SparkleWorks Commercial · Commercial and office cleaning · Melbourne, VIC
SparkleWorks Commercial: Google Ads built around 11 site types
SparkleWorks Commercial's Google Ads build gives 11 types of commercial site their own ads and landing page. The campaign has 23 ad groups, each pairing a type of site with a Melbourne area, from offices in the CBD to warehouses in Dandenong South. Job-seeker, home-cleaning and do-it-yourself searches are blocked, and every call and form from the ads was tracked to the ad group behind it.
Services
Google Ads management · Enquiry tracking · Website design and landing pages
The advertising covers moving and home cleaning, commercial cleaning and exterior and hard surfaces.
Moving and home cleaning
House cleaning
Commercial cleaning
Office cleaning
Commercial cleaning
Warehouse and factory cleaning
Medical and aged-care cleaning
Show all 9 services+
School and childcare cleaning
Gym and sports-facility cleaning
Hospitality and restaurant cleaning
Strata and common-area cleaning
Builders and post-renovation cleaning
Exterior and hard surfaces
Pressure washing
Campaign hours
Campaign schedule · Sydney local time
Monday–Friday: 8am–7pm
The results
Results for SparkleWorks Commercial.
Each result shows its reporting period. Open a tile for the measurement basis.
Headline result
11
types of site or clean, each with its own ads and landing page
Campaign build
How it was measured
Count of distinct service pages used as landing pages by the ads in the campaign we built, one for each type of site or clean.
23
Ad groups, each pairing a type of site with a Melbourne area
Campaign build
How it was measured
Count of ad groups in the search campaign we built.
12
Named Melbourne areas with their own ad groups, from the CBD to Dandenong South
Campaign build
How it was measured
Count of distinct suburbs and districts named in ad groups. Melbourne-wide ad groups are not counted.
3
Ads written for each ad group, each naming its type of site
Campaign build
How it was measured
Responsive search ads per ad group in the campaign we built.
36
Negative keywords that keep out job seekers, home cleaning and other off-target searches
Campaign build
How it was measured
Count of negative keywords on the campaign we built.
How we measured +
This study covers the delivered campaign structure: service groups, messages, location targeting and matching pages. Counts and chart shares describe those campaign elements.
In one minute
The 60-second version
SparkleWorks Commercial, from the brief to the result in 5 short slides.
01 The business
A Melbourne commercial cleaner for every kind of site
SparkleWorks Commercial runs daily, periodic and one-off cleaning for offices, healthcare, retail, hospitality and industrial sites across Melbourne, including after-hours work.
02 The problem
Every type of site is a different brief
An office needs a nightly roster, a warehouse a heavy-duty clean, a strata building its common areas kept up. One cleaning ad can't speak to all of them, and cleaning searches also draw job seekers.
02
03 What we built
23 ad groups, each pairing a site type with an area
Offices in the CBD, Southbank and Docklands, warehouses in Laverton North, Campbellfield and Dandenong South, strata in Toorak, Brighton and Port Melbourne. Each ad group lands on its own page.
04 What happened
A campaign built to be measured from the first click
Tracked calls and forms identify the ad group behind each enquiry. Service pages and quote forms ask about the premises, while negative keywords filter out job-seeker and domestic-cleaning searches.
11types of site with their own ads and landing page
05 What we learned
Match each site type to where those sites are
Industrial suburbs for warehouses, the CBD and Southbank for offices and hotels, bayside and inner suburbs for strata. Naming the area and the site type makes the ad read as written for that business.
12named Melbourne areas with their own ad groups
01 / 05
Insights
What the data showed
Details from the SparkleWorks Commercial project. Open a card for the finding and its source.
The build01
30%
Offices got the most cover: 7 of the 23 ad groups, across five named areas and Melbourne-wide.
Offices and commercial30%
Warehouses13%
Strata buildings13%
Builders cleans8%
Hotels8%
Other site types26%
Offices got the widest cover: the CBD, Southbank, Docklands, South Yarra and Box Hill each have their own office ad group. Warehouses and strata buildings got three ad groups each, and the rest of the site types one or two.
Source and basis. Share of the 23 ad groups in the campaign we built, grouped by type of site. Rounded down.
Local02
74%
17 of the 23 ad groups name a Melbourne area, matched to where each kind of site clusters.
Ad groups naming a Melbourne area74%
Melbourne-wide ad groups26%
Warehouses are paired with industrial suburbs in the west, north and south-east, offices with the CBD and inner business districts, and strata with established bayside and inner suburbs. An ad that names the area and the type of site reads as written for that business, which is what a facilities manager is looking for.
Source and basis. Ad groups whose name pairs a type of site with a named suburb or district, as a share of all 23 ad groups in the campaign we built. Rounded to whole numbers.
Search03
30%
Job and wage searches made up the largest group of blocked search themes.
Jobs, wages and training30%
Do-it-yourself, supplies and how-to27%
Other cities16%
Home and domestic cleaning13%
Equipment hire11%
Cleaning searches draw job seekers, and every click from one costs the same as a click from a client. Job and wage searches make up 30% of the negative keyword list, followed by do-it-yourself and supply searches, other cities, home cleaning and equipment hire. The quote form backs this up by pointing job seekers to the careers page.
Source and basis. Negative keywords on the campaign we built, grouped by theme, as a share of the whole list. Rounded down.
The ads
The Google ads we wrote and ran for SparkleWorks Commercial
Word for word from SparkleWorks Commercial's account. Each one served on Google.
Sponsored
S
SparkleWorks Commercial
sparkleworks.com.au/MedicalClean/Melbourne
Medical Cleaning | Medical Cleaning Melbourne | 48-Hour Express Start
Local Melbourne crews, local supervisors. 48-hour express mobilisation if needed. Outbreak response under 4 hours across VIC. Fixed-price quotes, no mystery clauses.
A real ad we wrote and ran for SparkleWorks Commercial.
Medical cleaning in Melbourne
Website development · SparkleWorks Commercial
We built their website, too.
Explore the website we designed for SparkleWorks Commercial: the pages, the mobile experience and the path to an enquiry.
Explore SparkleWorks Commercial’s website, from the first impression to the details.
Use the left and right arrow keys to browse screenshots. Home goes to the first screenshot and End goes to the last.
Make the office setting the subject — The office-service page changes the headline and context while retaining the enquiry panel. It lets the customer move from the wider catalogue into a focused workplace explanation.
01 / 02 · Make the office setting the subject — The office-service page changes the headline and context while retaining the enquiry panel. It lets the customer move from the wider catalogue into a focused workplace explanation.
The case study
The project, connected.
The brief, the work and what it delivered.
The starting point
SparkleWorks Commercial
SparkleWorks Commercial is a Melbourne commercial cleaning business running daily, periodic and one-off cleaning for offices, healthcare, retail, hospitality and industrial sites.
Commercial and office cleaning · Melbourne, VIC
SoudCoh services
Google Ads management
Enquiry tracking
Website design and landing pages
What we put in place
The campaign work
A Google Ads search campaign with 23 ad groups, each pairing a type of site with a Melbourne area.
Three ads per ad group and a landing page for each of the 11 types of site or clean.
A negative keyword list that keeps out job seekers, home cleaning, do-it-yourself searches, equipment hire and other cities.
Tracked calls and forms traced to the ad group behind them.
What the project delivered
The outcome
A campaign that gave 11 types of commercial site or clean their own ads and landing page across 12 named Melbourne areas, with calls and forms traced to the ad group behind them.
SparkleWorks Commercial's Google Ads build gives 11 types of commercial site their own ads and landing page. From offices and hotels to warehouses and strata buildings, each type of site is paired with the Melbourne areas where those sites are found.
The business
SparkleWorks Commercial is a Melbourne commercial cleaning business. It runs daily, periodic and one-off cleaning for offices, healthcare, retail, hospitality and industrial sites, including after-hours work, and offers a site walk-through before quoting.
What we set out to do
Every type of site is a different brief. An office needs a nightly roster, a warehouse a heavy-duty clean, a strata building its common areas kept presentable, and a commercial kitchen a periodic deep clean. A single cleaning ad cannot speak to all of them. Cleaning searches also draw job seekers and people wanting their home cleaned, and those clicks cost the same as a click from a client.
What we built
We built one search campaign with 23 ad groups, each pairing a type of site with a place: offices in the CBD, Southbank, Docklands, South Yarra and Box Hill; warehouses in Laverton North, Campbellfield and Dandenong South; strata buildings in Toorak, Brighton and Port Melbourne; hotels in the CBD and Southbank; restaurants and kitchen deep cleans in Richmond; builders cleans in Box Hill; and pressure washing in Dandenong South. Melbourne-wide ad groups cover schools and childcare, medical sites, gyms, builders cleans and general commercial cleaning.
The office cleaning page: the ad for an office search lands here, with a quote form that asks about the site.
Each ad group has three ads written for it, and every ad sends people to the page for that type of site, eleven pages in all. The ads lead with the points a facilities manager looks for: police-checked and inducted crews, a local supervisor, after-hours service and a site walk-through before the quote.
A list of negative keywords keeps out job and wage searches, home and domestic cleaning, do-it-yourself and supply searches, equipment hire and other cities. The quote form backs this up by pointing job seekers to the careers page. Calls and forms from the ads were tracked to the ad group behind them, so results could be read by type of site and by area.
Commercial sites cluster. Warehouses sit in the industrial suburbs of the west, north and south-east. Offices concentrate in the CBD and the inner business districts. Strata buildings with shared lobbies and common areas are common in established bayside and inner suburbs. Pairing each site type with the areas where it is found means the ad names both the place and the kind of site, which is what a facilities manager scanning the results is looking for.
17 of the 23 ad groups name an area. The rest cover site types, such as schools, medical sites and gyms, that are spread across the whole city.
A clear brief for each site
The campaign links each commercial setting with relevant local ads, a dedicated landing page and a site quote form. Related work includes the FacilityWorx campaign on the Gold Coast. Explore our Google Ads management for commercial cleaning businesses.
Key campaign decisions+
11 types of commercial site and clean each have their own ads and landing page.
23 ad groups pair a type of site with a Melbourne area, from offices in the CBD to warehouses in Dandenong South.
36 negative keywords keep out job seekers, home cleaning, do-it-yourself searches and other cities.
Calls and forms from the ads were tracked to the ad group behind them, so results could be read by site type and area.
Tags
Google Ads
Commercial and office cleaning
Melbourne, VIC
That is one account. Yours is a different one.
We read your ads, your search presence and your tracking the same way this one was read, and tell you what we would change first.
The definitions behind the campaign results, from enquiries and conversion rates to advertising spend.
Conversion
An action recorded under the account’s conversion setup, such as a tracked call, form submission, booking or purchase. Platform call/form enquiries are described separately in the study; repeat calls can be separate events, so enquiries are not necessarily unique people.
Cost per job · cost per lead
Advertising spend divided by the relevant recorded enquiry or job count. The study identifies the denominator. Enquiry cost is considered alongside lead quality and job value.
Conversion rate
Recorded conversion actions divided by ad interactions, usually clicks. The study identifies which actions count toward its rate.
Ad spend
Money spent on the advertising platform. The enquiry costs and revenue-to-ad-spend figures here exclude agency fees and the cost of delivering the client’s service.
The measurement window
The period covered by the result, with spend and outcomes drawn from the same reporting window.
A starting point
Starting values appear beside the resulting figure when the account history is available.
Qualified lead
An enquiry assessed against the agreed service, service area and customer requirements.
An anonymised client
A project published without the client’s name. The page identifies its sector and explains the scope of the work.
Put your own numbers to work: the lead-to-job calculator, with your own click price and close rate. It takes about a minute and asks for nothing.
— 06 · The rules behind it
How we run accounts
How we manage the campaign.
We define the outcomes to track, test the enquiry paths and use what we learn to guide campaign improvements. SoudCoh Compound explains how that work is organised.
We agree which calls, forms, bookings or sales count as a result, and a real test enquiry goes through every tracking path before the campaign goes live.
The number it moves: Waste blocked before the first click
Every change on an account like this one is written to that client's change history, and what it teaches, never the client's numbers, goes into the next account's starting point.
Start with your goals and current setup. We review the opportunity, agree the work and plan the next stage with you.
The call
Thirty to forty-five minutes, free
We discuss your services, customers, website and goals, then identify the most useful next step.
Week 0
The audit
We review your website and advertising, then set out the opportunities, priorities and recommended scope.
Week 1
The build
Everything the account needs before it can spend a dollar: what it will bid on, what it must never pay for, the ad copy, the assets, the landing pages and the tracking. It waits in our approval queue, and a real test enquiry goes through every tracking path before anything is live.
Day one
You press go
Campaigns are created paused, every time, so you can read the whole build first. You activate when you are ready, not when we are.
Days 1–14
The clean
We review search terms, exclude irrelevant searches and refine keywords and ads using the early campaign data.
From there
Rhythm
Regular optimisation and reporting, with reviews of lead quality, customer value and where to focus the next stage of work.
Before you ask us anything
Here is what everybody asks first.
FAQ
The questions this raises.
How the results were measured and how the approach could apply to cleaning businesses.
Why give each type of site its own ad group and page?
Because each is a different brief. An office manager, a strata committee and a warehouse operator want different things from a cleaner, and an ad and page written for their type of site answers them directly instead of with a general cleaning message.
Why name suburbs in the ad groups?
Commercial sites cluster. Warehouses sit in industrial suburbs, offices in the CBD and inner business districts, and strata buildings in established bayside and inner suburbs. Naming the area alongside the site type makes the ad read as local and specific.
How does the campaign keep job seekers out?
Job and wage searches are the largest group in the negative keyword list, alongside home cleaning, do-it-yourself searches, equipment hire and other cities. The quote form on the website also points job seekers to the careers page before they fill it in.
What did SoudCoh deliver for SparkleWorks Commercial?
A Google Ads search campaign with 23 ad groups, each pairing a type of site with a Melbourne area. Three ads per ad group and a landing page for each of the 11 types of site or clean. A negative keyword list that keeps out job seekers, home cleaning, do-it-yourself searches, equipment hire and other cities. Tracked calls and forms traced to the ad group behind them.
What do the results in this SparkleWorks Commercial case study measure?
Campaign results describe the enquiries or job outcomes reported for the client. Each figure identifies what it measures.
Which records support these results?
Result basis: Campaign build. The labels distinguish advertising conversions, call/form enquiries and won-job revenue. Enquiry events can include repeat calls; booked jobs are reported separately.
Would this work for cleaning businesses like mine?
We assess your service area, competition, margins and customer value, then build a plan around the opportunities in your business. The first call establishes the priorities, budget and tracking for that work.
How would you plan this for my business?
We start with your goals, service area, competition and customer value. From there, we recommend the channels, website improvements and tracking that fit your next stage of growth.
— 09 · Read next
More work for cleaning businesses.
Explore the campaigns, websites and customer journeys we have built for more businesses in this industry.
service, suburb, size and move-out date in one form
Website delivery
EOL Melbourne: an end-of-lease cleaning website built around the quote. See the design, service pages and enquiry experience.
EOL Melbourne is an end of lease cleaning business working across metropolitan Melbourne, VIC, for tenants, owners and property managers.
Delivered: A quote form that asks for the suburb, property size, service and move-out date. 16 service pages in three groups, each with the form set to that service.
Outcome: We built a quote form that asks for the suburb, property size, service and move-out date. We also added 16 service pages in three groups, each with the form set to that service.
A Plus Lightning Carpet Cleaning: a cleaning website with a quote form on every service page. See the design, service pages and enquiry experience.
A Plus Lightning Carpet Cleaning is a Central Coast business cleaning carpets, upholstery, mattresses and rugs, and handling moving cleans.
Delivered: 18 pages, including 11 service pages, each with the quote form beside the headline. A two-column Services menu separating carpet work from upholstery, mattresses and rugs.
Outcome: We built a two-column Services menu separating carpet work from upholstery, mattresses and rugs. We also added an end-of-lease page with twelve inclusions, four steps and a clear line on what is not promised.
interactive cleaning demonstrations and a quote form
Website delivery
Clean Effortlessly: an interactive cleaning page that shows the before and after. See the design, service pages and enquiry experience.
Clean Effortlessly is an end-of-lease cleaning company based in Granville, serving tenants moving out across Sydney.
Delivered: One landing page that opens on a room the visitor drags from moving-out mess to clean. Three before-and-after sliders and a cursor reveal further down the page.
Outcome: We built one landing page that opens on a room the visitor drags from moving-out mess to clean. We also added three before-and-after sliders and a cursor reveal further down the page.
service scopes, planning guides and proposal forms
Website delivery
CLEANEY: a commercial cleaning website for facility managers. See the design, service pages and enquiry experience.
CLEANEY is a Melbourne commercial cleaning company serving workplaces across Greater Melbourne and the Mornington Peninsula.
Delivered: 633 pages: 18 services, 554 suburb pages, 48 guides, three region pages and the core pages. Service pages written for facility managers, with frequency guidance and planning material to download.
Outcome: We built service pages written for facility managers, with frequency guidance and planning material to download. We also added suburb pages that answer the questions each area raises.