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    Proof
    Aussie Plumbing — ad spend scaled 1.8× with enquiries up 2.1×, so each enquiry cost lessI-ELEC — a 231-page electrician website for Inner SydneyA plumbing lead on Google Ads: A$141 median, 15 accountsSLS Solicitors — cost per recorded Google Ads conversion down 58.48%Wilco Plumbing — a drains-first website, Sydney and NewcastleHow much should a trade business spend on marketing?State Choice Plumbing — a drains, hot water and gas websiteAussie Drains — a 600-page drain website for SydneyAn electrician lead on Google Ads: A$118 median, 7 accountsAussie Electrical — a 650-page electrical website for SydneyThe most efficient ways for a trade business to get leadsEOL Melbourne — click-to-enquiry rate up from 28% to 33.4%A cleaning lead on Google Ads: A$58 median, 14 accountsAlliance Plumbing — ad spend scaled 1.8× with enquiries up 2.1×, so each enquiry cost lessImpress Blinds — cost per recorded Google Ads conversion down 62.63%FixCare Property — cost per enquiry down 56.36%Rubbish Removal WA — cost per enquiry down 53.18%Floral Cakery — cost per enquiry down 49.82%ILLUMINATE Laser Emporium — cost per enquiry down 48.54%Sydney Fence Painting — cost per enquiry down 33.68%Alliance Plumbing — cost per enquiry down 29.6%Gridless Build Solutions — cost per enquiry down 29.16%FacilityWorx — cost per enquiry down 23.62%Cornerstone Roofing — cost per enquiry down 20.47%Council finance — budgeting and workforce designCouncil planning — clearer approvals and reportingCultural audiences — media strategy and creative conceptsCommunity participation — surveys, maps and project pagesPublic-sector research — survey design and analysisPublic art — site studies and visual conceptsRegional identity — visitor guides and wayfinding conceptsCouncil systems — integration and migration planningA pressure washing business — service-led search campaignsA pressure washing business — a clear enquiry journeyA carpet cleaner — Google Ads built around cleaning servicesA roofing company — campaigns for repairs and restorationA CCTV installer — campaigns for security enquiriesA fence painter — search campaigns for specific surfacesA maintenance business — live in 8 weeks, 3 stacks gone5.0 across every Google review$120M+ in media under management250+ active engagements across five countries

    Performance media Media you can measure to the job.

    Performance media, brand and growth — for organisations that count what they spend. Always-on for the audiences you need permanently, campaign-led for the launches that matter. We report what a customer costs, not what a click costs.

    Division 01 of five · Google Ads and a mobile enquiry form · Pink Flamingo, an end-of-lease cleaning business in Melbourne · Full breakdown in the case study

    Inside the account

    Seven ways media
    budget leaks.

    None of these are exotic. They are what we find in almost every underperforming account we open, and not one of them shows up in a cost-per-click report.

    • Cost per click reported as if it were cost per customer

      A cheaper click is not a cheaper job. Until the reporting names what a booked customer costs, every optimisation is being made against a number nobody in the business actually cares about.

    • One dashboard per channel, none of them agreeing

      Google claims the lead, Meta claims the same lead, and the CRM has a third number. Nobody reconciles them, so budget decisions get made on whichever screen was open.

    • Leads counted at the form, not at the job

      Form submissions are cheap to buy and easy to celebrate. Counting the ones that turned into work is harder, less flattering, and the only version worth optimising toward.

    • Creative signed off by committee, never by the data

      Twelve people approve an ad and nobody checks which headline was actually served, or which one produced enquiries. Testing gets replaced by taste, permanently.

    • Budget set once a year and never moved

      Spend keeps flowing to the campaign it flowed to last quarter, long after a different one started producing. Reallocation is the cheapest lever in the account and it is usually untouched.

    • The same twelve headlines on every account

      Agency ad copy recycled across industries because it is fast. It says nothing the customer typed, so the platform ranks it lower and you pay more for the same position.

    • Reporting that only arrives when the news is good

      A quiet month produces a quiet inbox. A fixed cadence — good news or bad — is the only version that lets you make a decision before the bank statement makes it for you.

    Where we lead

    Two things we are known for.

    The work most clients come to us for — built deep, run weekly, and measured against pipeline and revenue rather than against impressions.

    • $120M+

      media under management

      Across paid search, paid social, video, programmatic and out-of-home, in five countries.

    • 250+

      active client engagements

      From single-service local operators to companies investing up to A$30,000 a day in advertising.

    • 60/30/10

      always-on / surge / test

      The portfolio split we plan against: a permanent audience relationship, the launches that matter, and a standing test budget.

    • Plan

      cultural-audience media strategy

      A design approach that connects exhibition launches, collection stories and visitor information with relevant channels.

    • Create

      concepts across campaign formats

      Explore how an institution’s message could work in social, video, outdoor and visitor-information applications.

    • 5.0

      across every Google review

      Deliberately published without a count — the review total on this site is not wired to a live source yet.

    Campaign work and design approaches

    Pink Flamingo · Melbourne

    Search

    Cleaning campaigns

    Service-focused Google Ads, local targeting and a short mobile enquiry form.

    Cleanetic · Perth

    Launch

    Carpet cleaning in Perth

    New Google Ads account, landing page and enquiry tracking.

    Cultural audiences · design approach

    Plan

    Audience, message and channel

    Media strategy and creative concepts for exhibitions, collections and visitor experiences.

    Pink Flamingo and Cleanetic show campaign work. The cultural-audience example presents a media and creative design approach.

    Every channel that actually moves a number.

    We do not sell channels we cannot measure. Each of these has a named operator, a weekly cycle and a report you can read without a translator — and each one is a page you can go and read before you talk to anybody.

    1. Paid search, run as a divisionSearch, Shopping, Performance Max, Display, YouTube and remarketing — built around cost per job rather than cost per click, and wired into offline conversions, call assets and landing-page intent.
    2. Demand generation, end to endWe keep the enquiries coming for service businesses. We measure jobs booked, not form fills, and we rebuild the parts that do not pay back rather than reporting around them.
    3. SEOThe half of the plan that builds over time. Technical foundations, content that answers a real search, and the internal linking that decides which of your pages Google trusts.
    4. Visibility inside generated answersGetting cited inside ChatGPT, Gemini and Perplexity answers, not just in blue links. A growing share of research now finishes before anybody reaches a search results page.
    5. Meta AdsFacebook and Instagram, run as creative-led testing at volume. The account structure matters far less here than how many genuinely different ideas you can get in front of people.
    6. LinkedIn AdsAccount-based targeting for businesses with long sales cycles and expensive customers, with full-funnel attribution so a six-month deal is not credited to whatever was clicked last.
    7. TikTok AdsCreator-led short-form for brands that need to be discovered rather than searched for. Briefs are written to the platform's compliance rules, not adapted from a television script.
    8. Website designConversion-first sites and dedicated landing pages. Paid traffic sent to a homepage is paid traffic asked to do the navigation itself, and most of it declines.
    9. Improve lead qualityWhen the volume is there and the work is not. Scoring, intent, qualification and routing — plus the uncomfortable audit of which campaigns are producing the leads nobody wants.
    10. Media measurement and attributionHow a phone call becomes a conversion. Nothing else on this page means anything without it, which is why it is a division service rather than a setup task.
    11. Local and international SEOSuburb-level visibility for service businesses, and multi-market structure for the accounts running in the UK, the UAE, Saudi Arabia and New Zealand as well as Australia.
    12. E-commerce and online storesProduct feeds, Shopping campaigns, category and product-page structure, and the merchandising decisions behind them. Online stores are firmly in scope — for media and for the platforms underneath.
    13. Custom web app developmentWhen the answer is a platform rather than a campaign — booking flows, portals, quoting tools. Built with our Technology division, on the same terms as any of its work.
    14. Marketing and growth advisoryFor teams stuck between hiring in-house and appointing an agency. A senior operator inside your planning, on a fixed rhythm, without taking the channels off you.
    15. Team education and trainingWhere you would rather own this yourselves. We teach the account structure, the reporting and the weekly optimisation cycle to your own people, and hand it over.
    How an engagement runs

    The first ninety days, honestly.

    1. Week 0

      The audit and the first call

      Thirty to forty-five minutes on what you sell, who buys it and what a customer is worth. Then we open the accounts — or your competitors' ground, if you have none — and write down every leak.

    2. Week 1

      The build

      Campaign structure, keywords and negatives, audiences, creative, landing pages and tracking. We push a real test enquiry through every path and watch it arrive in each platform. Nothing is live and nothing has spent.

    3. Day one

      You press go

      Campaigns are created paused so you read the whole build first. You activate when you are ready rather than when we are — that is a rule we hold ourselves to, not a favour.

    4. Days 1–14

      The clean

      The busiest fortnight the account will ever have. Search terms read daily, waste negated, early winners promoted, creative iterated against what was actually served.

    5. Weeks 3–6

      The account finds its shape

      Enough conversion data to see which campaigns carry the load. Budget moves toward them, bidding is reconsidered, and the parts that never made sense get restructured or stopped.

    6. From there

      Rhythm

      Weekly optimisation, reporting on a fixed cadence whether the news is good or bad, and a proper conversation each quarter about where the next block of budget should go.

    Campaigns are created paused, every time. You read the build before a dollar moves — that is a rule we hold ourselves to, not a favour.

    Where this sits in SoudCoh Compound

    The two levers media work moves most.

    Media work starts at the bottom: count real enquiries, then stop paying for junk searches. Every rung above, from the ad to the page, is only as honest as those two.

    • Footing

      Real-Enquiry Signal

      The number it moves: True cost per lead

      Call and form tracking goes in before any money is spent, and page views never count as leads.

      How Real-Enquiry Signal works
    • Rung 1

      Waste Firewall

      The number it moves: Cost per useful click

      Every search that spent money is read and sorted, and each change is written to your change history.

      How Waste Firewall works

    Campaign work and creative approaches.

    A cultural-audience media design approach, alongside campaign work for three service businesses. Explore the brief, the creative and the services each example brings together.

    National cultural institution · Federal cultural institution · ACT

    Design approach

    Concept illustration — Songlines & Specimens bus shelter set

    Concept — Six bus-shelter art directions — Stories that travel, Come listen, airport hero

    1 / 6

    Media planning for cultural audiences.

    A design approach for connecting a cultural institution’s exhibitions, collection stories and visitor experiences with relevant audiences. We can develop the media strategy, creative concepts and review framework around its programme and priorities.

    The design challenge

    Different audience needs across the programme.

    An exhibition launch, an educational visit and ongoing collection discovery need different messages. A useful plan connects those needs while keeping the institution’s voice consistent.

    Our approach

    Connect the audience, message and channel.

    Develop an audience and channel plan, explore creative in real formats, and agree how campaign learning will inform the next round of work.

    What we can deliver

    • Audience and channel planning
    • Exhibition and ongoing campaign structure
    • Creative concepts for social, video and outdoor formats
    • Accessible campaign and visitor information
    • Cultural review and approval planning
    • Campaign measurement and reporting approach

    Pink Flamingo Services · Cleaning & maintenance

    Live · Live · 2026

    Google Ads for house washing, roof, driveway and gutter cleaning.

    Multi-service Google Ads build with tightly drawn local targeting and a landing-page rebuild that compressed the form to one screen.

    Search

    Google Ads campaigns

    Service-led

    Separate cleaning messages

    Local

    North Brisbane coverage

    Pink Flamingo Services · Live · 2026

    The problem

    Cleaning services with three peak seasons and three intent shapes.

    House soft washing, roof cleaning, driveway cleaning and gutter cleaning involve different surfaces and job requirements. The campaign gives those services distinct messages.

    Our approach

    Each service handled on its own, tight local targeting, single-screen forms.

    Every service got its own treatment and its own landing page. Form compressed to one screen. Ready-to-call demand was handled separately from the rest. Local-area advertising includes North Brisbane, Redcliffe and surrounding suburbs.

    What we delivered

    • Purpose-built Google Ads architecture
    • Tightly drawn local geo targeting
    • Separate treatment for ready-to-call demand
    • Single-screen mobile-first form rebuild
    • A clearer view of phone and website enquiries

    Cleanetic · Perth · Cleaning services · WA

    Live · Live · 2026

    A Perth carpet-cleaning website and Google Ads launch.

    Google Ads launch for an eco-friendly Perth carpet cleaner, with separate service campaigns, a clear website enquiry experience and bond-back-focused creative.

    Search

    Google Ads campaigns

    Website

    Service and enquiry pages

    Perth

    Local service area

    Cleanetic · Perth · Live · 2026

    The problem

    A new carpet-cleaning business needed a clear way to reach local customers.

    Perth's carpet cleaning market is saturated with national franchises, big-budget bidders on bond-back keywords, and price-sensitive comparison shoppers. Smart bidding can't optimise on day one — there's no signal.

    Our approach

    Clear service campaigns and a useful enquiry experience.

    The search campaigns separated carpet-cleaning enquiries from broader service messaging, with ad copy and a website presenting the Perth service area and eco-friendly positioning.

    What we delivered

    • Multi-campaign Google Ads architecture
    • Conversion-optimised cleanetic.au website
    • 15+ headline + 4 description ad asset variants
    • Call extensions + Karawara location targeting
    • Bond-back + eco-friendly creative positioning

    Retro Cleaning · Melbourne · Cleaning services · VIC

    Live · Launched 2026-04-29

    Retro WC Cleaning website

    Retro WC Cleaning’s service website

    Five-service Google Ads launch across metro Melbourne.

    Greenfield Google Ads architecture covering carpet steam, carpet dry, upholstery, tile & grout and window cleaning across Melbourne CBD, Inner Melbourne, the Northern, Eastern, Southern and Western suburbs, plus Geelong and Mornington Peninsula.

    Service campaigns
    5

    Service campaigns

    Melbourne radius
    60 km

    Melbourne radius

    Campaign and ad assets
    Reviewed

    Campaign and ad assets

    The problem

    A new account needed to distinguish five cleaning services.

    Five service lines with very different searcher intent, no conversion history, and an eco-friendly bond-back-first positioning to prove against well-entrenched Melbourne incumbents.

    Our approach

    Purpose-built structure, presence-only geo, paused-on-create review.

    All five services built out separately under a single Maximize Clicks budget; presence-only 60km Melbourne CBD geo target to exclude tourist bleed; campaign created paused so the client reviewed every keyword, headline, sitelink and asset before a single dollar was spent.

    What we delivered

    • 5 services, each with a dedicated landing page
    • Presence-only 60km Melbourne CBD geo targeting
    • 8-sitelink + call-extension asset suite
    • 15+ responsive headlines tuned to Melbourne search
    • Bond-back + eco-friendly creative positioning
    • Paused-on-creation client review workflow

    Before you brief anybody

    Here is what everybody asks first.

    FAQ

    Marketing, answered.

    Cost, timing, contracts, who owns the accounts, reporting, and what happens when a campaign is not working.

    The first call is free and there is no deck.

    Book a meeting

    Two separate numbers. Your media budget goes to the platforms, and what it needs to be depends on how competitive your market is and how much work you want — we recommend a minimum of A$5,000 a month for most businesses, and the largest companies we work with currently invest up to A$30,000 a day in advertising, with enterprise programmes above that. Our management fee is separate, isn't published and is custom-built around the work — contact us for packages. The first conversation gives you a real number for your situation before you commit to anything.

    Paid search can produce calls and enquiries within hours of going live, because it meets demand that already exists. The first two to four weeks are an optimisation period while we read search terms daily and cut waste. Accounts usually settle into their best rhythm around 60 to 90 days. Our cleaning work includes service-focused campaigns in Melbourne and a new carpet-cleaning account in Perth. Your market, competition and budget all move that.

    No long-term lock-in. We would rather keep the work because it is producing than because a contract says you have to stay. What we do ask for is enough runway to be fair to the account — a campaign judged on its first ten days is being judged during the part where we are still cutting waste out of it. The terms are put in front of you in plain English before anything is signed.

    We own and run the accounts, because the build is proprietary methodology refined across more than 250 engagements — bidding architecture, negative-keyword libraries, audience stacks and conversion tracking. You get full-visibility reporting on performance and spend at all times, and on long-term agreements ownership and handover options are available to discuss. You will never be in the dark about what is in the account or what it is doing.

    You hear it from us, in the report, in plain English, and we change what we are doing. A campaign that is not producing gets restructured, repointed at a different set of searches or audiences, or stopped. If the honest answer is that a channel is not right for your business right now, we would rather say so than keep billing you for it. What we will not do is let it run quietly and hope it comes good.

    A fixed cadence, good news or bad. Each report covers what was spent, what it produced, what we changed and why, and what happens next — written in the language you use about your own business rather than platform jargon. You can also see live performance and spend for yourself at any time. If a number moved, you find out from us before you find out from your bank statement.

    Fewer than you have been sold. We start with the channels where demand already exists for what you sell — usually paid search for services and Shopping for products — then add the ones that create demand once there is enough conversion data to read them honestly. A channel we cannot measure properly is a channel we will not recommend, however well it is performing in somebody else's case study.

    Yes. Shopping campaigns, product feeds, category and product-page structure, e-commerce SEO, paid social for retail and the merchandising decisions behind them are all in scope. Where the storefront or the back office is the constraint rather than the media, our Technology division builds that side — same group, same terms, one conversation instead of two.

    Often that is the best version. We run the channels your team does not have time or specialism for, or we sit inside your planning as a senior operator through the advisory work, or we teach your people to run it themselves and hand it over. The point is that you end up with capability, not a dependency — and we would rather say that up front than discover it at the renewal.

    Yes to both. Ad copy is written per campaign for the search or audience it answers, never recycled across the account. And we strongly recommend a dedicated landing page rather than sending paid traffic to your homepage — the page has to answer the ad's promise in its first screen. If your site cannot do that yet, we build the page. It is part of the same job, not an extra.

    Australia is home, and we also run accounts in the United Kingdom, the United Arab Emirates, Saudi Arabia and New Zealand. Multi-market accounts are structured so each market can be read on its own rather than averaged into a single line, because a number that is fine on average is usually hiding one market carrying another.

    A client who hires Marketing in one quarter and Technology in the next gets the same governance, the same review steps and the same Australian hosting posture. Research runs the audience work that feeds media strategy, and Creative produces the out-of-home and brand assets the media plan needs. It is one studio with five doors rather than five suppliers to coordinate.

    Further reading

    Two briefings that describe how this division actually behaves: the five questions any agency should be able to answer on the spot and why the return figure you were shown may not be the one that matters. Where the work is a plan rather than a channel it moves to the growth advisory; where it is a brand rather than a campaign it moves to the creative division; and where the gap is inside your team, education and training is the answer instead of a retainer.

    Get the account audit

    We read ninety days of your data, price the waste, and show you what your competitors are holding that you are not. Yours to keep either way.

    No pitch deck. No upsell. A real conversation and a written list of leaks.