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    SK Electrical

    Electrical services · Sydney, NSW

    SK Electrical: an electrician website with Level 2 services and clear job options

    We built service pages with steps, options, a recent work gallery and common questions. We also added a first-service offer shown with its conditions every time it appears.

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    Services
    Website design and build · Service and suburb page structure · Offer and callback design · Mobile call design · Google Ads landing pages
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    The case study

    In this case study

    White paper · PDF

    Marketing for home services in Australia

    58 pages · 2.3 MB

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    We built service pages with steps, options, a recent work gallery and common questions. We also added a first-service offer shown with its conditions every time it appears.

    The business

    SK Electrical is a licensed electrical contractor based in Sydney's Inner West. Its electricians take emergency call-outs around the clock and handle the everyday work of a busy trade: switchboard upgrades and repairs, safety switches, smoke alarms, fault finding, lighting, ceiling fans, powerpoints and EV chargers. It also does Level 2 work on the network side of the meter, from disconnections to consumer mains, and commercial fit-outs and maintenance.

    The brief

    People rarely look for an electrician in general. They look for one job, such as a ceiling fan or a switchboard upgrade, or for an electrician in their own suburb. The brief was to give each of those a page about exactly that job or that place, and to keep the call button, the callback form and the first-service offer in the same place on every page.

    The offer had a second requirement. A discount with conditions works only if the conditions are clear before the call, so the terms had to sit right beside the offer, not on a separate page.

    One menu for 22 services

    The header carries the offer bar, an open-around-the-clock note, the call button, a link to every area served and a Services menu that lists all 22 services, from emergency call-outs and switchboards to the five Level 2 pages. A floating Google rating sits in one corner of every page and a floating Call Now button in the other.

    Service pages that explain the job

    Every service page opens with the job in the headline, a photo, the offer chips with their terms and the call and quote buttons, with a callback form close by that asks for a name, a number, an email, the suburb and the issue. Further down it sets out how the job is done step by step and what is included. On the ceiling fan page that means four steps, from choosing the spot to testing every speed, and three ways to have a fan fitted, with a note that the job is quoted as a whole, not by the hour.

    A rolling gallery of captioned job photos runs across every service page, and the pages for ceiling fans, appliances, EV chargers and emergency call-outs add a gallery of that exact job. Common questions and links to the other services close each page.

    A page for every suburb

    370 suburb pages sit behind a locations page that lists 46 Inner West suburbs and 324 more across Sydney. Each suburb page names the suburb above the headline, a short section on the homes there and the electrical work they tend to need, links to nearby suburbs and answers to questions about electricians in that suburb. The Leichhardt page, for example, talks about heritage terraces, renovated cottages and newer apartments.

    An offer with its terms beside it

    The first-service offer appears in the bar above the header, in the chips under every headline and beside the callback form. Each time, one plain line says who qualifies and the job size it applies to, and that the quote is free either way. The visitor reads the conditions before they ring.

    Level 2 work on its own pages

    Five pages cover Level 2 work: network connections and defect notices, disconnection and reconnection, consumer mains, aerial mains and points of attachment, and metering and main fuses. This is work for a Level 2 accredited electrician, and the people who need it are often builders or owners with a notice from the network. Giving it separate pages keeps it apart from lights, fans and powerpoints.

    Built for phones

    On a phone the offer bar stays at the top and the header shrinks to the logo, a Call Now button and the menu. The offer chips stack under the headline with their terms beneath them, followed by the call and quote buttons, and once the visitor scrolls, a call bar stays at the foot of the screen.

    What it connects to

    The site is where SK Electrical's Google Ads land. Each ad group points to the matching service page, and general ads land on the home page. In the SK Electrical campaign case study, two in three enquiries traced to the ads were phone calls and 64% of ad clicks came from phones, which is why the call button leads on every page and every screen size.

    For an electrical business that needs a site at this depth, see our website design services and marketing for electricians.

    Key design decisions
    • Service pages with steps, options, a recent work gallery and common questions.
    • A first-service offer shown with its conditions every time it appears.
    • Five Level 2 pages and a Call Now button in the header and corner of every page.
    • 394 pages on one plan: 22 service pages, 370 suburb pages and a locations index.

    Tags

    • Website design
    • Electrical services
    • Sydney, NSW

    A website built around your business.

    Tell us about your services, your customers and the next step you want them to take. We will shape the design and page structure around that brief.

    The work

    Select a screenshot to enlarge it.

    • SK Electrical home page with the offer bar, the emergency electrician headline and a job photo
      SK Electrical home page with the offer bar, the emergency electrician headline and a job photo
    • SK Electrical Services menu open with all 22 services listed
      Services menu — All 22 services in one list, from emergency call-outs and switchboards to the five Level 2 network pages.
    • SK Electrical ceiling fan installation page with a photo of a fitted fan
      Ceiling fan page — The job in the headline, a photo of a fitted fan, the offer chips with their terms and the call and quote buttons.

    More project detail

    Project highlights

    Project highlights

    What we delivered for SK Electrical.

    A closer look at the services and features delivered. Open a tile for the source behind each detail.

    • Project highlight

      Level 2 + repairs

      service pages, job galleries and callback options

      Website delivery

    • 394

      Pages in the live site: 22 services, 370 suburbs, a locations index and the home page

      Live sitemap count

    • 22

      Service pages, from emergency call-outs and switchboards to EV chargers

      Live sitemap count

    • 370

      Suburb pages: 46 in the Inner West and 324 more across Sydney

      Live sitemap count

    • 5

      Level 2 pages: connections, consumer mains, aerial mains and metering

      Counted on the live site

    Project notes

    Page counts are the unique page addresses in the site's two live sitemaps, one for services and one for locations. Screenshots show the delivered website. Campaign outcomes, where included, use the periods and definitions in the linked advertising case study.

    Quick summary
    Inside the build

    Insights

    Inside the build

    Details from the SK Electrical project. Open a card for the finding and its source.

    • The build

      94%

      More than nine in ten pages are suburb pages, so most visitors land on their own area

      • Suburb pages94%
      • Service, index and home pages6%

      370 of the 394 pages are suburb pages. Each names the suburb above the headline, adds a short section on the homes there, links to nearby suburbs and answers questions about electricians in that suburb. The 22 service pages carry the detail of each job.

    • The build

      1 screen

      The first-service offer carries its conditions on the same screen, in plain words

      Under the headline, the offer chips are followed by one line saying who qualifies and the job size it applies to, and that the quote is free either way. The same terms appear again beside the callback form, so nobody meets the conditions for the first time on the phone.

    • The build

      22

      All 22 service pages explain the job before they ask for the call

      Each service page names the job, sets out how it is done step by step and what is included, then shows a rolling gallery of recent jobs and common questions. Ceiling fans, appliances, EV chargers and emergency call-outs also show photos of that exact job.

    • The build

      5

      Level 2 network work gets five pages of its own, apart from everyday jobs

      Disconnections, consumer mains, aerial lines and meter panels need a Level 2 accredited electrician, and the people looking are often builders or owners with a defect notice. Separate pages let them find the exact job, while lights, fans and powerpoints stay with the everyday work.

    Full-page and device views
    Design details

    Inside the website

    The thinking behind the pages.

    1. Website detail

      An offer with its terms beside it

      The first-service offer appears in the top bar, under the headline and beside the callback form, and each time one plain line says who qualifies and the job size it applies to.

      SK Electrical home page with the offer chips and their terms under the headline
      Open full-size screenshot
    2. Website detail

      22 services, one menu

      A single Services menu lists every job, from emergency call-outs and switchboards to EV chargers, outdoor lighting, commercial work and the five Level 2 pages.

      SK Electrical Services menu open with all 22 services listed
      Open full-size screenshot
    3. Website detail

      Service pages that explain the job

      Each service page sets out how the job is done, step by step. For a ceiling fan that means choosing the spot, checking the ceiling, installing on fan-rated bracing, then testing and balancing.

      SK Electrical ceiling fan page with four numbered steps
      Open full-size screenshot
    4. Website detail

      Quoted by the job

      A what-is-included section lays the options side by side, here a standard install, a new location and a multi-room package, with a note that the job is quoted as a whole.

      SK Electrical what is included section with three ceiling fan options
      Open full-size screenshot
    5. Website detail

      Recent work on every service page

      A rolling gallery of captioned job photos runs across the service pages, from kitchen pendants to switchboards, above a photo of the team.

      SK Electrical recent work gallery above a photo of the team
      Open full-size screenshot
    6. Website detail

      A page for every suburb

      Each of the 370 suburb pages names the suburb, describes its homes and their wiring, links to nearby suburbs and answers questions about electricians there.

      SK Electrical Leichhardt local section with nearby suburbs
      Open full-size screenshot
    7. Website detail

      Level 2 work on its own pages

      Five pages cover network connections, disconnections, consumer mains, aerial mains and metering, kept apart from everyday jobs.

      SK Electrical Level 2 electrician page
      Open full-size screenshot
    8. Mobile experience

      Call Now on phones

      On a phone the header keeps the logo, a Call Now button and the menu, under the offer bar, and the service name fills the first screen.

      SK Electrical ceiling fan page on a phone with Call Now in the header
      Open full-size screenshot
    Project journey
    SK Electrical

    Campaign work · SK Electrical

    The campaign behind the enquiries.

    See the advertising work for SK Electrical, with the results and measurement explained in each campaign case study.

    Campaign case study

    SK Electrical: 1 in 8 Google Ads enquiries became won jobs

    SK Electrical: 1 in 8 Google Ads enquiries became won jobs. See the campaigns, customer journey and measured results.

    Read the campaign case study
    FAQ

    The questions this raises.

    The brief, the design and how the website supports the wider customer journey.

    The first call is free and there is no deck.

    Book a call
    Why does SK Electrical's website have 394 pages?

    People look for one job or for an electrician in their own suburb. Giving each its own page means a visitor lands on something about exactly their job or their area: 22 service pages, 370 suburb pages and a locations index, with the call button and callback form in the same place every time.

    What is on each service page?

    The job in the headline, the offer with its terms, call and quote buttons and a callback form, then how the job is done step by step, what is included, a rolling gallery of recent jobs and common questions. Ceiling fans, appliances, EV chargers and emergency call-outs also show photos of that exact job.

    How are the suburb pages different from each other?

    Each names the suburb above the headline, carries a short section on the area's homes and the electrical work they need, links to nearby suburbs and answers questions about electricians in that suburb.

    How is the first-service offer shown?

    In the bar above the header, as chips under the headline and beside the callback form. Each time it is followed by one line on who qualifies and the job size it applies to, and the quote is free either way.

    How does the website connect to SK Electrical's Google Ads?

    Each ad group points to the matching service page, and general ads land on the home page. The campaign case study found that two in three enquiries traced to the ads were phone calls, so the call button leads on every page.

    What did SoudCoh deliver for SK Electrical?

    394 pages: 22 services, 370 suburbs and a locations index. Service pages with steps, options, a recent work gallery and common questions. A first-service offer shown with its conditions every time it appears. Five Level 2 pages and a Call Now button in the header and corner of every page.

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