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    Sparkmaster

    Electrical services · Sydney, NSW

    SparkMaster: an electrician website for everyday jobs and specialist systems

    We built six specialist pages for Cbus, Kasta, CCTV and office fit-outs. We also added a coverage map and a six-field callback form on the home and service pages.

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    Services
    Website design and build · Service and suburb page structure · Specialist system pages · Safety guide · Google Ads landing pages
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    The case study

    In this case study

    White paper · PDF

    Marketing for home services in Australia

    58 pages · 2.3 MB

    Download this PDFRead it on the page

    We built six specialist pages for Cbus, Kasta, CCTV and office fit-outs. We also added a coverage map and a six-field callback form on the home and service pages.

    The business

    SparkMaster is a licensed electrical business serving homes and businesses across Greater Sydney, with an emergency service around the clock. Alongside switchboards, safety switches, smoke alarms, lighting, ceiling fans, powerpoints and EV chargers, it installs and programs Cbus and Kasta smart systems, fits security cameras and wires office fit-outs.

    The brief

    Some visitors know the name of the system they have, such as Cbus. Others only know that a switch is sparking. Most want an electrician in their own suburb. The brief was a page for each job, each specialist system and each suburb, with the same three promises and the call button wherever a visitor lands, and a calm place to go when something has gone wrong.

    Everyday work and specialist systems in one menu

    The header carries the offer bar, an open-around-the-clock note, the call button and links to the areas served, About, FAQ, Contact, Safety and Reviews. The Services menu lists all 22 services. Six of them cover specialist work: three Cbus pages for repairs, installation and programming, plus Kasta, security cameras and office fit-outs, so a building manager with a Cbus fault finds a page about exactly that.

    Service pages with the promises up front

    Each service page opens with the job in the headline, a photo, three promises with icons, the call button and the Google rating. Below that sit the coverage map, the offer cards and a callback form that asks for a first and last name, a number, an email, the suburb and the issue, with a call back promised within 15 minutes. Further down, every service page sets out how the job is done step by step and what is included, and closes with common questions.

    A coverage map

    A map of Sydney marks the regions and suburbs SparkMaster covers, from the Northern Beaches to the Inner West and the Eastern Suburbs. It sits beside three short promises and a call button on the home page and the service pages.

    348 suburb pages that answer local questions

    Each suburb page carries the suburb in the headline, keeps the three promises and the call button, and answers common questions about electricians in that suburb, such as how quickly one can get there and which electrical services are available. A locations page lists every suburb with a link to its page.

    A safety guide

    The Safety page sets out six things to always do and six never to do, then four emergencies, from a burning smell at a socket to no power across the whole property and a person receiving a shock, each with the first step to take. It ends with a way to book a safety inspection.

    Past projects on the home page

    The home page also carries a strip of past projects, from office fit-outs to private homes, each captioned with the place or the kind of job, and a team section with a branded van.

    Built for phones

    On a phone the offer bar stays at the top and the header keeps the logo, a Call Now button and the menu. The headline fills the first screen, with the three promises stacked beneath it and the call button just below.

    What it connects to

    The site is where SparkMaster's Google Ads land. In the SparkMaster campaign case study, three in four enquiries from the ads were phone calls, and 78% of web forms came from ads that landed on a service page rather than the home page. That is why the call button leads, and why each service has a page of its own.

    For an electrical business planning a site like this, see our website design services and marketing for electricians.

    Key design decisions
    • Six specialist pages for Cbus, Kasta, CCTV and office fit-outs.
    • A coverage map and a six-field callback form on the home and service pages.
    • A safety guide in the main menu and a Call Now button in the phone header.
    • 372 pages on one plan: 22 service pages, 348 suburb pages and a locations index.

    Tags

    • Website design
    • Electrical services
    • Sydney, NSW

    A website built around your business.

    Tell us about your services, your customers and the next step you want them to take. We will shape the design and page structure around that brief.

    The work

    Select a screenshot to enlarge it.

    • SparkMaster home page with the headline, three promises, a call button and an electrician at work
      SparkMaster home page with the headline, three promises, a call button and an electrician at work
    • SparkMaster Services menu open with all 22 services listed
      Services menu — All 22 services in one list, from emergency call-outs to Cbus programming, Kasta, CCTV and office fit-outs.
    • SparkMaster ceiling fan installation page
      Ceiling fan page — The job in the headline, a photo of a fan being fitted, the three promises and the call button, with the coverage map below.

    More project detail

    Project highlights

    Project highlights

    What we delivered for SparkMaster.

    A closer look at the services and features delivered. Open a tile for the source behind each detail.

    • Project highlight

      Specialist systems

      Cbus, Kasta, CCTV and electrical service pages

      Website delivery

    • 372

      Pages in the live site: 22 services, 348 suburbs, a locations index and the home page

      Live sitemap count

    • 22

      Service pages, from switchboards and ceiling fans to Cbus, Kasta and CCTV

      Live sitemap count

    • 6

      Pages for smart homes, security and offices: three for Cbus, plus Kasta, CCTV and fit-outs

      Counted on the live site

    • 348

      Suburb pages, each with the suburb in the headline and its own questions answered

      Live sitemap count

    • 12

      Safety dos and don’ts on the safety guide, followed by four emergencies

      Counted on the live site

    Project notes

    Page counts are the unique page addresses in the site's two live sitemaps, one for services and one for locations. Screenshots show the delivered website. Campaign outcomes, where included, use the periods and definitions in the linked advertising case study.

    Quick summary
    Inside the build

    Insights

    Inside the build

    Details from the SparkMaster project. Open a card for the finding and its source.

    • The build

      94%

      Most pages are suburb pages that answer questions about that suburb

      • Suburb pages94%
      • Service, index and home pages6%

      348 of the 372 pages are suburb pages. Each opens with the suburb in the headline, keeps the three promises and the call button, and answers common questions about electricians in that suburb, such as how quickly one can get there.

    • The build

      6

      Smart-home, security and office work gets pages of its own, not a line in a list

      Cbus repairs, installation and programming, Kasta, CCTV and office fit-outs each have a page beside the everyday jobs. A building manager with a Cbus fault and a homeowner with a broken fan both find a page about their job in the same menu.

    • The build

      4

      A safety guide sits in the main menu, for the minutes before the electrician arrives

      The guide lists six things to always do and six never to do, then four emergencies, from a burning smell at a socket to a person receiving a shock, each with the first step to take. It ends with a way to book a safety inspection.

    • The build

      1 map

      A coverage map sits beside the callback form on the home and service pages

      A map of Sydney marks the regions and suburbs the team covers, with three promises and a call button next to it. Directly below, the callback form asks for a name, a number, an email, the suburb and the issue.

    Full-page and device views
    Design details

    Inside the website

    The thinking behind the pages.

    1. Website detail

      Three promises and a call button up front

      Every page opens with the job or the suburb in the headline, three promises with icons, the call button and the Google rating.

      SparkMaster home page with three promises and the call button
      Open full-size screenshot
    2. Website detail

      Specialist systems with their own pages

      Cbus repairs, installation and programming, Kasta, security cameras and office fit-outs each have a page, listed in the same menu as the everyday jobs.

      SparkMaster Cbus programming page
      Open full-size screenshot
    3. Website detail

      A coverage map beside the form

      A map of Sydney marks the regions covered, next to three promises and a call button, with a six-field callback form directly below.

      SparkMaster coverage map beside the callback form
      Open full-size screenshot
    4. Website detail

      Suburb pages that answer local questions

      Each of the 348 suburb pages names the suburb and answers questions about electricians there, such as how quickly one can arrive.

      SparkMaster Mosman suburb page
      Open full-size screenshot
    5. Website detail

      A safety guide in the main menu

      Six things to always do, six never to do and four emergencies with the first step for each, ending with a way to book a safety inspection.

      SparkMaster electrical safety guide
      Open full-size screenshot
    6. Website detail

      Every suburb in one list

      The locations page lists all 348 suburbs served, each linking to its own page.

      SparkMaster locations page
      Open full-size screenshot
    7. Mobile experience

      Call Now on phones

      On a phone the header keeps the logo, a Call Now button and the menu, and the promises stack beneath the headline.

      SparkMaster ceiling fan page on a phone
      Open full-size screenshot
    Project journey
    Sparkmaster

    Campaign work · SparkMaster

    The campaign behind the enquiries.

    See the advertising work for SparkMaster, with the results and measurement explained in each campaign case study.

    Campaign case study

    Sparkmaster: electrical service campaigns with tracked calls and forms

    Sparkmaster: electrical service campaigns with tracked calls and forms. See the campaigns, customer journey and measured results.

    Read the campaign case study
    FAQ

    The questions this raises.

    The brief, the design and how the website supports the wider customer journey.

    The first call is free and there is no deck.

    Book a call
    Why does SparkMaster's website have 372 pages?

    Visitors look for a job, a system or an electrician in their own suburb. Giving each its own page means they land on something about exactly that: 22 service pages, 348 suburb pages and a locations index, with the same promises and call button every time.

    Which specialist systems have their own pages?

    Cbus has three pages, for repairs, installation and programming. Kasta smart systems, security cameras and office fit-outs each have one, beside the everyday jobs such as switchboards, lighting and fans.

    What is on the safety page?

    Six things to always do and six never to do around electricity, then four emergencies, such as a burning smell at a socket or a person receiving a shock, each with the first step to take, and a way to book a safety inspection.

    How are the suburb pages different from each other?

    Each carries the suburb in the headline and answers questions about electricians in that suburb, such as how quickly one can get there and which services are available, with the call button and promises in the same place.

    How does the website connect to SparkMaster's Google Ads?

    The ads land on this site. In the campaign case study, three in four enquiries from the ads were phone calls, and 78% of web forms came from ads that landed on a service page rather than the home page.

    What did SoudCoh deliver for SparkMaster?

    372 pages: 22 services, 348 suburbs and a locations index. Six specialist pages for Cbus, Kasta, CCTV and office fit-outs. A coverage map and a six-field callback form on the home and service pages. A safety guide in the main menu and a Call Now button in the phone header.

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