PCCS Clean: Google Ads for Perth's commercial cleaning buyers
PCCS Clean, trading as Perth Commercial Cleaning Services, is a Perth commercial cleaning business serving offices, warehouses, gyms, restaurants, schools and strata buildings.
The advertising covers moving and home cleaning and commercial cleaning.
Moving and home cleaning
House cleaning
Commercial cleaning
Office cleaning
Commercial cleaning
Warehouse and factory cleaning
Medical and aged-care cleaning
Show all 8 services+
School and childcare cleaning
Gym and sports-facility cleaning
Hospitality and restaurant cleaning
Strata and common-area cleaning
Campaign hours
Campaign schedule · Sydney local time
Monday–Friday: 9:30am–4pm
The results
Results for PCCS Clean.
Each result shows its reporting period. Open a tile for the measurement basis.
Headline result
Commercial cleaning
campaigns organised around premises and services
Campaign delivery
How it was measured
Broad commercial and contract cleaning ads that land on the office cleaning page and its site-brief quote form. Separate ads for warehouses, gyms, restaurants, schools and strata, each landing on its own service page, plus ads for Perth suburbs such as Osborne Park and West Perth.
3 in 4
Google Ads clicks that came from a desktop computer
Since ads began
How it was measured
Clicks on desktop computers as a share of all Google Ads clicks since ads began.
8%
People shown an ad who clicked it
Since ads began
How it was measured
Clicks divided by ad impressions since ads began. Rounded down.
1 in 14
Google Ads clicks that became a traced quote request
Since ads began
How it was measured
Quote requests carrying a Google Ads click, divided by Google Ads clicks over the same days. Test entries and job applications removed. Calls are not included, so this is a floor.
69%
Ad clicks from broad commercial and contract cleaning searches
Since ads began
How it was measured
Clicks on the broad commercial cleaning and contract cleaning ads as a share of all Google Ads clicks since ads began. Rounded down.
4 in 5
Traced quote requests that started on the office cleaning page
Since ads began
How it was measured
Traced quote requests whose landing page was the office cleaning page, as a share of all traced quote requests since ads began. The broad commercial cleaning ads send searchers to that page.
How we measured +
Campaign and click figures cover about 16 weeks. Quote requests are website forms carrying a Google Ads click, with test entries and job applications removed. Phone calls are excluded from the quote-request rate.
In one minute
The 60-second version
PCCS Clean, from the brief to the result in 5 short slides.
01 The business
A Perth commercial cleaner quoting each site on its own brief
PCCS Clean, trading as Perth Commercial Cleaning Services, cleans offices, warehouses, gyms, restaurants, schools and strata buildings across Perth, and promises a reply to quote requests within one business hour.
02 The problem
Commercial buyers compare before they ask for a quote
A workplace cleaning contract is a considered purchase. Buyers want to see that the cleaner understands their kind of site, and how pricing works, before they ask for a quote.
03 What we built
Workplace ads that land on pages with a site-brief quote form
Broad commercial and suburb ads land on the office cleaning page, while warehouse, gym, restaurant and school ads land on their own pages. Each quote request is traced to the ad behind it.
03
04 What happened
Three in four ad clicks came from a desktop computer
Since ads began, 75% of clicks came from desktops and about 8% of people shown an ad clicked it. About one in fourteen clicks became a traced quote request.
3 in 4ad clicks came from a desktop computer
05 What we learned
Broad searches, and one page doing most of the work
Broad commercial and contract cleaning searches drew 69% of clicks, and about four in five traced quote requests started on the office cleaning page.
69%of clicks from broad commercial cleaning searches
01 / 05
Insights
What the data showed
Details from the PCCS Clean project. Open a card for the finding and its source.
Device01
75%
Three in four ad clicks came from a desktop computer.
Desktop computer75%
Mobile phone25%
People buying commercial cleaning for a workplace tend to search from work, at a desk. That makes the quote form, with room to describe the site, the part of the page that matters most.
Source and basis. Clicks on each device type as a share of all Google Ads clicks since ads began.
Search02
69%
Broad commercial and contract cleaning searches drew 69% of ad clicks.
Broad commercial and contract searches69%
Premises and suburb searches31%
Most searchers asked for commercial or contract cleaning in general rather than naming a type of premises. Those ads send people to the office cleaning page, which covers the most common workplace brief. Ads for warehouses, gyms, restaurants and suburbs such as Osborne Park fill in around that core.
Source and basis. Google Ads clicks grouped by the ad group that served the ad, as shares of all clicks since ads began. Rounded down.
The build03
4 in 5
About four in five traced quote requests started on the office cleaning page.
Office cleaning page81%
Other pages19%
The office cleaning page opens with a quote form that asks for the suburb and a short brief about the site. Because the broad ads land there, it does most of the work of turning a search into a quote request.
Source and basis. Traced quote requests whose landing page was the office cleaning page, as a share of all traced quote requests since ads began. Rounded down. The quote-request figures rest on a small number of requests.
The ads
The Google ads we wrote and ran for PCCS Clean
Word for word from PCCS Clean's account. Each one served on Google.
Commercial cleaning contracts across Perth — daily, periodic or one-off, fully managed. Outbreak response under 4 hours across Perth. Fixed-price quotes, no mystery clauses.
A real ad we wrote and ran for PCCS Clean.
Contract cleaning in Perth
Website development · PCCS Clean
We built their website, too.
Explore the website we designed for PCCS Clean: the pages, the mobile experience and the path to an enquiry.
Explore PCCS Clean’s website, from the first impression to the details.
Use the left and right arrow keys to browse screenshots. Home goes to the first screenshot and End goes to the last.
Give pricing arrangements room to compare — A navy heading panel introduces the pricing approach, followed by separate arrangement cards. The contrast and spacing distinguish the explanation from the comparison below it.
01 / 02 · Give pricing arrangements room to compare — A navy heading panel introduces the pricing approach, followed by separate arrangement cards. The contrast and spacing distinguish the explanation from the comparison below it.
The case study
The project, connected.
The brief, the work and what it delivered.
The starting point
PCCS Clean
PCCS Clean, trading as Perth Commercial Cleaning Services, is a Perth commercial cleaning business serving offices, warehouses, gyms, restaurants, schools and strata buildings.
B2B commercial cleaning · Perth, WA
SoudCoh services
Google Ads management
Enquiry tracking
Website design and landing pages
What we put in place
The campaign work
Broad commercial and contract cleaning ads that land on the office cleaning page and its site-brief quote form.
Separate ads for warehouses, gyms, restaurants, schools and strata, each landing on its own service page, plus ads for Perth suburbs such as Osborne Park and West Perth.
Traced quote requests, reviewed by search group, landing page and device.
What the project delivered
The outcome
Broad commercial and contract cleaning ads that land on the office cleaning page and its site-brief quote form. Separate ads for warehouses, gyms, restaurants, schools and strata, each landing on its own service page, plus ads for Perth suburbs such as Osborne Park and West Perth.
PCCS Clean, trading as Perth Commercial Cleaning Services, is a Perth commercial cleaning business serving offices, warehouses, gyms, restaurants, schools and strata buildings. Broad commercial and contract cleaning ads that land on the office cleaning page and its site-brief quote form. Separate ads for warehouses, gyms, restaurants, schools and strata, each landing on its own service page, plus ads for Perth suburbs such as Osborne Park and West Perth.
The business
PCCS Clean, trading as Perth Commercial Cleaning Services, is a Perth commercial cleaning business. It cleans offices, warehouses, gyms, restaurants and hospitality venues, schools and childcare centres, and strata common areas. Each site is quoted on its own brief, and the business promises a reply to quote requests within one business hour.
What we set out to do
A workplace cleaning contract is a considered purchase. The buyer is usually an office, facilities or site manager, and they want to see that the cleaner understands their kind of site before they ask for a quote. The aim was to reach those buyers when they search, send them to a page that suits their brief, and trace which searches turn into quote requests.
What we built
Broad commercial and contract cleaning ads send searchers to the office cleaning page, which opens with a quote form that asks for the suburb and a short brief about the site. Separate ad groups cover warehouses, gyms, restaurants, hospitality, schools and strata, each landing on its own service page. Ads for suburbs such as Osborne Park, West Perth and the Perth CBD also land on the office cleaning page.
The pricing page explains how a contract is costed before the buyer asks for a quote.
Each quote request carries the Google Ads click it came from, so it can be traced to the ad and the page behind it. Test entries and job applications are removed before anything is counted.
Since ads began, about 8% of people shown an ad clicked it, and three in four clicks came from a desktop computer. About one in fourteen clicks became a traced quote request. Calls are not part of that figure, so it is a floor.
Broad commercial and contract cleaning searches drew 69% of clicks, and about four in five traced quote requests started on the office cleaning page.
Commercial buyers search at a desk
Three in four clicks came from a desktop computer. A commercial cleaning buyer is usually at work, comparing providers. The quote form, with room to describe the site, matters more here than a tap-to-call button.
One page does most of the work
Most searchers asked for commercial or contract cleaning in general rather than naming their kind of premises. Those searches land on the office cleaning page, which covers the most common workplace brief, and it produced most of the traced quote requests. Ads for specific premises and suburbs fill in around it.
The quote-request figures rest on a small number of requests, so treat them as a guide. The click and device shares cover every Google Ads click since ads began.
How we measured it
Click, device and search-group shares come from Google Ads since ads began, and search groups follow the ad group that served the ad. Traced quote requests are website quote forms carrying a Google Ads click, and landing page is the page where the visitor arrived from the ad.
Broad commercial and contract cleaning ads that land on the office cleaning page and its site-brief quote form. Separate ads for warehouses, gyms, restaurants, schools and strata, each landing on its own service page, plus ads for Perth suburbs such as Osborne Park and West Perth.
Broad commercial and contract cleaning ads that land on the office cleaning page and its site-brief quote form.
Separate ads for warehouses, gyms, restaurants, schools and strata, each landing on its own service page, plus ads for Perth suburbs such as Osborne Park and West Perth.
Three in four Google Ads clicks came from a desktop computer.
About 8% of people shown an ad clicked it, and about one in fourteen clicks became a traced quote request.
Tags
Google Ads
B2B commercial cleaning
Perth, WA
That is one account. Yours is a different one.
We read your ads, your search presence and your tracking the same way this one was read, and tell you what we would change first.
We define the outcomes to track, test the enquiry paths and use what we learn to guide campaign improvements. SoudCoh Compound explains how that work is organised.
We agree which calls, forms, bookings or sales count as a result, and a real test enquiry goes through every tracking path before the campaign goes live.
The number it moves: Waste blocked before the first click
Every change on an account like this one is written to that client's change history, and what it teaches, never the client's numbers, goes into the next account's starting point.
Start with your goals and current setup. We review the opportunity, agree the work and plan the next stage with you.
The call
Thirty to forty-five minutes, free
We discuss your services, customers, website and goals, then identify the most useful next step.
Week 0
The audit
We review your website and advertising, then set out the opportunities, priorities and recommended scope.
Week 1
The build
Everything the account needs before it can spend a dollar: what it will bid on, what it must never pay for, the ad copy, the assets, the landing pages and the tracking. It waits in our approval queue, and a real test enquiry goes through every tracking path before anything is live.
Day one
You press go
Campaigns are created paused, every time, so you can read the whole build first. You activate when you are ready, not when we are.
Days 1–14
The clean
We review search terms, exclude irrelevant searches and refine keywords and ads using the early campaign data.
From there
Rhythm
Regular optimisation and reporting, with reviews of lead quality, customer value and where to focus the next stage of work.
Before you ask us anything
Here is what everybody asks first.
FAQ
The questions this raises.
How the results were measured and how the approach could apply to cleaning businesses.
Why did most of PCCS Clean's ad clicks come from desktop computers?
Commercial cleaning is a workplace purchase. The person searching is usually an office, facilities or site manager at work, at a desk, comparing providers before asking for a quote.
What is a traced quote request?
A quote form submitted on the website that carries the Google Ads click it came from. Test entries and job applications are removed. Calls are not included, so the one in fourteen rate is a floor.
Why do the broad ads land on the office cleaning page?
Most broad commercial cleaning searches come from workplaces, and offices are the most common brief. The office cleaning page opens with a quote form that asks for the suburb and details of the site, so it suits a general workplace search.
What did SoudCoh deliver for PCCS Clean?
Broad commercial and contract cleaning ads that land on the office cleaning page and its site-brief quote form. Separate ads for warehouses, gyms, restaurants, schools and strata, each landing on its own service page, plus ads for Perth suburbs such as Osborne Park and West Perth. Traced quote requests, reviewed by search group, landing page and device.
What do the results in this PCCS Clean case study measure?
Campaign results describe the enquiries or job outcomes reported for the client. Each figure identifies what it measures.
Which records support these results?
Result basis: Campaign delivery. The labels distinguish advertising conversions, call/form enquiries and won-job revenue. Enquiry events can include repeat calls; booked jobs are reported separately.
Would this work for cleaning businesses like mine?
We assess your service area, competition, margins and customer value, then build a plan around the opportunities in your business. The first call establishes the priorities, budget and tracking for that work.
How would you plan this for my business?
We start with your goals, service area, competition and customer value. From there, we recommend the channels, website improvements and tracking that fit your next stage of growth.
— 09 · Read next
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