The quality of work was really excellent. This required a lot of engagement across my retail business and they did it very well. The were very flexible and open to work out the best way forward. I hadn't seen a risk-baed solution like that before and it was right for our issues.

You guys built the relationships, got the correct information, and answered the problems we had. Soudcoh are short, sharp and focused in how they conduct their work and didn't overwhelm us with decks with hundreds of pages and no concise solution to the problem.

Great structure and systematic approach. They revolutionised our automations for our business and saved our resources time by eliminating some of the mundane tasks. We saw an immediate increase in the customer experience. The systems and processes put in place were adaptable and agile, also allowing my customers to receive a unique experience.

I was clearly impressed with their outputs and presentation methods. The collaborated well with our teams and understood our business. They figured out the missing gaps that we needed to overcome and address

The completely done their reading and understood our business before beginning the engagement. They grasped all the intricacies and differences between home care, care homes an nursing homes. Doing a core system replacement and process transformation was a big under taking for our company. We are soo pleased with the results and wouldn't have picked anyone else to work with on this.

They understood our culture and the way we do things. That being said they weren't afraid to raise some key changes required and also engaged with our leaders and discussed and then executed what needed to be done to achieve the goals set out for this engagement. The Board were really impressed with the speed we achieved these outcomes.

I love them! I love them! They stand head and shoulders above all the other consultancies we've ever worked with. They are personable and our team didn't feel intimidated. They totally understand what they client wants, and if thy don't, they'll keep hammering away until they do!