- 01
Decide whether you should be running it at all
The test is real conversion history, a budget that can feed the learning, and either a product feed or a clearly defined set of services. Below roughly A$50K a month in spend, a tight Search and Shopping build usually beats it — and we will say so.
- 02
Fix the conversions before the campaign exists
We set one primary action that represents the money, put values on it, strip the duplicates, and import lead quality back from your CRM where the system allows. Automation amplifies whatever you point it at, so it gets pointed at the right thing first.
- 03
Brand exclusions on day one
We put your own business name on the exclusion list before we enable the campaign, not after the first report. Otherwise you are paying to serve people who already knew who you were and calling it new demand.
- 04
Keep Search and Shopping alive and separate
Exact-match Search still takes precedence over Performance Max on those queries, so a properly built Search campaign holds its ground and gives you a visible baseline. Handing everything to one campaign is the fastest way to stop being able to see anything.
- 05
Keep the lines of business separate
They are split along the lines your business actually runs on rather than lumped into one. Each group gets its own headlines, images, video, landing page and signals, so the reporting can tell you which part of the business is actually working.
- 06
Supply real creative, including video
Fifteen headlines, five long headlines, descriptions, twenty images, logos and video you approved. If the video slot is empty the platform assembles one from your site and runs it on YouTube — we would rather it ran something you signed off.
- 07
Feed the signals, then check whether it listened
Customer lists, remarketing audiences, custom segments built from what people search, and search themes. These steer the learning rather than fence it in, which is exactly why the follow-up check matters.
- 08
Fund the learning, not the leftovers
Performance Max needs enough conversions each week to settle. A budget stretched thin across several campaigns keeps all of them learning and none of them producing, and that is the most common reason it never comes good.
- 09
Set every exclusion the platform still allows
Account-level placement exclusions, content suitability settings, unwanted locations set to presence rather than interest, and the product groups you do not want promoted. The controls are fewer than in Search, which is why none of them are skipped.
- 10
Report against the whole account, not against itself
We report total cost per job or per sale across the whole account, split brand from non-brand, and read it down to the asset. If the account total did not move, Performance Max redistributed the credit rather than creating the demand — and we will tell you so.