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    Legacy CleanCo

    Commercial and residential cleaning · Sydney, NSW

    Legacy Cleanco: a website that brings two cleaning divisions under one brand

    We built a home page that sets out two divisions under one standard. We also added sixteen service pages, each with its own four-step process.

    Services
    Website design and build · Service pages · Quote form design · Mobile contact design
    Talk to us about your website

    Project highlights

    What we delivered for Legacy Cleanco.

    A closer look at the services and features delivered. Open a tile for the source behind each detail.

    • Project highlight

      Two divisions

      commercial and home cleaning in one website

      Website delivery

    • 35

      Pages in the site: two divisions, 16 services, articles and company pages

      Live site count

    • 16

      Service pages, eight commercial and eight residential

      Counted on the live site

    • 30

      Tasks on the commercial checklist, in six groups

      Counted on the live site

    • 12

      Sydney regions on the service areas page, each covering both divisions

      Counted on the live site

    • 6

      Articles in the resources section

      Counted on the live site

    Project notes

    The page count is the number of unique pages reached from the site's own links on the live site. Screenshots show the delivered website. Campaign outcomes, where included, use the periods and definitions in the linked advertising case study.

    In one minute

    The 60-second version

    Legacy Cleanco, from the brief to the result in 5 short slides.

    1. The business

      A Sydney cleaning business with two divisions

      Commercial cleaning for offices, strata, warehouses and car parks, and residential work from house washing to gutters, with the same crew on the same site.

      Legacy Cleanco home page with the headline in bold capitals beside a photo of the work
    2. The brief

      A clear path for an office manager and a homeowner

      Two very different buyers needed their own path through one brand, and an enquiry that says where, what and how often from the first message.

      Two divisions, one standard: commercial and residential service lists on the Legacy home page
    3. What we built

      35 pages: two divisions and 16 services

      A services page with every service as a card, a page for each service with its own four steps, a 30-task checklist, twelve regions and six articles.

      35pages on the live site

      Legacy Cleanco services page with eight commercial service cards
    4. The enquiry

      One quote form that follows the page

      The same short form on every page, its heading matched to the page, asking for the suburb, the service and a note on size, frequency and access.

      Quote form headed Enquire about office cleaning, with suburb, service and job fields
    5. Built for phones

      Free quote and Call fixed to the screen

      On a phone the two actions stay at the bottom of every page, and the menu opens each division's service list underneath.

      Legacy Cleanco phone menu with the commercial services list opened

    Insights

    Inside the build

    Details from the Legacy Cleanco project. Open a card for the finding and its source.

    • The build

      2

      Commercial and residential work sit side by side under one brand

      • Commercial services50%
      • Residential services50%

      The home page splits the work into two divisions, each with its own description and services, and the services page sets out all 16 as cards. An office manager and a homeowner each find their own list without the brand splitting in two.

    • The build

      1 form

      One quote form, with its heading matched to the page it sits on

      The office page asks visitors to enquire about office cleaning, the areas page asks where the job is, and the checklist offers to customise it to the site. Each version asks for the Sydney suburb, the service and a note on size, frequency and access.

    • The build

      4

      Each service page sets out its own four steps before it asks for anything

      Office cleaning runs from a site walk through a written scope and price to the same crew and a sign-off. A house wash runs from the quote through the soft wash and rinse to a final walk-around, so each buyer sees how their job will run.

    The website, working

    Legacy Cleanco’s website, up close.

    The real pages on desktop and phone. Select any screenshot to see it full size.

    The home page, top to bottom

    The Legacy Cleanco home page from the headline through the quote form, divisions, reasons and regions
    The whole home page, top to bottom. Click or tap the frame to scroll it yourself.

    The details that matter

    Legacy Cleanco desktop home page with its main features numbered
    1. Seven links, then call and quote Home, services, areas, pricing, about, resources and contact, followed by the phone button and Get free quote.
    2. Coverage before the headline A short line sets out that the crews work Sydney-wide, seven days a week.
    3. Heavy capitals, one accent colour The headline is set in bold capitals, with the middle line picked out in the brand's cyan.
    4. Quote or call A quote button and a phone button, the same pair that ends every page.
    5. The work in rotation Photos of commercial and residential jobs rotate beside the headline.

    Inside the website

    The thinking behind the pages.

    1. Website detail

      Two divisions under one brand

      The home page splits the work into commercial and residential, each with its own list of services, so an office manager and a homeowner each find their own path without the brand splitting in two.

      Two divisions, one standard: commercial and residential service lists on the Legacy home page
      Open full-size screenshot
    2. Website detail

      Sixteen services, each with a page

      The services page sets out eight commercial and eight residential services as cards with a one-line description, each leading to its own page.

      Legacy Cleanco services page with eight commercial service cards
      Open full-size screenshot
    3. Website detail

      A quote form that follows the page

      The same short form appears on every page, but its heading changes with the page, and it asks for the Sydney suburb, the service and a note on size, frequency and access.

      Quote form headed Enquire about office cleaning, with suburb, service and job fields
      Open full-size screenshot
    4. Website detail

      Four steps that suit the service

      Every service page sets out its own four steps. Office cleaning runs from a site walk to a sign-off, while a house wash runs from the quote to a final walk-around.

      Four-step process for office cleaning: site walk, scope and price, same crew and sign-off
      Open full-size screenshot
    5. Website detail

      A checklist a facility manager can use

      Thirty tasks in six groups, from general areas and workstations to kitchens, bathrooms and reception, with the scheduled periodic work listed separately.

      Commercial cleaning checklist with tasks in six groups
      Open full-size screenshot
    6. Website detail

      Twelve regions, both divisions

      The service areas page names twelve Sydney regions, each marked for commercial and residential work, and says plainly that work outside metro Sydney is by request.

      Twelve Sydney regions, each marked for commercial and residential work
      Open full-size screenshot
    7. Mobile experience

      A phone menu that opens each division

      On a phone, the menu lists the main pages, and the commercial and residential service lists open underneath. Free quote and Call stay fixed to the bottom of the screen.

      Legacy Cleanco phone menu with the commercial services list opened
      Open full-size screenshot

    The case study

    The project, connected.

    The brief, the work and what it delivered.

    1. The starting point

      Legacy Cleanco

      Legacy Cleanco is a Sydney cleaning business with a commercial division and a residential division.

      Commercial and residential cleaning · Sydney, NSW

      Legacy CleanCo

      SoudCoh services

      • Website design and build
      • Service pages
      • Quote form design
      • Mobile contact design
    2. What we put in place

      The website experience

      • A home page that sets out two divisions under one standard.
      • Sixteen service pages, each with its own four-step process.
      • One quote form on every page, its heading matched to the page.
      • A 30-task checklist, twelve regions, six articles and a fixed call and quote bar on phones.
      Legacy Cleanco home page with the headline in bold capitals beside a photo of the work
      Home page — A coverage line, the headline in bold capitals, a quote button and a phone button, beside photos of commercial and residential work that rotate.Explore the website screenshots
    3. What the project delivered

      The outcome

      We built a home page that sets out two divisions under one standard. We also added sixteen service pages, each with its own four-step process.

    In this case study

    White paper · PDF

    Marketing for home services in Australia

    58 pages · 2.3 MB

    Download this PDFRead it on the page

    We built a home page that sets out two divisions under one standard. We also added sixteen service pages, each with its own four-step process.

    The business

    Legacy Cleanco is a Sydney cleaning business with two sides. Its commercial division looks after offices, strata buildings, warehouses and car parks, and its residential division handles house washing, roofs, driveways, gutters and windows. The pitch is continuity: the same crew on the same site, a re-clean if anything is missed, and police-checked, insured staff.

    The brief

    An office manager arranging a weekly programme and a homeowner booking a house wash want very different things from the same website. The site needed to give each a clear path without splitting the brand in two.

    It also needed to make the enquiry useful from the first message, by asking where the job is, what it is and how often it is needed.

    Two divisions, one standard

    The home page opens with a coverage line, the headline in bold capitals and a quote button beside a phone button, next to photos of the work that rotate. A quote section follows, then the two divisions side by side, each with a short description, six of its services and a link to the rest. Four reasons to stay with the business, the twelve regions covered, comments from clients described by role and common questions complete the page.

    Sixteen service pages

    The services page lists all 16 services as cards: eight commercial, from office and strata cleaning to car parks and warehouse floors, and eight residential, from house washing and roof cleaning to gutters and driveways.

    Each service page opens with a photo and a short promise, then explains what is involved, the spaces it is built for and the four steps that job follows. The steps change with the service: office cleaning runs from a site walk through a written scope and price to the same crew and a sign-off, while a house wash runs from the quote to a final walk-around. Related services and common questions close the page.

    A quote form that follows the page

    The same short form sits on every page, but its heading changes with the page it is on: enquire about office cleaning on the office page, tell us where the job is on the areas page, want this customised to your site on the checklist. It asks for a name, phone and email, the Sydney suburb, the service and a note on size, frequency and access.

    The checklist, the areas and the resources

    The checklist sets out 30 tasks in six groups, from general areas and workstations to kitchens, bathrooms and reception, with the scheduled periodic work listed on its own. The service areas page names twelve Sydney regions, each marked for both divisions, and says plainly that the Central Coast, Wollongong and the Blue Mountains are covered on request. Six articles answer the questions buyers ask, such as how often an office should be cleaned.

    Built for phones

    On a phone, the header keeps the logo, a call icon and the menu, and Free quote and Call stay fixed to the bottom of every page. The menu lists the main pages and opens the commercial and residential service lists underneath.

    What it connects to

    Every page ends with the same pair of actions, a free quote or a call, and every quote form asks for the Sydney suburb and the service. The first message already says where the job is, what it is and how often it is needed, so the reply can come with a scope and a price.

    For a cleaning business that serves both businesses and homes, see our website design services and marketing for cleaning businesses.

    Key design decisions
    • A home page that sets out two divisions under one standard.
    • Sixteen service pages, each with its own four-step process.
    • One quote form on every page, its heading matched to the page.
    • Commercial and residential work sit side by side under one brand, with 16 service pages between them.

    Tags

    • Website design
    • Commercial and residential cleaning
    • Sydney, NSW

    A website built around your business.

    Tell us about your services, your customers and the next step you want them to take. We will shape the design and page structure around that brief.

    FAQ

    The questions this raises.

    The brief, the design and how the website supports the wider customer journey.

    The first call is free and there is no deck.

    Book a call
    Why split the site into commercial and residential?

    An office manager and a homeowner want different things. Two divisions, each with its own services, give each buyer a clear path while keeping one brand and one standard.

    What is on a service page?

    A photo and a short promise, what is involved, the spaces it is built for, the four steps that job follows, a quote form headed for that service, related services and common questions.

    Why does the quote form heading change?

    It keeps the form relevant to the page the visitor is reading. Every version asks for the Sydney suburb, the service and a note on size, frequency and access.

    What does the checklist cover?

    Thirty commercial cleaning tasks in six groups: general areas, workstations and offices, kitchens and breakouts, bathrooms, reception and meeting rooms, and scheduled periodic work.

    How does the site work on a phone?

    The header keeps the logo, a call icon and the menu, and Free quote and Call stay fixed to the bottom of every page. The menu opens each division's service list underneath.

    What did SoudCoh deliver for Legacy Cleanco?

    A home page that sets out two divisions under one standard. Sixteen service pages, each with its own four-step process. One quote form on every page, its heading matched to the page. A 30-task checklist, twelve regions, six articles and a fixed call and quote bar on phones.

    Ready for your next website?

    Tell us about your business, your services and what your website needs to do. We’ll help you decide what to build next.

    A clear scope, a considered design and a practical next step.