Consulting
Services
Expert Consulting for Optimal Business Efficiency
SoudCoh's diverse client portfolio in Melbourne, Australia

Business Strategy

Crafting tailored strategies to enhance market position and achieve sustainable growth. Our approach integrates deep industry insights with analytical rigour to drive your business forward.

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‍Business Strategy

Workflow Automation

We specialise in crafting customised automation workflows that transform mundane tasks into efficient processes. From accounting and logistics to ERP, HR, lead generation and hundreds more we could list. We design solutions that enhance your operational efficiency and accuracy. Save on hiring costs with workflows that perform tirelessly, never sleep, and operate error-free, allowing your staff to focus on higher-value activities.

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Workflow Automation

Operating Model Transformation

Propel your organisation into the future with our comprehensive Operating Model Transformation consulting services. We analyse your current operations, identify inefficiencies, and design tailored strategies to optimize performance and adapt to changing market demands. Our approach integrates innovative technologies and best practices to streamline processes, enhance agility, and drive sustainable growth.

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Operating Model Transformation

Data Migration

We offer expert data migration services that ensure a seamless transition of your data to new systems. Our approach includes a thorough analysis of your existing data and an understanding of how it was gathered. We then transpose this data accurately into the new platform or solution, minimizing downtime and maintaining data integrity. With our strategic migration solutions, you can reduce operational risks and enhance system reliability while effectively leveraging new technologies.

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Data Migration

Technology Strategy

We craft forward-thinking strategies that are aligned with your business goals and enhance your competitive edge. Our team assesses your current tech landscape, performs detailed analysis, and projects on existing strategies. Necessary tweaks and modifications are made to effectively integrate cutting-edge technologies. This tailored roadmap drives efficiency and growth, propelling your business into the future with transformative solutions.

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Technology Strategy

Process Transformation

We analyse your current processes, identify bottlenecks, and implement innovative solutions to streamline workflows and boost efficiency. Our approach focuses on driving continuous improvement and agility, ensuring your organization remains adaptable and competitive in a rapidly evolving business landscape.

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Process Transformation

Customer Experience Transformation (CXT)

Elevate your customer interactions to new heights with our comprehensive approach to Customer Experience Transformation. We analyse your current customer journey, identify pain points, and reimagine interactions to create seamless and enjoyable experiences. By integrating innovative solutions and personalised touches, we help you build stronger connections and foster loyalty that drives business success.

Core System Replacement

We meticulously assess your existing core systems to determine the need for upgrades or new installations that better support your operational demands. By implementing modern, scalable solutions, we ensure your infrastructure is robust, efficient, and ready to meet future challenges and growth opportunities.

Project Management

Ensure your projects are delivered on time, within budget, and to the highest standards with our professional project management services. We integrate best practices and years of experience to provide comprehensive oversight from initiation to completion. Our commitment to delivering value is what sets us apart, ensuring the successful delivery of your projects. We manage risks, coordinate teams, and leverage innovative tools to achieve your strategic objectives efficiently.

Team Augmentation

Expand your capabilities without the overhead of hiring full-time staff with our Team Augmentation services. We seamlessly integrate skilled professionals into your existing teams to fill critical gaps, enhance productivity, and accelerate project timelines. Our experts align with your business culture and goals, ensuring a cohesive approach to achieving superior results.

Reporting Dashboards

Gain real-time insights and drive data-driven decision-making with our custom reporting dashboards. We specialise in leveraging popular platforms to extract data from your current systems, creating intuitive and interactive dashboards. These dashboards consolidate critical data, providing a comprehensive view of your business performance. Enjoy the convenience of automated, up-to-date reports and dashboards that are delivered directly to stakeholders, enhancing strategic planning and operational efficiency.

Change Management

Navigate organisational changes smoothly with our expert Change Management services. We guide your company through the complexities of change, ensuring that transitions are seamless and minimally disruptive. Our approach involves strategic planning, stakeholder engagement, and continuous support to embed new practices effectively. We help your team adapt to new systems and processes, driving acceptance and ensuring long-term success.

Testimonials

The quality of work was really excellent. This required a lot of engagement across my retail business and they did it very well. The were very flexible and open to work out the best way forward. I hadn't seen a risk-baed solution like that before and it was right for our issues.

GM Sales and Marketing
Energy Retailer

You guys built the relationships, got the correct information, and answered the problems we had. Soudcoh are short, sharp and focused in how they conduct their work and didn't overwhelm us with decks with hundreds of pages and no concise solution to the problem.

Group Managing Director
National Logistics Operator

Great structure and systematic approach. They revolutionised our automations for our business and saved our resources time by eliminating some of the mundane tasks. We saw an immediate increase in the customer experience. The systems and processes put in place were adaptable and agile, also allowing my customers to receive a unique experience.

Founder
Leading Tattoo Artistry Studio

I was clearly impressed with their outputs and presentation methods. The collaborated well with our teams and understood our business. They figured out the missing gaps that we needed to overcome and address

Executive Chariman
National Freight Operator

The completely done their reading and understood our business before beginning the engagement. They grasped all the intricacies and differences between home care, care homes an nursing homes. Doing a core system replacement and process transformation was a big under taking for our company. We are soo pleased with the results and wouldn't have picked anyone else to work with on this.

CEO
Aged Care Provider

They understood our culture and the way we do things. That being said they weren't afraid to raise some key changes required and also engaged with our leaders and discussed and then executed what needed to be done to achieve the goals set out for this engagement. The Board were really impressed with the speed we achieved these outcomes.

Head of People and Culture
Insurer

I love them! I love them! They stand head and shoulders above all the other consultancies we've ever worked with. They are personable and our team didn't feel intimidated. They totally understand what they client wants, and if thy don't, they'll keep hammering away until they do!

Leader
Federal Government Department