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    Rex Group

    Commercial cleaning · Sydney, NSW

    Rex Group: a commercial cleaning website built for site walkthroughs

    We built 28 service pages in five groups, each group with its own hub. We also added 40 local service pages under six Sydney regions, and 19 industry pages.

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    Services
    Website design and build · Service and industry pages · Local service pages · Guides · Quote and walkthrough forms · Mobile design
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    The case study

    In this case study

    White paper · PDF

    Marketing for home services in Australia

    58 pages · 2.3 MB

    Download this PDFRead it on the page

    We built 28 service pages in five groups, each group with its own hub. We also added 40 local service pages under six Sydney regions, and 19 industry pages.

    149
    published pages
    28
    service pages
    40
    local service pages
    19
    industry pages
    36
    guides
    6
    Sydney regions

    The business

    Rex Group provides commercial and industrial cleaning across Sydney: offices, strata buildings, warehouses and factories, medical and aged care sites, schools and childcare centres, gyms, hotels and commercial kitchens, plus specialist work such as pressure washing, floor stripping and builders' cleans.

    Its offer is specific. A free site walkthrough comes first, then a fixed quote with no lock-in contract. The cleaners are police-checked and employed by Rex Group, a local supervisor looks after each site, and every clean is closed out with a digital sign-off.

    The brief

    Commercial cleaning is bought differently from a household service. An office or facility manager wants to know what will be cleaned, how the price is worked out and who is accountable, and wants that for their type of site and their part of Sydney.

    The brief was a website with a page for every service, place and industry the business works in, real explanations of pricing and scope, and one consistent next step on every page: book a free walkthrough, or call.

    28 services in five groups

    The Services menu sorts 28 services into five groups: commercial and office; industrial and warehouse; healthcare, education and fitness; hotels and kitchens; and specialist and periodic work. Each group has its own hub page. Beside the groups, a panel explains the walkthrough-then-fixed-quote process with buttons to book or call.

    Each service page opens with breadcrumbs, a headline that says what is done and where, four trust tiles, call and walkthrough buttons, and a quote form already set to that service.

    40 local pages under six regions

    Local service pages pair a service with a place: office cleaning in Parramatta, warehouse cleaning in Eastern Creek, strata cleaning in Mosman. The service areas page groups them under six regions: the Sydney CBD, North Shore, Eastern Suburbs, Inner West, Western Sydney and Sutherland Shire, each with its own overview page.

    The Parramatta page shows how they work. The breadcrumb runs through Western Sydney, the copy talks about the area's new towers, older mid-rise buildings and customer-facing offices, and the quote form opens with Parramatta and Office Cleaning already filled in.

    19 industries

    Industry pages cover the sectors Rex Group works in, from health and aged care, education and manufacturing to transport and logistics, mining, defence, maritime and renewable energy. The healthcare and aged care page, for example, explains infection-control cleaning for medical centres, dental and allied health practices, day clinics and aged care homes, with the quote form beside it.

    Pricing, scope and 36 guides

    The pricing page explains the three ways commercial cleaning is priced, per cleaner-hour, per square metre and as a fixed monthly contract, with typical ranges for the first two and the kind of site each suits. A scope checklist lists tasks by area: workstations, boardrooms, kitchens, bathrooms, reception and periodic work.

    Thirty-six guides cover costs, scope, switching cleaners, insurance and certifications, and settings such as data centres, childcare and medical clinics. The commercial cleaning cost guide opens with its reading time and key takeaways, and keeps a fixed-quote panel beside the article.

    A walkthrough booked in a few taps

    The Free walkthrough button in the header opens a short booking pop-up. The visitor taps one of eight site types, can tap one of four cleaning frequencies, then adds a name and phone number. Frequency, email, suburb, company and notes are all marked optional. The header and hero also show whether the office is open, and switch to an after-hours callback message outside business hours.

    Built for phones

    On a phone, the header keeps a call button and the menu. The hero puts a full-width call button and the walkthrough button under the headline, and a bar fixed to the bottom of every page holds Free quote and Call. Every call button is a tap-to-call number.

    Service pages stack into one column: breadcrumbs, the headline, the description and the trust tiles, with the fixed bar always in reach. A facility manager checking a site on the move can read the scope and book a walkthrough without hunting for the form.

    What it connects to

    The forms ask for what the team needs to call back properly: the service or type of site, the suburb, and how often it needs cleaning. Local and service pages fill in what they already know, so the request arrives saying what and where.

    Reviews come from the business's Google Business Profile. The reviews page shows the rating summary and each review with a link to see it on Google, and a floating rating button opens the same reviews in a side drawer. Rex Group also runs Google Ads with us, and its warehouse, office and strata cleaning campaigns each have a matching service page to send searches to. Read the Rex Group campaign case study.

    See our website design work and marketing for cleaning businesses for how we build service, local and industry pages around a clear next step.

    Key design decisions
    • 28 service pages in five groups, each group with its own hub.
    • 40 local service pages under six Sydney regions, and 19 industry pages.
    • 36 guides, a pricing page and a cleaning scope checklist.
    • 149 pages: 28 services in five groups, 40 local service pages, 19 industry pages, 6 regions and 36 guides.

    Tags

    • Website design
    • Commercial cleaning
    • Local service pages

    A website built around your business.

    Tell us about your services, your customers and the next step you want them to take. We will shape the design and page structure around that brief.

    The work

    Select a screenshot to enlarge it.

    • Rex Group home page on desktop
      Rex Group home page on desktop
    • Rex Group Services mega menu with cleaning services in five groups
      Services mega menu — Twenty-eight services sit in five groups, from Commercial and Office to Specialist and Periodic, beside a panel that explains the walkthrough and fixed quote.
    • Rex Group office cleaning service page with trust tiles and a quote form set to Office Cleaning
      A service page — The office cleaning page opens with breadcrumbs, a plain headline, four trust tiles, call and walkthrough buttons, and a quote form already set to Office Cleaning.

    More project detail

    Project highlights

    Project highlights

    What we delivered for Rex Group.

    A closer look at the services and features delivered. Open a tile for the source behind each detail.

    • Project highlight

      Book a walkthrough

      industry pages and service-specific quote forms

      Website delivery

    • 149

      pages in one commercial cleaning website, every one opening as a working page

      Live sitemap count

    • 40

      local service pages, such as office cleaning in Parramatta

      Live sitemap count

    • 28

      service pages in five groups, each group with its own hub

      Live sitemap count

    • 19

      industry pages, from health and aged care to mining and maritime

      Live sitemap count

    • 36

      guides on costs, scope and choosing a commercial cleaner

      Live sitemap count

    Project notes

    Page counts are the unique page addresses listed in the live sitemap, sorted into page types by their address, and every address was opened and returned a working page. Screenshots show the delivered website. Campaign outcomes, where included, use the periods and definitions in the linked advertising case study.

    Quick summary
    Inside the build

    Insights

    Inside the build

    Details from the Rex Group project. Open a card for the finding and its source.

    • The build

      51%

      Half the site answers a place or a question: 40 local service pages and 36 guides.

      • Local service pages27%
      • Guides24%
      • Services and category hubs22%
      • Industries, regions and other pages27%

      76 of the 149 pages are local service pages or guides. A facility manager looking for a service in their area, or for how commercial cleaning is priced, has a page written for exactly that, and each one carries the same call and walkthrough buttons.

    • The build

      5 groups

      The Services menu sorts 28 services into five groups, so a buyer starts from their type of site.

      • Specialist and Periodic32%
      • Commercial and Office21%
      • Industrial and Warehouse21%
      • Healthcare, Education and Fitness18%
      • Hotels and Kitchens7%

      Specialist and periodic work is the largest group, then commercial and office, and industrial and warehouse. Beside the groups, a panel explains the walkthrough-then-fixed-quote process and offers a walkthrough or a call before a service is even chosen.

    • The build

      2 fields

      On service and local pages, the quote form opens with the service, and the suburb where known, filled in.

      The office cleaning in Parramatta page opens its form with Parramatta and Office Cleaning already chosen, under the heading Free quote in Parramatta. The visitor adds a name and phone number, and the request arrives saying what and where.

    • The build

      8 site types

      The walkthrough pop-up asks for the site type and cleaning frequency as taps, before any typing.

      Eight site types, from office or commercial to one-off or specialist, sit as buttons, with four optional frequencies below. A name and phone number complete the request, and email, suburb, company and notes are marked optional too.

    Full-page and device views
    Design details

    Inside the website

    The thinking behind the pages.

    1. Website detail

      A quote form in the first screen

      Home, service, local and industry pages put a free quote form beside the headline, next to the call and walkthrough buttons.

      Rex Group home page with the quote form beside the headline
      Open full-size screenshot
    2. Website detail

      Twenty-eight services in five groups

      The Services menu groups every service by type of site, and each group has a hub page. A panel beside it explains the walkthrough and fixed quote.

      Rex Group Services mega menu
      Open full-size screenshot
    3. Website detail

      Local pages that already know the suburb

      Forty local service pages pair a service with a place. The Parramatta page writes about the local office buildings and opens the quote form with the suburb and service filled in.

      Office cleaning in Parramatta page
      Open full-size screenshot
    4. Website detail

      Nineteen industries, each with its own page

      From health and aged care to mining, defence and maritime, each industry page explains the cleaning that setting needs, with the quote form beside it.

      Healthcare and aged care industry page
      Open full-size screenshot
    5. Website detail

      A walkthrough booked in a few taps

      The header button opens a pop-up with eight site types and four optional frequencies as buttons. A site type, a name and a phone number complete the request.

      Book a free site walkthrough pop-up
      Open full-size screenshot
    6. Website detail

      Pricing explained before anyone calls

      The pricing page sets out three pricing models, gives typical ranges for hourly and per-square-metre work, and says plainly that every quote is fixed after a walkthrough.

      Rex Group pricing page
      Open full-size screenshot
    7. Website detail

      Scope written down, room by room

      A checklist lists the cleaning tasks for each area of a building, so a buyer can compare quotes against the same scope.

      Cleaning scope checklist
      Open full-size screenshot
    8. Mobile experience

      Free quote and Call, always in reach on a phone

      A bar fixed to the bottom of every mobile page holds Free quote and a tap-to-call number, under a single-column layout that reads cleanly.

      Rex Group office cleaning page on a phone
      Open full-size screenshot
    Project journey
    Rex Group

    Campaign work · Rex Group

    The campaign behind the enquiries.

    See the advertising work for Rex Group, with the results and measurement explained in each campaign case study.

    Campaign case study

    Rex Group: commercial cleaning ads built around the buyer's premises

    Rex Group: commercial cleaning ads built around the buyer's premises. See the campaigns, customer journey and measured results.

    Read the campaign case study
    FAQ

    The questions this raises.

    The brief, the design and how the website supports the wider customer journey.

    The first call is free and there is no deck.

    Book a call
    How do the local service pages work?

    Each pairs a service with a place, such as office cleaning in Parramatta. The page sits under its region, describes the local buildings and opens the quote form with the suburb and service already filled in.

    What is the walkthrough pop-up?

    The Free walkthrough button in the header opens a short form. The visitor taps one of eight site types, can tap one of four cleaning frequencies, then adds a name and phone number. Frequency, email, suburb, company and notes are optional.

    Does the website explain pricing?

    Yes. The pricing page sets out three pricing models, per cleaner-hour, per square metre and a fixed monthly contract, with typical ranges for the first two, and explains that every quote is a fixed price for a written scope after a free walkthrough.

    What happens outside office hours?

    The header and hero show whether the office is open. Outside business hours they switch to an after-hours message inviting the visitor to leave their details for a callback.

    How does the site work on a phone?

    Call and walkthrough buttons sit under the headline, and a Free quote and Call bar stays fixed to the bottom of every page. Every call button is a tap-to-call number.

    What did SoudCoh deliver for Rex Group?

    28 service pages in five groups, each group with its own hub. 40 local service pages under six Sydney regions, and 19 industry pages. 36 guides, a pricing page and a cleaning scope checklist. A walkthrough pop-up, quote forms set to the page's service and a fixed Free quote and Call bar on phones.

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    A clear scope, a considered design and a practical next step.