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    CLEANEY

    Commercial cleaning · Melbourne, VIC

    CLEANEY: a commercial cleaning website for facility managers

    We built service pages written for facility managers, with frequency guidance and planning material to download. We also added suburb pages that answer the questions each area raises.

    Services
    Website design and build · Service and suburb page structure · Guides and planning material · Quote form design · Mobile call design
    Talk to us about your website

    Project highlights

    What we delivered for CLEANEY.

    A closer look at the services and features delivered. Open a tile for the source behind each detail.

    • Project highlight

      Plan the clean

      service scopes, planning guides and proposal forms

      Website delivery

    • 633

      Pages in the live sitemap: services, suburb pages, guides, regions and core pages

      Live sitemap count

    • 554

      Suburb pages, each pairing one cleaning service with one of 121 suburbs and areas

      Live sitemap count

    • 18

      Services with their own page, from offices and childcare to canopies and end of lease

      Live sitemap count

    • 48

      Guides and articles on scopes, standards, schedules and costs

      Live sitemap count

    • 4

      Steps from first contact to first clean, from a site assessment to quality checks

      Counted on the live site

    Project notes

    Page counts are the unique page addresses in the site's live sitemap. Screenshots show the delivered website. Campaign outcomes, where included, use the periods and definitions in the linked advertising case study.

    In one minute

    The 60-second version

    CLEANEY, from the brief to the result in 5 short slides.

    1. The business

      A Melbourne commercial cleaning company

      CLEANEY cleans offices, restaurants and commercial kitchens, medical centres, childcare centres, gyms, warehouses and more across Greater Melbourne, with assigned teams and quality checks.

      Home page services grid with photos of cleaners in offices, restaurants and commercial kitchens
    2. The brief

      Write for the person who briefs the cleaner

      Commercial clients compare proposals, check compliance and plan around access and trading hours. The site needed a page for each service and suburb, and the material to brief a cleaner well.

      Office cleaning planning section with three guide links, a scope-of-works checklist and a walkthrough brief to download
    3. What we built

      633 pages, from services to suburbs to guides

      18 service pages, 554 pages pairing a service with a suburb or area, 48 guides, and region pages for the Mornington Peninsula, Sydney and Newcastle.

      633pages in the live sitemap

      Commercial cleaning page for Fitzroy with the suburb in the headline beside a photo of two cleaners
    4. Built for phones

      A call button in the header on every page

      On a phone the header keeps the logo, a call button and the menu, and each page opens on its headline, with a quote form or button a scroll away.

      Office cleaning page on a phone with a call button in the header
    5. How enquiries arrive

      A quote form that asks about the business

      Service pages carry a form that asks for the business name and suburb, the service and a note on the premises, with a tailored proposal promised within 24 hours.

      Office cleaning page with a quote form asking for the business name and suburb

    Insights

    Inside the build

    Details from the CLEANEY project. Open a card for the finding and its source.

    • The build

      88%

      Nearly nine in ten pages pair a cleaning service with a place

      • Suburb pages88%
      • Guides and articles8%
      • Service pages3%
      • Region and core pages2%

      A medical centre in Clayton, a restaurant in Frankston and a warehouse in Dandenong each land on a page for that service in that area. The 18 service pages and 48 guides carry the depth behind them.

    • The build

      4

      How often should an office be cleaned? The page gives four inputs, not one rule

      The office cleaning page plans frequency from attendance, shared facilities, building access and periodic work such as carpets and windows. It then says the free site assessment turns those inputs into a room-by-room scope.

    • The build

      2

      Service pages hand facility managers the material to brief a cleaner

      The office cleaning page links to guides on after-hours access, scopes of work and in-house versus outsourced costs, and offers a scope-of-works checklist and a site walkthrough brief to download. A manager can compare proposals on the same terms.

    • The build

      7

      Suburb pages answer the questions that suburb raises

      The Fitzroy page answers seven questions from Fitzroy businesses: cleaning around late-trading venues, protecting design studio fit-outs, mixed-use buildings, older converted terraces and co-working spaces. It lists 16 services, each named for the suburb.

    The website, working

    CLEANEY’s website, up close.

    The real pages on desktop and phone. Select any screenshot to see it full size.

    The home page, top to bottom

    The CLEANEY home page from the headline through the services, the reasons to choose and the track record
    The whole home page, top to bottom. Click or tap the frame to scroll it yourself.

    The details that matter, 1 of 2

    CLEANEY home page with its main features numbered
    1. Seventeen services in one menu Services opens a two-column list of 17, from office and medical centre cleaning to canopies and end of lease.
    2. Who it is for A small label says it straight away: commercial cleaning specialists in Melbourne.
    3. How the work is set up The opening copy covers a scope built around the premises and hours, a consistent team and checks through the contract.
    4. Quote or browse A quote button for those ready to ask, and a services button for those still comparing.
    5. Compliance up front Insured and police-checked, dedicated teams, OH&S compliant and WorkSafe Victoria licensed.

    The details that matter, 2 of 2

    CLEANEY office cleaning page with its main features numbered
    1. A way back to all services A breadcrumb links the page back to the services index.
    2. The service and the city Office cleaning, Melbourne CBD, then a paragraph written for building and facilities managers.
    3. A form for workplaces It asks for the business name and suburb, the service and a note on the premises, with a tailored proposal promised within 24 hours.
    4. Ticks and badges An assigned team, after-hours service, key-holding and Fair Work compliance, with WorkSafe and labour hire badges.
    5. What happens next No lock-in contracts and a free site assessment, in one line under the button.

    Inside the website

    The thinking behind the pages.

    1. Website detail

      Seventeen services in one menu

      The Services menu opens a two-column list of 17 services, from commercial and office cleaning to medical centres, childcare, canopies and end of lease. The services page lists all 18.

      CLEANEY Services menu listing 17 commercial cleaning services in two columns
      Open full-size screenshot
    2. Website detail

      A quote form written for workplaces

      Service pages open with a form that asks for the business name and suburb, the service and a note on the premises, with a tailored proposal promised within 24 hours.

      Office cleaning page with a quote form asking for the business name and suburb
      Open full-size screenshot
    3. Website detail

      Frequency, explained

      The office cleaning page answers how often an office should be cleaned with four planning inputs, then explains how the free site assessment turns them into a scope.

      Section on how often a Melbourne office should be cleaned, with four planning inputs
      Open full-size screenshot
    4. Website detail

      Material for the brief

      A planning section links to guides on after-hours access, scopes of work and in-house costs, and offers a scope-of-works checklist and a walkthrough brief to download.

      Planning section with three guide links, a scope-of-works checklist and a walkthrough brief
      Open full-size screenshot
    5. Website detail

      A page for each service in each area

      554 pages pair a service with a suburb or area. The Fitzroy page lists 16 services named for the suburb and answers seven local questions.

      Sixteen service cards on the Fitzroy page, each named for the suburb
      Open full-size screenshot
    6. Website detail

      Guides sorted by topic

      The blog page sorts 48 guides and articles by topic, from carpet and window care to strata and commercial cleaning.

      CLEANEY guides page headed Cleaning tips, guides and expert advice, with topic filters
      Open full-size screenshot
    7. Mobile experience

      A call button on phones

      On a phone the header keeps the logo, a call button and the menu on every page.

      Office cleaning page on a phone with a call button in the header
      Open full-size screenshot

    The case study

    The project, connected.

    The brief, the work and what it delivered.

    1. The starting point

      CLEANEY

      CLEANEY is a Melbourne commercial cleaning company serving workplaces across Greater Melbourne and the Mornington Peninsula.

      Commercial cleaning · Melbourne, VIC

      CLEANEY

      SoudCoh services

      • Website design and build
      • Service and suburb page structure
      • Guides and planning material
      • Quote form design
      • Mobile call design
    2. What we put in place

      The website experience

      • 633 pages: 18 services, 554 suburb pages, 48 guides, three region pages and the core pages.
      • Service pages written for facility managers, with frequency guidance and planning material to download.
      • Suburb pages that answer the questions each area raises.
      • A quote form that asks for the business, the suburb and the premises, promising a proposal within 24 hours.
      CLEANEY home page with the headline, two buttons and four compliance ticks beside a photo of two cleaners
      Home page — A promise about how the work is set up, two buttons and four compliance ticks, beside a photo of the team.Explore the website screenshots
    3. What the project delivered

      The outcome

      We built service pages written for facility managers, with frequency guidance and planning material to download. We also added suburb pages that answer the questions each area raises.

    In this case study

    White paper · PDF

    Marketing for home services in Australia

    58 pages · 2.3 MB

    Download this PDFRead it on the page

    We built service pages written for facility managers, with frequency guidance and planning material to download. We also added suburb pages that answer the questions each area raises.

    The business

    CLEANEY is a Melbourne commercial cleaning company working across Greater Melbourne and the Mornington Peninsula. Its insured, police-checked teams clean offices, retail and strata buildings, restaurants and commercial kitchens, medical centres, childcare centres, schools, aged care facilities, gyms, pubs and clubs, warehouses and building sites after construction, as well as carpets, windows, canopies and exteriors. Each client gets an assigned team and regular quality checks.

    The brief

    Commercial cleaning is bought differently from a one-off home clean. The buyer is usually a facility, office or practice manager who compares proposals, checks compliance and has to plan around building access, trading hours and tenants. The brief was a site that gives each service and each suburb its own page, speaks to that buyer, and hands them the material to write a clear brief.

    A two-column services menu

    The header carries a Services menu that opens a two-column list of 17 services, beside links to the about page, the blog, jobs and contact, a phone link and a Get A Quote button. The home page opens with a promise about how the work is set up: a scope built around the premises, operating hours and priorities, a consistent team, and checks through the contract. Four compliance ticks sit under the buttons.

    The home page goes on to a services grid with photos, the reasons to choose the business with its compliance badges, and a four-step path from first contact to first clean: a free site assessment, a tailored proposal, team onboarding on site and ongoing quality checks. Common questions follow, from pricing to multi-site contacts.

    Service pages written for the workplace

    Service pages open with a breadcrumb, the service in the headline and a quote form beside it. The office cleaning page, for example, shows what is cleaned in six photo cards, lists what every visit includes, and answers how often a Melbourne office should be cleaned with four inputs instead of one rule: attendance, shared facilities, building access and periodic work. A planning section links to guides on after-hours access, scopes of work and in-house versus outsourced costs, and offers a scope-of-works checklist and a site walkthrough brief to download.

    A page for each service in each area

    554 pages pair a service with one of 121 suburbs and areas, from the CBD and Fitzroy to Dandenong and the Mornington Peninsula. The Fitzroy page describes the creative studios, independent retailers and late-trading venues that make up its commercial streets, lists 16 services named for the suburb, and answers seven questions Fitzroy businesses ask, from cleaning around late trade to older converted terraces. A service areas page groups the coverage into Melbourne, the Mornington Peninsula, Sydney and Newcastle.

    Guides for whoever writes the brief

    48 guides and articles cover what facility managers ask before they sign: scopes of work, tender checklists, cleaning standards for childcare, medical, aged care and schools, safe work method statements, slip resistance, periodic cleaning calendars and the real cost of in-house cleaning. The blog page sorts them by topic.

    Built for phones

    On a phone the header keeps the logo, a call button and the menu. Each page opens on its headline and short introduction, and the service pages carry their quote form a scroll further down.

    How enquiries arrive

    Service pages carry a short form: a name, the business name and suburb, a phone number, the service and a note about the premises, under a promise of a tailored proposal within 24 hours and a line on no lock-in contracts and a free site assessment. The request arrives with the business, the area and the job already named, which is what the site assessment needs.

    For a cleaning business that needs a site at this depth, see our website design services and marketing for cleaning businesses.

    Key design decisions
    • Service pages written for facility managers, with frequency guidance and planning material to download.
    • Suburb pages that answer the questions each area raises.
    • A quote form that asks for the business, the suburb and the premises, promising a proposal within 24 hours.
    • A 633-page site: 18 service pages, 554 suburb pages across 121 suburbs and areas, and 48 guides.

    Tags

    • Website design
    • Commercial cleaning
    • Melbourne, VIC

    A website built around your business.

    Tell us about your services, your customers and the next step you want them to take. We will shape the design and page structure around that brief.

    FAQ

    The questions this raises.

    The brief, the design and how the website supports the wider customer journey.

    The first call is free and there is no deck.

    Book a call
    Why does the CLEANEY website have 633 pages?

    Commercial clients look for a specific kind of clean in a specific area, and many want to read up before asking for a proposal. Service pages, suburb pages and guides give each of those a page, and every one leads to a quote form.

    What does a suburb page add?

    The Fitzroy page, for example, describes the area’s commercial streets, lists 16 services named for the suburb and answers seven questions Fitzroy businesses ask, such as how cleaning is scheduled around late-trading venues.

    Who are the guides written for?

    Facility, office and practice managers. They cover scopes of work, tender checklists, cleaning standards for regulated sites, schedules and the real cost of in-house cleaning.

    What does the quote form ask?

    A name, the business name and suburb, a phone number, the service and a note about the premises, with a tailored proposal promised within 24 hours.

    How does the site work on a phone?

    The header keeps the logo, a call button and the menu on every page, and each page opens on its headline with a quote form or button a scroll away.

    What did SoudCoh deliver for CLEANEY?

    633 pages: 18 services, 554 suburb pages, 48 guides, three region pages and the core pages. Service pages written for facility managers, with frequency guidance and planning material to download. Suburb pages that answer the questions each area raises. A quote form that asks for the business, the suburb and the premises, promising a proposal within 24 hours.

    Ready for your next website?

    Tell us about your business, your services and what your website needs to do. We’ll help you decide what to build next.

    A clear scope, a considered design and a practical next step.