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    Proof
    Aussie Plumbing — ad spend scaled 1.8× with enquiries up 2.1×, so each enquiry cost lessI-ELEC — a 231-page electrician website for Inner SydneyWhat a plumbing lead costs on Google AdsWhat a lead costs on Google Ads, industry by industrySLS Solicitors — cost per recorded Google Ads conversion down 58.48%Wilco Plumbing — search campaigns and service pagesWilco Plumbing — service menus and guided enquiriesHow much should a trade business spend on marketing?State Choice Plumbing — a drains, hot water and gas websiteAussie Drains — a 600-page drain website for SydneyWhat an electrician lead costs on Google AdsAussie Electrical — a 650-page electrical website for SydneyThe most efficient ways for a trade business to get leadsEOL Melbourne — click-to-enquiry rate up from 28% to 33.4%What a cleaning lead costs on Google AdsAlliance Plumbing — ad spend scaled 1.8× with enquiries up 2.1×, so each enquiry cost lessImpress Blinds — cost per recorded Google Ads conversion down 62.63%FixCare Property - cost per enquiry down 28%Rubbish Removal WA — cost per enquiry down 53.18%Floral Cakery — cost per enquiry down 49.82%ILLUMINATE Laser Emporium — cost per enquiry down 48.54%Sydney Fence Painting — cost per enquiry down 33.68%Alliance Plumbing — cost per enquiry down 29.6%Gridless Build Solutions — cost per enquiry down 29.16%FacilityWorx — cost per enquiry down 23.62%Cornerstone Roofing — cost per enquiry down 20.47%Council finance — budgeting and workforce designCouncil planning — clearer approvals and reportingCultural audiences — media strategy and creative conceptsCommunity participation — surveys, maps and project pagesPublic-sector research — survey design and analysisPublic art — site studies and visual conceptsRegional identity — visitor guides and wayfinding conceptsCouncil systems — integration and migration planningA pressure washing business — service-led search campaignsA pressure washing business — a clear enquiry journeyA carpet cleaner — Google Ads built around cleaning servicesA roofing company — campaigns for repairs and restorationA CCTV installer — campaigns for security enquiriesA fence painter — search campaigns for specific surfacesA maintenance business — live in 8 weeks, 3 stacks gone5.0 across every Google review$120M+ in media under management250+ active engagements across five countries
    PCCS — Perth Commercial Cleaning Services

    B2B commercial cleaning · Perth, WA

    PCCS Clean: Google Ads for Perth's commercial cleaning buyers

    PCCS Clean, trading as Perth Commercial Cleaning Services, is a Perth commercial cleaning business serving offices, warehouses, gyms, restaurants, schools and strata buildings.

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    Services
    Google Ads management · Enquiry tracking · Website design and landing pages
    Talk to us about your account

    PCCS Clean · Perth, WA

    Services in the campaign

    The advertising covers moving and home cleaning and commercial cleaning.

    Moving and home cleaning

    • House cleaning

    Commercial cleaning

    • Office cleaning
    • Commercial cleaning
    • Warehouse and factory cleaning
    • Medical and aged-care cleaning
    Show all 8 services
    • School and childcare cleaning
    • Gym and sports-facility cleaning
    • Hospitality and restaurant cleaning
    • Strata and common-area cleaning

    Campaign hours

    Campaign schedule · Sydney local time

    • Monday–Friday: 9:30am–4pm

    The results

    Results for PCCS Clean.

    Each result shows its reporting period. Open a tile for the measurement basis.

    • Headline result

      Commercial cleaning

      campaigns organised around premises and services

      Campaign delivery

    • 3 in 4

      Google Ads clicks that came from a desktop computer

      Since ads began

    • 8%

      People shown an ad who clicked it

      Since ads began

    • 1 in 14

      Google Ads clicks that became a traced quote request

      Since ads began

    • 69%

      Ad clicks from broad commercial and contract cleaning searches

      Since ads began

    • 4 in 5

      Traced quote requests that started on the office cleaning page

      Since ads began

    How we measured

    Campaign and click figures cover about 16 weeks. Quote requests are website forms carrying a Google Ads click, with test entries and job applications removed. Phone calls are excluded from the quote-request rate.

    In one minute

    The 60-second version

    PCCS Clean, from the brief to the result in 5 short slides.

    1. The business

      A Perth commercial cleaner quoting each site on its own brief

      PCCS Clean, trading as Perth Commercial Cleaning Services, cleans offices, warehouses, gyms, restaurants, schools and strata buildings across Perth, and promises a reply to quote requests within one business hour.

      Perth Commercial Cleaning Services home page with a Perth commercial cleaning headline and a quote form asking about the site
    2. The problem

      Commercial buyers compare before they ask for a quote

      A workplace cleaning contract is a considered purchase. Buyers want to see that the cleaner understands their kind of site, and how pricing works, before they ask for a quote.

      Perth Commercial Cleaning Services pricing page comparing per cleaner-hour, per square metre and fixed monthly contract pricing
    3. What we built

      Workplace ads that land on pages with a site-brief quote form

      Broad commercial and suburb ads land on the office cleaning page, while warehouse, gym, restaurant and school ads land on their own pages. Each quote request is traced to the ad behind it.

    4. What happened

      Three in four ad clicks came from a desktop computer

      Since ads began, 75% of clicks came from desktops and about 8% of people shown an ad clicked it. About one in fourteen clicks became a traced quote request.

      3 in 4ad clicks came from a desktop computer

    5. What we learned

      Broad searches, and one page doing most of the work

      Broad commercial and contract cleaning searches drew 69% of clicks, and about four in five traced quote requests started on the office cleaning page.

      69%of clicks from broad commercial cleaning searches

    Insights

    What the data showed

    Details from the PCCS Clean project. Open a card for the finding and its source.

    • Device

      75%

      Three in four ad clicks came from a desktop computer.

      • Desktop computer75%
      • Mobile phone25%

      People buying commercial cleaning for a workplace tend to search from work, at a desk. That makes the quote form, with room to describe the site, the part of the page that matters most.

    • Search

      69%

      Broad commercial and contract cleaning searches drew 69% of ad clicks.

      • Broad commercial and contract searches69%
      • Premises and suburb searches31%

      Most searchers asked for commercial or contract cleaning in general rather than naming a type of premises. Those ads send people to the office cleaning page, which covers the most common workplace brief. Ads for warehouses, gyms, restaurants and suburbs such as Osborne Park fill in around that core.

    • The build

      4 in 5

      About four in five traced quote requests started on the office cleaning page.

      • Office cleaning page81%
      • Other pages19%

      The office cleaning page opens with a quote form that asks for the suburb and a short brief about the site. Because the broad ads land there, it does most of the work of turning a search into a quote request.

    The ads

    The Google ads we wrote and ran for PCCS Clean

    Word for word from PCCS Clean's account. Each one served on Google.

    • Sponsored

      PCCS Clean

      pccsclean.com/Contract/Perth

      48-Hour Express Start | Outbreak Response 4 Hours

      Commercial cleaning contracts across Perth — daily, periodic or one-off, fully managed. Outbreak response under 4 hours across Perth. Fixed-price quotes, no mystery clauses.

      A real ad we wrote and ran for PCCS Clean.

      • Contract cleaning in Perth
    PCCS — Perth Commercial Cleaning Services

    Website development · PCCS Clean

    We built their website, too.

    Explore the website we designed for PCCS Clean: the pages, the mobile experience and the path to an enquiry.

    Read full website case study
    Perth Commercial Cleaning Services home page

    The case study

    The project, connected.

    The brief, the work and what it delivered.

    1. The starting point

      PCCS Clean

      PCCS Clean, trading as Perth Commercial Cleaning Services, is a Perth commercial cleaning business serving offices, warehouses, gyms, restaurants, schools and strata buildings.

      B2B commercial cleaning · Perth, WA

      PCCS — Perth Commercial Cleaning Services

      SoudCoh services

      • Google Ads management
      • Enquiry tracking
      • Website design and landing pages
    2. What we put in place

      The campaign work

      • Broad commercial and contract cleaning ads that land on the office cleaning page and its site-brief quote form.
      • Separate ads for warehouses, gyms, restaurants, schools and strata, each landing on its own service page, plus ads for Perth suburbs such as Osborne Park and West Perth.
      • Traced quote requests, reviewed by search group, landing page and device.
    3. What the project delivered

      The outcome

      Broad commercial and contract cleaning ads that land on the office cleaning page and its site-brief quote form. Separate ads for warehouses, gyms, restaurants, schools and strata, each landing on its own service page, plus ads for Perth suburbs such as Osborne Park and West Perth.

    In this case study

    White paper · PDF

    Marketing for home services in Australia

    58 pages · 2.3 MB

    Download this PDFRead it on the page

    PCCS Clean, trading as Perth Commercial Cleaning Services, is a Perth commercial cleaning business serving offices, warehouses, gyms, restaurants, schools and strata buildings. Broad commercial and contract cleaning ads that land on the office cleaning page and its site-brief quote form. Separate ads for warehouses, gyms, restaurants, schools and strata, each landing on its own service page, plus ads for Perth suburbs such as Osborne Park and West Perth.

    The business

    PCCS Clean, trading as Perth Commercial Cleaning Services, is a Perth commercial cleaning business. It cleans offices, warehouses, gyms, restaurants and hospitality venues, schools and childcare centres, and strata common areas. Each site is quoted on its own brief, and the business promises a reply to quote requests within one business hour.

    What we set out to do

    A workplace cleaning contract is a considered purchase. The buyer is usually an office, facilities or site manager, and they want to see that the cleaner understands their kind of site before they ask for a quote. The aim was to reach those buyers when they search, send them to a page that suits their brief, and trace which searches turn into quote requests.

    What we built

    Broad commercial and contract cleaning ads send searchers to the office cleaning page, which opens with a quote form that asks for the suburb and a short brief about the site. Separate ad groups cover warehouses, gyms, restaurants, hospitality, schools and strata, each landing on its own service page. Ads for suburbs such as Osborne Park, West Perth and the Perth CBD also land on the office cleaning page.

    Perth Commercial Cleaning Services pricing page comparing per cleaner-hour, per square metre and fixed monthly contract pricing
    The pricing page explains how a contract is costed before the buyer asks for a quote.

    Each quote request carries the Google Ads click it came from, so it can be traced to the ad and the page behind it. Test entries and job applications are removed before anything is counted.

    The website behind the ads is covered in the PCCS Clean website case study.

    What happened

    Since ads began, about 8% of people shown an ad clicked it, and three in four clicks came from a desktop computer. About one in fourteen clicks became a traced quote request. Calls are not part of that figure, so it is a floor.

    Broad commercial and contract cleaning searches drew 69% of clicks, and about four in five traced quote requests started on the office cleaning page.

    Commercial buyers search at a desk

    Three in four clicks came from a desktop computer. A commercial cleaning buyer is usually at work, comparing providers. The quote form, with room to describe the site, matters more here than a tap-to-call button.

    One page does most of the work

    Most searchers asked for commercial or contract cleaning in general rather than naming their kind of premises. Those searches land on the office cleaning page, which covers the most common workplace brief, and it produced most of the traced quote requests. Ads for specific premises and suburbs fill in around it.

    The quote-request figures rest on a small number of requests, so treat them as a guide. The click and device shares cover every Google Ads click since ads began.

    How we measured it

    Click, device and search-group shares come from Google Ads since ads began, and search groups follow the ad group that served the ad. Traced quote requests are website quote forms carrying a Google Ads click, and landing page is the page where the visitor arrived from the ad.

    For a commercial cleaner that wants the same view of its own ads, see our Google Ads management and how we trace quote requests back to the ad.

    Key campaign decisions

    Broad commercial and contract cleaning ads that land on the office cleaning page and its site-brief quote form. Separate ads for warehouses, gyms, restaurants, schools and strata, each landing on its own service page, plus ads for Perth suburbs such as Osborne Park and West Perth.

    • Broad commercial and contract cleaning ads that land on the office cleaning page and its site-brief quote form.
    • Separate ads for warehouses, gyms, restaurants, schools and strata, each landing on its own service page, plus ads for Perth suburbs such as Osborne Park and West Perth.
    • Three in four Google Ads clicks came from a desktop computer.
    • About 8% of people shown an ad clicked it, and about one in fourteen clicks became a traced quote request.

    Tags

    • Google Ads
    • B2B commercial cleaning
    • Perth, WA

    That is one account. Yours is a different one.

    We read your ads, your search presence and your tracking the same way this one was read, and tell you what we would change first.

    PCCS Clean: Google Ads for Perth's commercial cleaning buyers
    How we run accounts

    How we manage the campaign.

    We define the outcomes to track, test the enquiry paths and use what we learn to guide campaign improvements. SoudCoh Compound explains how that work is organised.

    • Rule 01

      Count real enquiries only

      The number it moves: True cost per lead

      We agree which calls, forms, bookings or sales count as a result, and a real test enquiry goes through every tracking path before the campaign goes live.

    • Rule 08

      Build on practical campaign experience

      The number it moves: Waste blocked before the first click

      Every change on an account like this one is written to that client's change history, and what it teaches, never the client's numbers, goes into the next account's starting point.

    If you want one of these

    What actually happens after the first call.

    Start with your goals and current setup. We review the opportunity, agree the work and plan the next stage with you.

    1. The call

      Thirty to forty-five minutes, free

      We discuss your services, customers, website and goals, then identify the most useful next step.

    2. Week 0

      The audit

      We review your website and advertising, then set out the opportunities, priorities and recommended scope.

    3. Week 1

      The build

      Everything the account needs before it can spend a dollar: what it will bid on, what it must never pay for, the ad copy, the assets, the landing pages and the tracking. It waits in our approval queue, and a real test enquiry goes through every tracking path before anything is live.

    4. Day one

      You press go

      Campaigns are created paused, every time, so you can read the whole build first. You activate when you are ready, not when we are.

    5. Days 1–14

      The clean

      We review search terms, exclude irrelevant searches and refine keywords and ads using the early campaign data.

    6. From there

      Rhythm

      Regular optimisation and reporting, with reviews of lead quality, customer value and where to focus the next stage of work.

    Before you ask us anything

    Here is what everybody asks first.

    FAQ

    The questions this raises.

    How the results were measured and how the approach could apply to cleaning businesses.

    The first call is free and there is no deck.

    Book a call
    Why did most of PCCS Clean's ad clicks come from desktop computers?

    Commercial cleaning is a workplace purchase. The person searching is usually an office, facilities or site manager at work, at a desk, comparing providers before asking for a quote.

    What is a traced quote request?

    A quote form submitted on the website that carries the Google Ads click it came from. Test entries and job applications are removed. Calls are not included, so the one in fourteen rate is a floor.

    Why do the broad ads land on the office cleaning page?

    Most broad commercial cleaning searches come from workplaces, and offices are the most common brief. The office cleaning page opens with a quote form that asks for the suburb and details of the site, so it suits a general workplace search.

    What did SoudCoh deliver for PCCS Clean?

    Broad commercial and contract cleaning ads that land on the office cleaning page and its site-brief quote form. Separate ads for warehouses, gyms, restaurants, schools and strata, each landing on its own service page, plus ads for Perth suburbs such as Osborne Park and West Perth. Traced quote requests, reviewed by search group, landing page and device.

    What do the results in this PCCS Clean case study measure?

    Campaign results describe the enquiries or job outcomes reported for the client. Each figure identifies what it measures.

    Which records support these results?

    Result basis: Campaign delivery. The labels distinguish advertising conversions, call/form enquiries and won-job revenue. Enquiry events can include repeat calls; booked jobs are reported separately.

    Would this work for cleaning businesses like mine?

    We assess your service area, competition, margins and customer value, then build a plan around the opportunities in your business. The first call establishes the priorities, budget and tracking for that work.

    How would you plan this for my business?

    We start with your goals, service area, competition and customer value. From there, we recommend the channels, website improvements and tracking that fit your next stage of growth.

    Ready to plan your campaign?

    Thirty minutes on your numbers, and a written list of what we would change first. Yours to keep either way.

    A real conversation and a written list of opportunities.