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    SparkleWorks Commercial

    Commercial and office cleaning · Melbourne, VIC

    SparkleWorks Commercial: Google Ads built around 11 site types

    SparkleWorks Commercial's Google Ads build gives 11 types of commercial site their own ads and landing page. The campaign has 23 ad groups, each pairing a type of site with a Melbourne area, from offices in the CBD to warehouses in Dandenong South. Job-seeker, home-cleaning and do-it-yourself searches are blocked, and every call and form from the ads was tracked to the ad group behind it.

    Services
    Google Ads management · Enquiry tracking · Website design and landing pages
    Talk to us about your account

    SparkleWorks Commercial · Melbourne, VIC

    Services in the campaign

    The advertising covers moving and home cleaning, commercial cleaning and exterior and hard surfaces.

    Moving and home cleaning

    • House cleaning

    Commercial cleaning

    • Office cleaning
    • Commercial cleaning
    • Warehouse and factory cleaning
    • Medical and aged-care cleaning
    Show all 9 services
    • School and childcare cleaning
    • Gym and sports-facility cleaning
    • Hospitality and restaurant cleaning
    • Strata and common-area cleaning
    • Builders and post-renovation cleaning

    Exterior and hard surfaces

    • Pressure washing

    Campaign hours

    Campaign schedule · Sydney local time

    • Monday–Friday: 8am–7pm

    The results

    Results for SparkleWorks Commercial.

    Each result shows its reporting period. Open a tile for the measurement basis.

    • Headline result

      11

      types of site or clean, each with its own ads and landing page

      Campaign build

    • 23

      Ad groups, each pairing a type of site with a Melbourne area

      Campaign build

    • 12

      Named Melbourne areas with their own ad groups, from the CBD to Dandenong South

      Campaign build

    • 3

      Ads written for each ad group, each naming its type of site

      Campaign build

    • 36

      Negative keywords that keep out job seekers, home cleaning and other off-target searches

      Campaign build

    How we measured

    This study covers the delivered campaign structure: service groups, messages, location targeting and matching pages. Counts and chart shares describe those campaign elements.

    In one minute

    The 60-second version

    SparkleWorks Commercial, from the brief to the result in 5 short slides.

    1. The business

      A Melbourne commercial cleaner for every kind of site

      SparkleWorks Commercial runs daily, periodic and one-off cleaning for offices, healthcare, retail, hospitality and industrial sites across Melbourne, including after-hours work.

      SparkleWorks Commercial home page with a Melbourne commercial cleaning headline and a site quote form that points job seekers to the careers page
    2. The problem

      Every type of site is a different brief

      An office needs a nightly roster, a warehouse a heavy-duty clean, a strata building its common areas kept up. One cleaning ad can't speak to all of them, and cleaning searches also draw job seekers.

    3. What we built

      23 ad groups, each pairing a site type with an area

      Offices in the CBD, Southbank and Docklands, warehouses in Laverton North, Campbellfield and Dandenong South, strata in Toorak, Brighton and Port Melbourne. Each ad group lands on its own page.

      SparkleWorks Commercial office cleaning page with a quote form asking about the office site
    4. What happened

      A campaign built to be measured from the first click

      Tracked calls and forms identify the ad group behind each enquiry. Service pages and quote forms ask about the premises, while negative keywords filter out job-seeker and domestic-cleaning searches.

      11types of site with their own ads and landing page

    5. What we learned

      Match each site type to where those sites are

      Industrial suburbs for warehouses, the CBD and Southbank for offices and hotels, bayside and inner suburbs for strata. Naming the area and the site type makes the ad read as written for that business.

      12named Melbourne areas with their own ad groups

    Insights

    What the data showed

    Details from the SparkleWorks Commercial project. Open a card for the finding and its source.

    • The build

      30%

      Offices got the most cover: 7 of the 23 ad groups, across five named areas and Melbourne-wide.

      • Offices and commercial30%
      • Warehouses13%
      • Strata buildings13%
      • Builders cleans8%
      • Hotels8%
      • Other site types26%

      Offices got the widest cover: the CBD, Southbank, Docklands, South Yarra and Box Hill each have their own office ad group. Warehouses and strata buildings got three ad groups each, and the rest of the site types one or two.

    • Local

      74%

      17 of the 23 ad groups name a Melbourne area, matched to where each kind of site clusters.

      • Ad groups naming a Melbourne area74%
      • Melbourne-wide ad groups26%

      Warehouses are paired with industrial suburbs in the west, north and south-east, offices with the CBD and inner business districts, and strata with established bayside and inner suburbs. An ad that names the area and the type of site reads as written for that business, which is what a facilities manager is looking for.

    • Search

      30%

      Job and wage searches made up the largest group of blocked search themes.

      • Jobs, wages and training30%
      • Do-it-yourself, supplies and how-to27%
      • Other cities16%
      • Home and domestic cleaning13%
      • Equipment hire11%

      Cleaning searches draw job seekers, and every click from one costs the same as a click from a client. Job and wage searches make up 30% of the negative keyword list, followed by do-it-yourself and supply searches, other cities, home cleaning and equipment hire. The quote form backs this up by pointing job seekers to the careers page.

    The ads

    The Google ads we wrote and ran for SparkleWorks Commercial

    Word for word from SparkleWorks Commercial's account. Each one served on Google.

    • Sponsored

      SparkleWorks Commercial

      sparkleworks.com.au/MedicalClean/Melbourne

      Medical Cleaning | Medical Cleaning Melbourne

      Local Melbourne crews, local supervisors. 48-hour express mobilisation if needed. Outbreak response under 4 hours across VIC. Fixed-price quotes, no mystery clauses.

      A real ad we wrote and ran for SparkleWorks Commercial.

      • Medical cleaning in Melbourne
    SparkleWorks Commercial

    Website development · SparkleWorks Commercial

    We built their website, too.

    Explore the website we designed for SparkleWorks Commercial: the pages, the mobile experience and the path to an enquiry.

    Read full website case study
    SparkleWorks home page

    The case study

    The project, connected.

    The brief, the work and what it delivered.

    1. The starting point

      SparkleWorks Commercial

      SparkleWorks Commercial is a Melbourne commercial cleaning business running daily, periodic and one-off cleaning for offices, healthcare, retail, hospitality and industrial sites.

      Commercial and office cleaning · Melbourne, VIC

      SparkleWorks Commercial

      SoudCoh services

      • Google Ads management
      • Enquiry tracking
      • Website design and landing pages
    2. What we put in place

      The campaign work

      • A Google Ads search campaign with 23 ad groups, each pairing a type of site with a Melbourne area.
      • Three ads per ad group and a landing page for each of the 11 types of site or clean.
      • A negative keyword list that keeps out job seekers, home cleaning, do-it-yourself searches, equipment hire and other cities.
      • Tracked calls and forms traced to the ad group behind them.
    3. What the project delivered

      The outcome

      A campaign that gave 11 types of commercial site or clean their own ads and landing page across 12 named Melbourne areas, with calls and forms traced to the ad group behind them.

    In this case study

    White paper · PDF

    Marketing for home services in Australia

    58 pages · 2.3 MB

    Download this PDFRead it on the page

    SparkleWorks Commercial's Google Ads build gives 11 types of commercial site their own ads and landing page. From offices and hotels to warehouses and strata buildings, each type of site is paired with the Melbourne areas where those sites are found.

    The business

    SparkleWorks Commercial is a Melbourne commercial cleaning business. It runs daily, periodic and one-off cleaning for offices, healthcare, retail, hospitality and industrial sites, including after-hours work, and offers a site walk-through before quoting.

    What we set out to do

    Every type of site is a different brief. An office needs a nightly roster, a warehouse a heavy-duty clean, a strata building its common areas kept presentable, and a commercial kitchen a periodic deep clean. A single cleaning ad cannot speak to all of them. Cleaning searches also draw job seekers and people wanting their home cleaned, and those clicks cost the same as a click from a client.

    What we built

    We built one search campaign with 23 ad groups, each pairing a type of site with a place: offices in the CBD, Southbank, Docklands, South Yarra and Box Hill; warehouses in Laverton North, Campbellfield and Dandenong South; strata buildings in Toorak, Brighton and Port Melbourne; hotels in the CBD and Southbank; restaurants and kitchen deep cleans in Richmond; builders cleans in Box Hill; and pressure washing in Dandenong South. Melbourne-wide ad groups cover schools and childcare, medical sites, gyms, builders cleans and general commercial cleaning.

    SparkleWorks Commercial office cleaning page with a quote form asking about the office site
    The office cleaning page: the ad for an office search lands here, with a quote form that asks about the site.

    Each ad group has three ads written for it, and every ad sends people to the page for that type of site, eleven pages in all. The ads lead with the points a facilities manager looks for: police-checked and inducted crews, a local supervisor, after-hours service and a site walk-through before the quote.

    A list of negative keywords keeps out job and wage searches, home and domestic cleaning, do-it-yourself and supply searches, equipment hire and other cities. The quote form backs this up by pointing job seekers to the careers page. Calls and forms from the ads were tracked to the ad group behind them, so results could be read by type of site and by area.

    The website is covered in the SparkleWorks Commercial website case study.

    Why the areas follow the site type

    Commercial sites cluster. Warehouses sit in the industrial suburbs of the west, north and south-east. Offices concentrate in the CBD and the inner business districts. Strata buildings with shared lobbies and common areas are common in established bayside and inner suburbs. Pairing each site type with the areas where it is found means the ad names both the place and the kind of site, which is what a facilities manager scanning the results is looking for.

    17 of the 23 ad groups name an area. The rest cover site types, such as schools, medical sites and gyms, that are spread across the whole city.

    A clear brief for each site

    The campaign links each commercial setting with relevant local ads, a dedicated landing page and a site quote form. Related work includes the FacilityWorx campaign on the Gold Coast. Explore our Google Ads management for commercial cleaning businesses.

    Key campaign decisions
    • 11 types of commercial site and clean each have their own ads and landing page.
    • 23 ad groups pair a type of site with a Melbourne area, from offices in the CBD to warehouses in Dandenong South.
    • 36 negative keywords keep out job seekers, home cleaning, do-it-yourself searches and other cities.
    • Calls and forms from the ads were tracked to the ad group behind them, so results could be read by site type and area.

    Tags

    • Google Ads
    • Commercial and office cleaning
    • Melbourne, VIC

    That is one account. Yours is a different one.

    We read your ads, your search presence and your tracking the same way this one was read, and tell you what we would change first.

    SparkleWorks Commercial: Google Ads built around 11 site types

    What the results measure.

    The definitions behind the campaign results, from enquiries and conversion rates to advertising spend.

    Conversion
    An action recorded under the account’s conversion setup, such as a tracked call, form submission, booking or purchase. Platform call/form enquiries are described separately in the study; repeat calls can be separate events, so enquiries are not necessarily unique people.
    Cost per job · cost per lead
    Advertising spend divided by the relevant recorded enquiry or job count. The study identifies the denominator. Enquiry cost is considered alongside lead quality and job value.
    Conversion rate
    Recorded conversion actions divided by ad interactions, usually clicks. The study identifies which actions count toward its rate.
    Ad spend
    Money spent on the advertising platform. The enquiry costs and revenue-to-ad-spend figures here exclude agency fees and the cost of delivering the client’s service.
    The measurement window
    The period covered by the result, with spend and outcomes drawn from the same reporting window.
    A starting point
    Starting values appear beside the resulting figure when the account history is available.
    Qualified lead
    An enquiry assessed against the agreed service, service area and customer requirements.
    An anonymised client
    A project published without the client’s name. The page identifies its sector and explains the scope of the work.

    Put your own numbers to work: the lead-to-job calculator, with your own click price and close rate. It takes about a minute and asks for nothing.

    How we run accounts

    How we manage the campaign.

    We define the outcomes to track, test the enquiry paths and use what we learn to guide campaign improvements. SoudCoh Compound explains how that work is organised.

    • Rule 01

      Count real enquiries only

      The number it moves: True cost per lead

      We agree which calls, forms, bookings or sales count as a result, and a real test enquiry goes through every tracking path before the campaign goes live.

    • Rule 08

      Build on practical campaign experience

      The number it moves: Waste blocked before the first click

      Every change on an account like this one is written to that client's change history, and what it teaches, never the client's numbers, goes into the next account's starting point.

    If you want one of these

    What actually happens after the first call.

    Start with your goals and current setup. We review the opportunity, agree the work and plan the next stage with you.

    1. The call

      Thirty to forty-five minutes, free

      We discuss your services, customers, website and goals, then identify the most useful next step.

    2. Week 0

      The audit

      We review your website and advertising, then set out the opportunities, priorities and recommended scope.

    3. Week 1

      The build

      Everything the account needs before it can spend a dollar: what it will bid on, what it must never pay for, the ad copy, the assets, the landing pages and the tracking. It waits in our approval queue, and a real test enquiry goes through every tracking path before anything is live.

    4. Day one

      You press go

      Campaigns are created paused, every time, so you can read the whole build first. You activate when you are ready, not when we are.

    5. Days 1–14

      The clean

      We review search terms, exclude irrelevant searches and refine keywords and ads using the early campaign data.

    6. From there

      Rhythm

      Regular optimisation and reporting, with reviews of lead quality, customer value and where to focus the next stage of work.

    Before you ask us anything

    Here is what everybody asks first.

    FAQ

    The questions this raises.

    How the results were measured and how the approach could apply to cleaning businesses.

    The first call is free and there is no deck.

    Book a call
    Why give each type of site its own ad group and page?

    Because each is a different brief. An office manager, a strata committee and a warehouse operator want different things from a cleaner, and an ad and page written for their type of site answers them directly instead of with a general cleaning message.

    Why name suburbs in the ad groups?

    Commercial sites cluster. Warehouses sit in industrial suburbs, offices in the CBD and inner business districts, and strata buildings in established bayside and inner suburbs. Naming the area alongside the site type makes the ad read as local and specific.

    How does the campaign keep job seekers out?

    Job and wage searches are the largest group in the negative keyword list, alongside home cleaning, do-it-yourself searches, equipment hire and other cities. The quote form on the website also points job seekers to the careers page before they fill it in.

    What did SoudCoh deliver for SparkleWorks Commercial?

    A Google Ads search campaign with 23 ad groups, each pairing a type of site with a Melbourne area. Three ads per ad group and a landing page for each of the 11 types of site or clean. A negative keyword list that keeps out job seekers, home cleaning, do-it-yourself searches, equipment hire and other cities. Tracked calls and forms traced to the ad group behind them.

    What do the results in this SparkleWorks Commercial case study measure?

    Campaign results describe the enquiries or job outcomes reported for the client. Each figure identifies what it measures.

    Which records support these results?

    Result basis: Campaign build. The labels distinguish advertising conversions, call/form enquiries and won-job revenue. Enquiry events can include repeat calls; booked jobs are reported separately.

    Would this work for cleaning businesses like mine?

    We assess your service area, competition, margins and customer value, then build a plan around the opportunities in your business. The first call establishes the priorities, budget and tracking for that work.

    How would you plan this for my business?

    We start with your goals, service area, competition and customer value. From there, we recommend the channels, website improvements and tracking that fit your next stage of growth.

    Ready to plan your campaign?

    Thirty minutes on your numbers, and a written list of what we would change first. Yours to keep either way.

    A real conversation and a written list of opportunities.