Share of voice

    How many enquiries is your budget leaving on the table?

    Google already tells you what share of the available searches you showed up for, and why you missed the rest. Put those three numbers in and this converts them into the enquiries you did not get, and what the ones you could actually buy would cost.

    Try:

    Your numbers

    From your account

    The share of available impressions your ads received. Straight from the Google Ads column.

    The share you missed because the daily budget ran out.

    The share you missed because your ad rank was too low to show.

    Same period as the impression share figures.

    Same period again. The cost per lead calculator works this out if you do not have it.

    Your business

    Used to convert missed enquiries into missed jobs.

    Average invoice excluding GST.

    The answer

    Enquiries lost to budget

    31.1

    About $2,800 to buy them, worth $11,200 of work

    Enquiries at full coverage

    88.9

    Against 40 today

    Total enquiries missed

    48.9

    At 45% impression share

    Lost to ad rank

    17.8

    Not buyable with budget

    Jobs missed to budget

    9.3

    At 30% closing

    How this was worked out

    Enquiries at full coverage
    40 ÷ 45% = 88.9
    Missed
    88.9 − 40 = 48.9
    Share of the loss that is budget
    35% ÷ (35% + 20%) = 63.6%
    Lost to budget
    48.9 × 63.6% = 31.1
    Cost to capture
    31.1 × $90.00 = $2,800

    What each step toward full coverage would add

    Impression shareEnquiriesExtra vs todayExtra spend at today's cost per enquiry
    60%53.313.3$1,200
    70%62.222.2$2,000
    80%71.131.1$2,800
    90%8040$3,600

    These rows assume the extra impressions convert as well as the ones you already win and cost the same per enquiry. Neither holds in practice — the later fifth of an auction is the dearest and the least relevant — so read the table as the optimistic edge of the opportunity.

    What to do with this

    • Roughly 31.1 enquiries went to somebody else because the budget ran out. At $90.00 each they would have cost about $2,800 to buy — which is the number to weigh against the $11,200 of revenue they represent at your close rate.
    • Another 17.8 sit behind ad rank. That half is not for sale: it moves when the ad matches the search better and the page delivers what the ad promised. Money spent trying to buy it lands as a higher cost per click across the whole account.
    • Raise the budget in steps of about 20% and give each step three weeks. A large jump changes the auction you are competing in as well as the amount you spend, and you lose the ability to tell which caused what.

    Change anything above and the link in your address bar changes with it, so you can send the exact result to whoever needs to see it. Nothing you type is sent anywhere — the whole calculation happens in your browser.

    What this does, and how the maths works

    What it does

    • Scales your current enquiries up to what full coverage of the same searches would have produced.
    • Splits the gap into the part you lost to budget and the part you lost to ad rank, because only one of them is for sale.
    • Prices the budget-attributable half at your own cost per lead, so the answer is a spend decision rather than a statistic.

    How to use it

    1. In Google Ads, add the columns Search impression share, Search lost IS (budget) and Search lost IS (rank) to your campaign view for the same period you are reporting on.
    2. Enter all three, plus the enquiries and cost per enquiry for that period.
    3. Read the budget-attributable line. That is the only part of the gap a bigger budget will close.
    4. Ignore the rank-attributable line as a spending decision — it is a relevance and quality problem, not a funding one.

    The formula

    • Enquiries at full coverage = enquiries ÷ impression share
    • Missed enquiries = enquiries at full coverage − enquiries
    • Budget-attributable = missed × lost-to-budget ÷ (lost-to-budget + lost-to-rank)
    • Cost to capture = budget-attributable × cost per enquiry

    Reading the answer

    • Lost impression share to budget is the clearest buy signal in a Google Ads account. It means the auction was there, you qualified, and the money ran out.
    • Lost impression share to rank is not solved with money. It is bid, ad relevance and landing page — and raising bids to fix it raises the cost of every click you were already winning.
    • Full impression share is almost never the goal. The last 20% is the dearest and least relevant fifth of the auction, and it will drag your cost per enquiry up with it.

    What it cannot tell you

    This assumes the impressions you missed would have converted at the rate the ones you won did. They would not — the searches you lose on rank tend to be the ones you match worst. Read the answer as a ceiling on the opportunity, not as a forecast.

    Where every figure on this page came from

    Every default in the calculator above is either your own number or a figure from one of the studies below, with the market and the sample stated. Nothing here is an estimate somebody felt was about right, and no United States figure is wearing an Australian label.

    This tool cites no third-party figures. Every input is your own, which means the answer is only as good as the numbers you put in — and that nothing here is a benchmark dressed up as a default.

    FAQ

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    There is no published figure for this in any market and we are not going to make one up. What the number tells you is more useful than a target anyway: if your lost impression share to budget is large, the auction wanted to show your ads and the money stopped it, and that is a straightforward buy. If it is small and lost-to-rank is large, impression share is a symptom of relevance and no budget will move it.

    Almost never. The last portion of an auction is the dearest and the least relevant, so the cost per enquiry rises as you approach full coverage. On a service account that money is usually better spent on more search terms, a wider service area, or a second channel. The exception is a small, tightly defined, high-value keyword set — emergency work in one suburb — where owning the auction outright can be worth the premium.

    Open the Campaigns view, click Columns, and add Search impression share, Search lost IS (budget) and Search lost IS (rank) from the Competitive metrics group. Set the date range you want to analyse before you read them, and take all three from the same range and the same campaigns — mixing ranges is the most common reason the three do not add up to 100%.

    No, and any tool that claims to is guessing. Impression share tells you what proportion of eligible impressions you received, not how many advertisers took the rest or what any of them paid. The auction insights report will name who else showed on the same searches and how often, which is genuinely useful — but it does not carry a dollar figure and nothing can reconstruct one.

    Work on the three things that make up ad rank other than the bid: expected click-through rate, ad relevance and landing page experience. In practice that means tighter match between what people searched and what the ad says, and a page that answers the specific search rather than a homepage. Raising bids does lift rank, but it raises the price of every click you were already winning, so it is the last lever rather than the first.

    If the number is uncomfortable

    We will read
    your real ones.

    Send us the account rather than the estimate. We will tell you what it is actually costing to win a job, which part of the chain is leaking, and whether it is worth fixing — before anyone asks you to sign anything.