost per job — but the method does not: agree what a customer is worth, verify the measurement, then move the budget toward what produces.

    No, and that is a written policy rather than a courtesy. Public-sector and cultural-institution engagements are published as sector and jurisdiction only — “major Victorian council”, “national cultural institution” — with no tender or reference numbers, because a tender number is a public record and would re-identify an otherwise anonymised client. The same standard would apply to you if you asked for it.

    There is a photograph of the team at the APAC Search Awards, and we are proud of it. What we have deliberately not done is publish an award status we cannot evidence — our own internal audit could not confirm the category or the outcome, so nothing is claimed here until it can be. Everything else on this page is sourced: the engagement counts, the media under management, and every client result with its dates and spend.

    Book a call, or send the form on the contact page. Thirty to forty-five minutes on what you sell, who buys it and what a customer is worth, then an honest read on what we would do first. You keep that read whether or not you work with us, and nobody will chase you weekly afterwards.

    Ready to partner with us?

    Book a call and find out how SoudCoh would grow your business — starting from what a customer is actually worth to you, and working backwards.

    No pitch deck. No upsell. A real conversation and a written list of leaks.