We help organisations, councils and public agencies plan research, understand audiences and make findings useful. From a focused evidence review to a survey journey or reporting dashboard, the work starts with the decision your team needs to make.
Discuss your research questionDefine the decision, review existing evidence and agree what further information is needed. Keep sources, dates and unresolved questions together.
Develop clear questions, participant information and accessible survey screens. Pilot the journey and coordinate the recruitment, fieldwork and review arrangements.
Understand the people affected by a service or programme. Plan interviews, consultation activities and feedback analysis around the decisions their contribution can influence.
Organise information about businesses, ownership and documented relationships. Make identity checks, source quality and the meaning of each connection visible.
Turn the findings into a format the intended reader can use. Connect measures to definitions, show the relevant context and prepare clear charts, tables and summaries.
Plan how a service or programme will assess progress. Establish the baseline, distinguish activity from outcomes and give the team a practical review and update routine.
Agree who will use the findings and what decision they support. Review the current evidence before commissioning more collection.
A focused research brief
Define the audience, recruitment, questions, information handling and review responsibilities. Test a small complete journey before fieldwork.
A reviewed plan and pilot
Keep the source, preparation choices and limitations with the findings. Use specialist methodological review where the work needs it.
Findings that can be checked
Prepare the summary, visual explanation and working records. Agree who will act on the findings and how the information will be maintained.
A practical decision and handover
Plan consent information, access, retention and approved handling before collecting data. The project brief identifies the people responsible for the method, participant support and review decisions.
Security, privacy and government standardsSensitive human research, clinical topics and specialist statistical conclusions need qualified practitioners and any required approvals. We define those roles alongside the digital, communications and coordination work.
Review wording, navigation, error recovery and appropriate alternatives with the intended audience. Keep findings and retests in the acceptance record so accessibility is part of delivery.
Federal innovation grant cohort · Federal · Commercial sustainability
Design approach
Concept — Regional masthead billboards across the publisher cohort
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A capability approach for regional publishers that need clearer subscription journeys and more consistent audience communication. We can design reusable website patterns, brand applications and research activities around each masthead’s needs.
The design challenge
Subscription pages, email, member information and advertising material all compete for a newsroom’s time. Reusable patterns can make the experience easier to maintain and understand.
Our approach
Design subscription and membership journeys alongside audience research, campaign concepts and editorial templates. Adapt the shared approach to each publisher’s voice and priorities.
What we can deliver
We can support research planning, evidence reviews, surveys, participant journeys, stakeholder consultation, business research, dashboards and visual reporting. The brief defines the method, deliverables and specialist responsibilities for the project.
Yes. We can help public teams plan research, develop participation materials, organise evidence and communicate findings. The scope includes the organisation’s information-handling requirements and the service, methodological and specialist reviews the work requires.
Define the participant protections, professional responsibilities and required approvals before collection begins. Qualified research and clinical practitioners lead the relevant specialist decisions. SoudCoh can support the communication, digital journey, coordination and reporting work within that agreed plan.
Agree what information is necessary, who can access it, where it is handled and how long it is retained. Accessibility requirements belong in the questionnaire, interface and testing plan, with review evidence recorded before release.
The scope depends on the question, audience, method, recruitment, approvals and outputs. We can define a manageable first stage and set out its resources, dependencies and review points before work begins.
Yes. Bring the current material and the decision it is meant to support. We can review the questions, data definitions, reporting process and user journey to identify useful improvements.
Agree the findings, source records, data, definitions, analysis documentation and usable exports in the project scope. Include ownership, access, retention and transition responsibilities so your team can use the work after delivery.
Show us the information your team relies on and the decision it needs to support. We can review the current research or reporting process and help define a useful next step.
Review your research idea