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    Proof
    Aussie Plumbing — ad spend scaled 1.8× with enquiries up 2.1×, so each enquiry cost lessI-ELEC — a 231-page electrician website for Inner SydneyWhat a plumbing lead costs on Google AdsWhat a lead costs on Google Ads, industry by industrySLS Solicitors — cost per recorded Google Ads conversion down 58.48%Wilco Plumbing — a drains-first website, Sydney and NewcastleHow much should a trade business spend on marketing?State Choice Plumbing — a drains, hot water and gas websiteAussie Drains — a 600-page drain website for SydneyWhat an electrician lead costs on Google AdsAussie Electrical — a 650-page electrical website for SydneyThe most efficient ways for a trade business to get leadsEOL Melbourne — click-to-enquiry rate up from 28% to 33.4%What a cleaning lead costs on Google AdsAlliance Plumbing — ad spend scaled 1.8× with enquiries up 2.1×, so each enquiry cost lessImpress Blinds — cost per recorded Google Ads conversion down 62.63%FixCare Property — cost per enquiry down 56.36%Rubbish Removal WA — cost per enquiry down 53.18%Floral Cakery — cost per enquiry down 49.82%ILLUMINATE Laser Emporium — cost per enquiry down 48.54%Sydney Fence Painting — cost per enquiry down 33.68%Alliance Plumbing — cost per enquiry down 29.6%Gridless Build Solutions — cost per enquiry down 29.16%FacilityWorx — cost per enquiry down 23.62%Cornerstone Roofing — cost per enquiry down 20.47%Council finance — budgeting and workforce designCouncil planning — clearer approvals and reportingCultural audiences — media strategy and creative conceptsCommunity participation — surveys, maps and project pagesPublic-sector research — survey design and analysisPublic art — site studies and visual conceptsRegional identity — visitor guides and wayfinding conceptsCouncil systems — integration and migration planningA pressure washing business — service-led search campaignsA pressure washing business — a clear enquiry journeyA carpet cleaner — Google Ads built around cleaning servicesA roofing company — campaigns for repairs and restorationA CCTV installer — campaigns for security enquiriesA fence painter — search campaigns for specific surfacesA maintenance business — live in 8 weeks, 3 stacks gone5.0 across every Google review$120M+ in media under management250+ active engagements across five countries

    Enterprise and government marketing Big budgets. Bigger approvals.

    At this size the constraint is almost never money. It is six sign-offs, four divisions running their own agencies, a twelve-month sales cycle the board still wants a revenue line for, and a procurement process that decides what is even possible. We build for those constraints instead of complaining about them.

    194 published requirements met in full · Custom finance platform for a major Victorian council · Public-sector and cultural clients are anonymised by sector and jurisdiction at their request

    Client case studies

    More services. More pages. One clear journey.

    See how we organise established plumbing campaigns, a large product catalogue and finance website journeys around the customer’s next decision.

    Showing 9 of 9 client projects

    Swipe through the projects or use the arrows.

    A closer look

    The work, in three steps.

    Wilco Plumbing

    Wilco Plumbing

    Campaign project

    Start with the business and its customers.

    Wilco Plumbing is a large residential plumbing business serving Sydney, NSW.

    • Sydney, NSW
    • Google Ads management
    • Website design and landing pages
    Explore the full project
    Wilco Plumbing website desktop homepage designed by SoudCoh
    Desktop

    From our client campaigns

    The services we advertise.

    These services appear in the Google Ads campaigns we have run for our clients. Explore each business to see its service mix and campaign story.

    plumbing businesses

    • Blocked drains
    • Blocked toilets
    • CCTV drain inspections
    • Drain cleaning and jetting
    • Pipe relining
    • Pipe patching
    • Tree-root blockages
    See all 34 services
    • Sewer repairs
    • Stormwater drainage
    • Burst-pipe repairs
    • Leaking taps and tap installation
    • Shower repairs
    • Toilet repair and installation
    • Kitchen plumbing
    • Emergency plumbing
    • Hot-water systems
    • Hot-water repairs
    • Hot-water replacement and installation
    • Roof plumbing
    • Blocked kitchen sinks
    • Bathroom and shower drains
    • Water-leak detection
    • Bathroom and renovation plumbing
    • Backflow prevention
    • Gas fitting and gas plumbing
    • Gas-leak detection and repairs
    • Roof-leak repairs
    • Roof repairs and restoration
    • Roof replacement
    • Gutter cleaning
    • Gutter and downpipe repairs
    • Flashing and ridge repairs
    • Pipe excavation and replacement
    • Gas-appliance installation
    Explore 3 client campaigns

    Campaign timing follows the job.

    An urgent call and a planned quote need different responses. Our client stories show how scheduled campaigns cover the services people need and when the business can respond.

    The situation

    Having the resources is not the same as having the results.

    These are the seven we hear most often from marketing leaders at this size. Six of them are structural. None of them are solved by spending more.

    • Six approvals, and the moment has passed

      Legal, brand, product and leadership all have to sign off, and each one is right to. By the time the campaign is approved the market has moved, so the work ships late and safe.

    • Multiple brands, no single voice

      Each division runs its own campaigns with its own agency and its own messaging. Customers meet the organisation in pieces, and the pieces never add up to anything.

    • Compliance is left to the very end

      Risk arrives at the end, when changing course is most expensive, so the safe version wins by default. Built into the brief instead, the same rules cost days rather than weeks.

    • You cannot prove return over a twelve-month cycle

      The sale is long and multi-touch, so attribution over a single month is meaningless and everybody knows it. The board still wants the revenue line, and it deserves an answer.

    • You bought the strategist and got the coordinator

      Premium rates, junior delivery, and a named lead who rotates every six months. Nobody stays long enough to learn how your organisation actually makes decisions.

    • You are funding overhead, not output

      An account-management layer that exists to relay messages between the people who do the work and the people who need it. It is the most expensive line on the invoice and the least visible in the results.

    • Procurement is treated as an obstacle rather than the brief

      Data residency, records, accessibility, insurance, escrow and exit are decided by your obligations, not by an agency's preference. An agency that finds out about them at contract stage is already re-scoping.

    Marketing maturity

    Where does your marketing sit today?

    Most of the organisations we meet are somewhere between the first two. Read the three states, pick the one that describes yours honestly, and the next move is the same one we would recommend on a first call.

    Delivered work and scale

    Major Victorian council · finance platform

    194

    Published requirements met in full

    14 weeks from build to UAT · 34% lower ten-year cost than the SaaS comparator

    Client advertising budgets

    A$30,000

    A day — the largest companies we work with

    From A$5,000 a month to A$30,000 a day · enterprise programmes above that

    Regional Victorian shire council · ERP

    8 of 9

    Incumbent vendors retired

    Ten-year whole-of-life cost modelled 38–67% below the alternatives

    Public-sector clients are identified by sector and jurisdiction only, at their request. Engagement figures are from delivered work and are recorded in the division case studies — they describe what those engagements produced, not a forecast for yours. The budget range describes the companies we work with today.

    How we work here

    Ten things that change when the buyer has obligations.

    Every line below points at work we have already delivered. Where a claim comes from a specific engagement it says so, and that engagement is named by sector and jurisdiction only — which is the client's condition, and one we keep.

    1. We answer the requirement schedule line by line

      On the finance-platform engagement for a major Victorian council we responded to 194 published requirements and met all of them. That is the format a requirement schedule asks for, not a summary of it — if you publish a schedule, you get a response against every row.

    2. Approvals are designed before anything is drafted

      Named reviewers, dated stages, and a defined path for the reviews that genuinely cannot be shortened. The point is not to bypass compliance — it is to stop the review being discovered at the end, which is what actually costs the weeks.

    3. Nothing goes live until your team has read it

      Every campaign is built paused, and a real test enquiry is pushed through every call and form path first. At this size one careless change can pause the campaign carrying a division, so launch waits for your approval.

    4. Data residency and sovereignty are decided by your obligations

      The council platforms we have built are sole-tenant, hosted in Australian regions with in-country disaster recovery, and use customer-controlled encryption keys. Where an engagement has those requirements, they are scoped at the start, not negotiated later.

    5. Accessibility is built in, not audited afterwards

      The community engagement platform we delivered for a metropolitan Victorian council was built to WCAG 2.2 AA. On campaign work the same discipline applies to the landing pages and assets we produce, because an inaccessible page is a page a share of your audience cannot use.

    6. Every change we make goes into your change history

      Each change is dated and written to the account's change history as it is pushed. It is how “we optimised the campaign” becomes a list somebody can open in an audit, a FOI response or a board pack, long after the person who made the change has moved on.

    7. Attribution is built for your sales cycle, not for a month

      Multi-touch models, CRM integration and offline conversion imports, so influence is tracked from first touch to closed deal across however long that takes. Reported as pipeline contribution rather than as impressions.

    8. Creative is a kit, not a series of commissions

      One messaging framework, modular assets, and templates cleared once so a new campaign is assembled rather than re-approved from scratch. This is what makes speed possible inside a regulated brand rather than in spite of it.

    9. The senior people stay on the account

      You deal directly with the strategist who built the plan, supported by channel specialists and an analyst. There is no account-management layer whose job is to sit between you and the work.

    10. The exit is designed at the start

      On the council finance platform we provided source-code escrow from the first sprint and a 30-day data exit. On marketing engagements the equivalent is full-visibility reporting throughout and a documented handover path — you should never be locked in by not knowing what is in the account.

    Pick a priority

    Which of these is the one keeping you up?

    Every organisation this size has six problems and the budget to fix two of them well. Choose one and we will show you how we would open it — the same plan we would put in front of your executive team.

    Choose one above to see the plan.

    Sectors

    Where the rules are part of the brief.

    Regulated and complex categories have their own version of the same problem: the constraint arrives before the creative does, and the work is to design for it rather than around it.

    • Government and public sector

      Councils, agencies and cultural institutions, where probity, records, accessibility and sovereignty are the brief rather than a preference. Engagements are anonymised at the client's request — sector and jurisdiction only.

      We build custom platforms, engagement portals, media operations and campaign delivery here.

    • Financial services

      Banks, insurers and wealth managers. The work is navigating a compliance framework without sanding the creative down to nothing, which is a process problem before it is a creative one.

      We build brand campaigns, lead generation and creative kits that clear compliance once.

    • Manufacturing and industrial

      Long, technical, multi-stakeholder purchases where the buying committee is larger than the marketing team. Nurture and attribution matter more than reach.

      We build account-based programmes, trade-show support and technical content for a buying committee.

    • Retail, FMCG and e-commerce

      Multi-location and multi-product brands that need one coherent campaign across every touchpoint, plus the store or feed working underneath it.

      We build omnichannel campaigns, Shopping and product-feed architecture, and store-level targeting.

    • Property and development

      High-value, low-frequency transactions where the audience is small and the decision is slow. Premium positioning, patient targeting, and measurement that survives a long gap between touch and enquiry.

      We build display prospecting, geo-targeted audiences and prestige creative for a slow decision.

    • Technology and SaaS

      Product-led growth meeting performance marketing. The gap is usually between what the product team measures and what the revenue team is accountable for.

      We build demand generation, content programmes and account-based marketing against a revenue number.

    • Healthcare and pharma

      Regulated categories where the platforms apply their own restrictions on top of the regulator's. Both have to be designed for at the brief, because a rejected ad is not an appeal, it is a rebuild.

      We build TGA-compliant campaigns, practitioner targeting and patient education material.

    How we contract

    Three shapes, and the ninety days after you pick one.

    • Project

      A defined scope, a fixed timeline and named deliverables. The right shape when the question has an end — a launch, an audit, a market entry, a strategy sprint.

      Ideal forCampaign launches · market entry · competitive analysis · platform builds

    • Retainer

      An ongoing partnership with named people allocated to your account. Monthly strategy, execution, optimisation and reporting against targets agreed at the start of each quarter.

      Ideal forContinuous growth · multi-channel management · brand building

    • Advisory and training

      We work on your team rather than instead of it: hands-on mentorship, workshops and process design, with a transition plan that reduces your dependency on us over six to twelve months.

      Ideal forBuilding internal capability · team training · strategic reviews

    The engagement journey, week by week.

    1. Week 1

      Executive discovery

      Stakeholder interviews, brand audit, competitive landscape and an alignment session. We are learning how decisions actually get made here, which is rarely what the org chart says.

    2. Weeks 2–3

      The blueprint

      Multi-channel strategy with KPIs mapped to business objectives, budget allocation, creative direction and the measurement framework — including who signs off on what, and when.

    3. Weeks 4–6

      Creative and build

      Brand-aligned creative, landing pages, tracking and attribution implementation, and audience architecture across every platform. Built paused, and tested with a real enquiry through every path before anything is switched on.

    4. Months 2–3

      Phased launch

      A staged rollout we read daily, with weekly creative testing and fortnightly performance reviews with your team. Phased so a problem is contained to one division rather than all of them.

    5. Ongoing

      Scale and review

      Quarterly business reviews, annual strategy refreshes, attribution modelling and continuous testing. The reporting is written for the audience that has to act on it, not for us.

    Where this sits in SoudCoh Compound

    The two levers an enterprise account leans on most.

    At this size, honest measurement and mistakes that never repeat matter more than any one campaign. Each division counts the same real enquiry, and a rejected ad becomes a written rule.

    • Footing

      Real-Enquiry Signal

      The number it moves: True cost per lead

      Each division's conversions are defined in writing and tested with a real enquiry before anything goes live.

      How Real-Enquiry Signal works
    • Engine

      The Carry

      The number it moves: Waste blocked before the first click

      Every ad a platform rejects becomes a written rule, so a regulated claim is not rejected twice.

      How The Carry works

    What we can build for you.

    Four capabilities we can stand up for an enterprise or government buyer. The number against each one comes from an engagement already delivered, named by sector and jurisdiction only, at the client's request.

    • 194

      published requirements met in full

      A finance platform answered against your requirement schedule

      Budgeting, forecasting, workforce, capital works and statutory reporting on one auditable data model, with two-way sync into the ERP and payroll systems you are keeping.

      Delivered for a major Victorian council: fourteen weeks from build to user acceptance testing, at a 34% lower ten-year cost than the SaaS comparator.

      See how this was built for local government
    • 5 of 5

      IAP2 participation levels covered

      A consultation portal that reaches every level of participation

      Surveys, forums, ideas walls, interactive maps, citizen panels and participatory budgeting in your own tenancy, with an officer console and an analytics workspace behind it.

      Delivered for a metropolitan Victorian council: sovereign Australian hosting, a seven-year immutable audit log, and A$33K saved over five years against the SaaS incumbent.

      See what an engagement platform covers
    • 10

      paid channels run from one media budget

      A media operation that keeps the budget in working media

      Channel planning, creative direction, compliance-cleared briefs and a measurement framework, run so the money stays where it does the work.

      Delivered for a national cultural institution: always-on, surge and test media across ten paid channels, planned and bought from one annual budget.

      See how the marketing division runs this
    • 8 of 9

      incumbent vendors retired

      A consolidation programme that retires what you pay for twice

      One platform and one data model across property, rates, finance, planning, HR and payroll, service requests, assets, records and procurement — phased so a module can be re-sequenced without the programme going with it.

      Designed for a regional Victorian shire council: a ten-year whole-of-life cost modelled 38–67% below the alternatives.

      See how a platform build actually runs

    Before procurement asks

    Data residency, accessibility, records and exit — answered.

    FAQ

    Enterprise questions.

    Compliance, approvals, the team you actually get, attribution over a long cycle, procurement, data residency, accessibility and exit.

    Send the requirement schedule. We will respond against it row by row.

    Schedule a consultation

    Yes, and it is a large part of what we are engaged for. We have delivered work in regulated categories including finance, healthcare and government. The approach is to design the constraint in at the brief stage — pre-cleared templates, a messaging framework signed off once, and named reviewers with dated stages — so that a new campaign is a variation on something already approved rather than a fresh submission. That is what buys the speed, not pushing harder at the end.

    The approval workflow is built into the project plan rather than discovered during it. Named reviewers, an agreed order, a defined turnaround for each stage, and a documented path for the reviews that genuinely cannot be shortened. We also keep a dated record of what was approved by whom, which matters when somebody joins the process three months in and asks why a claim is worded the way it is.

    A senior strategist as your primary contact, working directly with you rather than through an account-management layer, supported by channel specialists, creative and a data analyst. The strategist who builds the plan is the strategist who runs it. There is no junior account manager reading from a script, and no scheduled rotation of your named lead.

    With multi-touch attribution across the whole funnel rather than last-click over a month. Offline conversion imports and CRM integration mean a closed deal points back at the touchpoints that produced it, however long that took. Reporting is framed as pipeline influence and contribution rather than impressions, so a twelve-month cycle is measured against leading indicators that finance has agreed are meaningful in advance.

    We work with the major CRM, automation and analytics platforms, and where a stack is custom we integrate through its API. On the platform side we have built two-way integrations into enterprise ERP and payroll systems as part of delivered engagements, so an unusual stack is a scoping question rather than a blocker. If something genuinely cannot be integrated, we will tell you at the start rather than at the go-live.

    We respond to a published requirement schedule row by row rather than with a summary — on a recent local-government platform engagement that meant a response against 194 requirements. Insurance certificates, conflict declarations, referees and probity undertakings are provided as part of the submission. Where an engagement has a specific procurement framework or panel arrangement, tell us early: it shapes the scope and the timeline, and it is much cheaper to design for than to retrofit.

    Decided by your obligations rather than our preference. The government platforms we have delivered are sole-tenant, hosted in Australian regions with in-country disaster recovery and customer-controlled encryption keys, with an immutable audit log retained for years rather than months. For marketing engagements the equivalent questions are which platforms hold the data, what leaves the country and under what consent — and those get answered in writing before anything is implemented.

    Yes. The community engagement platform we delivered for a metropolitan Victorian council was built to WCAG 2.2 AA, and the same discipline applies to the landing pages, forms and assets we produce on campaign work. For public-sector clients it is usually a stated obligation; for everyone else it is still the difference between a page your whole audience can use and one a share of it cannot.

    The exit is designed at the start. On the council finance platform we provided source-code escrow from the first sprint and a 30-day data exit. On marketing engagements you have full-visibility reporting on performance and spend throughout, and a documented handover path — ownership and handover options are available to discuss on long-term agreements. You should never be locked in by not knowing what is in your own accounts.

    Because you get the senior people, and you stop funding the layer between them and you. That is the trade honestly stated: a network agency has more people and more offices, and you pay for both. What we would ask you to test us on is speed of execution, the seniority of who actually turns up, and whether the reporting is written for the person who has to act on it. If those are not the constraints hurting you right now, a network agency may well be the better answer.

    Yes. Shopping campaigns, product feeds, e-commerce SEO and conversion work on the store are all in scope, and for multi-brand or multi-region retail that usually means a feed architecture and a governance model as much as a media plan. The same rules apply as everywhere else here: the measurement goes in first, the creative is a kit rather than a series of one-offs, and every campaign is built paused for your team to read first.

    Yes — we run engagements across Australia, the United Kingdom, Saudi Arabia, the United Arab Emirates and New Zealand. Multi-market work needs positioning and content adapted for each market rather than translated, an international site architecture that search engines can read, and one reporting view broken down by market so the comparison is honest. It also needs someone to own the parts that must stay identical everywhere, which is usually the harder half.

    What a procurement reader usually opens next.

    The delivered work, the operating standard behind it, and the two service pages this page depends on. Marketing for compares the three size segments side by side, if this is not the right page for your organisation.

    Further reading

    Two briefings from the research desk on problems that only appear at this size: why first-party data clean rooms stall once you leave the top tier and the evidence in-house behavioural teams produce that a supplier panel cannot. The division that writes them is the one you would be buying, and the growth advisory is how that thinking gets bought without a campaign attached.

    Send us the schedule

    A requirement schedule, a brief, or an hour with the people who own the problem. We will come back with a response against every row and an honest view on whether we are the right organisation for it.

    No pitch deck. A written response, and a clear answer either way.